MedAire

Application Engineer

• Lead, mentor, and grow high-performing application engineering and QA teams across onshore and offshore models, fostering accountability and continuous improvement
• Define and execute the application engineering strategy aligned with business objectives and enterprise architecture
• Own the full lifecycle of applications built on Microsoft Dynamics 365 and Microsoft Azure, balancing feature delivery, scalability, platform stability, and technical debt reduction
• Drive agile program execution across multiple teams using Scrum, Kanban, or hybrid frameworks, ensuring predictable and high-quality releases
• Provide technical leadership across architecture, integration, APIs, reporting solutions, and DevOps/CI/CD practices
• Ensure application platforms are AI-ready and aligned with Microsoft’s AI and Copilot strategy in partnership with Architecture, Data, and Security teams
• Establish engineering standards, delivery governance, and performance metrics while communicating status, risks, and dependencies clearly to senior stakeholders

Director of Application Engineering – Development

Sales

• Develop and lead our sales team in your state.
• Recruit, develop, and train a new sales team of 1099 independent sales agents.
• Lead the overall sales strategy, coaching, and development of the sales team.
• Provide continuous feedback regarding individual and sales team progress.
• Conduct sales seminars provided by the company as well as self-generate new leads and sales.
• Coach on best practices for professional selling skills, effective supervision, and compliance.

Sales Director

Account Manager

• Leading senior-level commercial discussions and negotiations with air Caribbean ambulance providers to establish competitive, sustainable rate structures and service commitments.
• Managing and strengthening strategic partnerships with private insurers and regional healthcare stakeholders throughout the Caribbean.
• Owning partner economics while ensuring agreements support reliable, compliant, and high-quality service delivery throughout the region.
• Analyzing claims activity, utilization trends, and financial drivers to inform renewal strategies and long-term partnership decisions.
• Collaborating with underwriting, claims, and transport teams to align negotiated terms with pricing strategy, portfolio risk expectations, and operational realities.
• Identifying opportunities to improve partnership efficiency, structure, and long-term value.
• Communicating partnership strategy, risks, and outcomes clearly to executive leadership.

Director, Strategic International Partnerships

Marketing

• Owning and executing seminar change workflows, including cancellations, moves, and redirects, while applying established policies and sound judgment
• Reviewing seminar change requests for accuracy, completeness, business impact, and required approvals; resolving non-routine exceptions and escalating risks when appropriate
• Analyzing seminar capacity data using approved reports and thresholds to identify risks, opportunities, and required interventions
• Recommending and coordinating capacity-driven actions (such as sold-out status or redirects) in partnership with Sales and Marketing leadership
• Ensuring accurate, timely updates across LMS, CRM, and related systems to maintain data integrity and operational alignment
• Serving as the primary operational liaison between Marketing, Sales, Seminar Operations Support, and Venue Booking
• Developing and managing clear, professional internal and external communications related to seminar changes

Marketing Coordinator, Consumer Division

• Leading senior-level commercial discussions and negotiations with air ambulance providers to establish competitive, sustainable rate structures and service commitments.
• Managing and strengthening strategic partnerships with private insurers and regional healthcare stakeholders.
• Owning partner economics while ensuring agreements support reliable, compliant, and high-quality service delivery.
• Analyzing claims activity, utilization trends, and financial drivers to inform renewal strategies and long-term partnership decisions.
• Collaborating with underwriting, claims, and transport teams to align negotiated terms with pricing strategy, portfolio risk expectations, and operational realities.
• Identifying opportunities to improve partnership efficiency, structure, and long-term value.
• Communicating partnership strategy, risks, and outcomes clearly to executive leadership.

Director, Strategic Partnerships

• Leading senior-level commercial discussions and negotiations with air ambulance providers to establish competitive, sustainable rate structures and service commitments
• Managing and strengthening strategic partnerships with private insurers and regional healthcare stakeholders
• Owning partner economics while ensuring agreements support reliable, compliant, and high-quality service delivery
• Analyzing claims activity, utilization trends, and financial drivers to inform renewal strategies and long-term partnership decisions
• Collaborating with underwriting, claims, and transport teams to align negotiated terms with pricing strategy, portfolio risk expectations, and operational realities
• Identifying opportunities to improve partnership efficiency, structure, and long-term value
• Communicating partnership strategy, risks, and outcomes clearly to executive leadership