Sales Operations Manager, B2C

MedAire

Sales Operations Manager shaping sales operations to support business growth at MASA. Collaborating with sales leadership and improving operational efficiencies in a remote role.

Posted 6/9/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Partnering with sales leadership to identify performance opportunities, provide data-driven insights, and support strategic initiatives that improve sales outcomes
Owning sales reporting, KPI tracking, forecasting support, and performance analysis across conversion, attendance, revenue, productivity, and product performance metrics
Evaluating, redesigning, and standardizing operational workflows to improve efficiency, scalability, accuracy, and overall sales support effectiveness
Identifying, evaluating, and implementing automation and AI-enabled solutions that improve productivity, reduce manual effort, and modernize Sales Operations workflows
Collaborating with Finance, Marketing, HR, IT, and Training teams to align systems, processes, and initiatives that impact sales performance and operational execution
Providing oversight of compensation validation, operational workflows, and Sales Operations priorities while influencing cross-functional execution and fostering a culture of accountability, ownership, and continuous improvement

Requirements

What you’ll need

3-5 years of experience in Sales Operations, Revenue Operations, Business Operations, Sales Enablement, Analytics, or a related function supporting a sales organization
Strong analytical capabilities with the ability to identify trends, develop actionable recommendations, and translate data into business decisions
Experience improving processes, building scalable workflows, and driving operational efficiencies in a fast-paced environment
Advanced Excel skills and proficiency with Microsoft Office applications, along with the ability to quickly learn new systems and technologies
Strong communication and collaboration skills with the ability to influence stakeholders and lead cross-functional initiatives
A continuous improvement mindset with experience identifying opportunities to leverage automation, AI-enabled tools, and technology solutions to improve operational efficiency and scalability

Benefits

Comp & perks

Competitive base salary, bonuses, and comprehensive employee benefits programs, including medical, dental, and vision insurance with highly rated carriers
401(k) program with a company match
Paid time off
Company-paid short-term disability, long-term disability, and basic life insurance
Free MASA membership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales reportingKPI trackingforecastingperformance analysisprocess improvementworkflow designautomationAI-enabled solutionsdata analysisExcel

Soft Skills

analytical capabilitiescommunication skillscollaboration skillsinfluencing stakeholdersleadershipcontinuous improvement mindsetproblem-solvingaccountabilityownershipadaptability