Salary
💰 $6,000 - $12,000 per month
About the role
- Define the comprehensive digital experience strategy and transformation roadmap
- Establish governance frameworks, decision-making processes, and success metrics
- Lead stakeholder alignment across multiple client departments
- Develop audience segmentation models and user journey maps for key personas
- Facilitate cross-departmental workshops and discovery sessions
- Review comprehensive audit analyses from team members and help synthesize findings into actionable recommendations
- Advise technology team in selection and implementation planning for unified technology stack
- Create measurement frameworks linking digital initiatives to institutional goals
- Present strategic recommendations to senior leadership.
Requirements
- 10+ years in digital strategy, preferably including higher education, mission-driven organizations or media
- Proven track record leading enterprise-scale digital transformations involving multiple platforms and stakeholders
- Experience establishing governance models and gaining cross-departmental alignment
- Background in content strategy, information architecture, and CMS selection/implementation
- Demonstrated success moving organizations forward in digital maturity.
- Ability to synthesize complex technical, organizational, and user needs into clear strategic direction
- Strong framework development skills (governance, measurement, decision-making)
- Experience with audience segmentation, journey mapping, and conversion optimization
- Exceptional facilitation skills with ability to build consensus among diverse stakeholders
- Clear, persuasive communicator comfortable presenting to executive audiences
- Skilled at coaching internal teams and building strategic capabilities within organizations
- Experience translating between technical and non-technical audiences.
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital strategydigital transformationaudience segmentationuser journey mappingcontent strategyinformation architecturegovernance modelsmeasurement frameworksconversion optimizationstakeholder alignment
Soft skills
facilitationcommunicationconsensus buildingcoachingstrategic thinkingsynthesis of complex informationleadershipcollaborationpersuasionorganizational skills