Financial Planning and Analysis

• Oversee the configuration and ongoing support of assigned Workday Finance modules.
• Manage enhancement intake, backlog tracking, and prioritization in coordination with stakeholders and the Platform Manager.
• Support Workday Feature Release reviews, assess impacts, and coordinate implementation activities.
• Serve as a primary point of contact for Finance stakeholders, including managing escalations and issue resolution.
• Provide day-to-day leadership and guidance to a team of Finance Architects, Configurators, and Analysts.
• Collaborate with cross-functional teams to prioritize changes and enhancements based on business needs.
• Facilitate requirements gathering sessions and support User Acceptance Testing (UAT) execution.
• Monitor case management processes and ensure timely resolution of system issues, including high-impact items.
• Ensure adherence to governance, standards, and best practices in system configuration and support.

Manager – Finance Product Management

General

• Collaborates with interdisciplinary health care teams in diagnosis and treatment of conditions requiring Orthopaedic intervention.
• Writes accurate and timely progress notes, procedure notes, and/or admission and transfer orders.
• Orders, performs, and interprets screening and diagnostic procedures and tests, and appropriately communicates and documents information.
• Facilitates and communicates with patient, family, and staff to promote continuity of care across the continuum of care.
• Evaluates quality outcomes for the patients receiving care through participation in developing quality indicators.

Advanced Practice Provider, NP/PA – Orthopaedic Foot and Ankle Surgery

• Provide care within the inpatient and outpatient pain management service team.
• Work as a member of a multidisciplinary health care team.
• Contribute to excellence in program administration, patient care, patient safety, research, quality improvement, and teaching.
• Provide assessment and care coordination with clinical work in both inpatient and outpatient settings.
• Clinical activities include inpatient acute pain consult services and interdisciplinary intake evaluations.
• Outpatient therapy with a focus on cognitive behavioral and family systems approaches, biofeedback, collaboration with schools, group therapy, and care coordination.

Advanced Practice Provider (NP/PA), Pediatric Anesthesiology – Pain Management

Data Analyst

• Lead complex analytics initiatives by translating business requirements into scalable data models, transformation logic, and analytics solutions.
• Conduct advanced requirements analysis and develop detailed functional specifications for enterprise dashboards, analytics applications, and BI reporting solutions.
• Partner with Workday reporting teams to translate operational system data into enterprise analytics models and curated datasets within the BI environment.
• Design calculations, metrics, and transformation logic to ensure consistent and accurate analytics across reporting platforms.
• Perform complex data analysis and root cause investigation across multiple enterprise systems and data sources.
• Independently troubleshoot and resolve complex data issues involving enterprise applications, data pipelines, and reporting environments.
• Collaborate with internal teams and external partners—including the Workday Solution Center—to investigate and resolve system or data integration challenges.
• Work closely with operational leaders, BI developers, reporting analysts, and data management teams to ensure analytics solutions align with business goals and operational workflows.
• Provide leadership in analytics design by recommending best practices in data modeling, metric definitions, and data visualization standards.
• Mentor analysts and collaborate with BI developers to improve analytics quality, performance, and scalability; with measurable contributions to team capability and delivery outcomes expected as evidence of effective mentorship.
• Contribute to the design and continuous improvement of enterprise analytics architecture and reporting standards.
• Partner with departments across MCW’s missions and clinical enterprise to expand and mature the organization’s analytics footprint.
• Support and enhance the enterprise BI intake and triage process to improve prioritization and delivery of analytics initiatives.
• Analyze enterprise reporting usage and recommend improvements to optimize analytics delivery and operational efficiency.
• Write advanced SQL scripts for data extraction, transformation, and analysis across enterprise data platforms.
• Ensure high standards for data quality, data governance, and data accuracy in analytics deliverables.
• Focus on design, development, and maintenance of the enterprise reporting platforms like SSRS, Qlik, and SSAS cubes, rather than operational reports generated directly from transactional systems.
• Develop and maintain technical documentation, business logic definitions, and data mapping documentation for analytics solutions.
• Manage multiple concurrent analytics initiatives, balancing competing priorities while maintaining high standards of accuracy and reliability; consistently meet agreed-upon timelines and quality deliverables while maintaining transparency and communication with role manager on a regular basis.
• Adapt quickly to evolving business requirements and guide analytics solutions through changing priorities and organizational needs.
• Participate in enterprise analytics initiatives and cross-functional projects as required.
• Perform other duties as assigned.

Senior Enterprise BI and Analytics Analyst – Financial Operations

Human Resources

• Serves as employee relations point of contact to assigned department leaders, faculty, and staff regarding complex as well as day-to-day employee relations inquiries and needs.
• Apply analytical and problem-solving skills while advising department leaders, faculty and staff regarding policies, regulations, best practices, and recommended courses of action to bring employee relations matters to resolution.
• Facilitate employee relations investigations.
• Provides support to the Human Resources Advisor and Employee Relations team, Office of Faculty Affairs and Office of Equal Access and their client groups with conducting tasks such as project management, data entry, retrieval, and analysis.
• Assists to promote Employee Relations, Faculty Affairs and Office of Equal Access projects and initiatives.
• Facilitates requests for employment file, leave of absence and accommodations.
• Develops internal process documents, leader resources, guides and assists with research of regulatory requirements.
• Receives and conducts intakes on inbound employee relations, faculty affairs and Title IX inquiries.
• Participates in conducting investigations including but not limited to discrimination, harassment, retaliation, Title IX, conduct, etc.
• Consults with leaders and HR Advisors in the planning and conducting initial phases of an investigation of performance and corrective action-related concerns, drafts and reviews corrective actions, facilitates the staff grievance process, assists with EEOC claims and other organization charges/complaints.
• Coordinates and monitors activities to ensure compliance of programs with all applicable federal, state and local laws, regulations and guidelines and conforming to human resources management policies and procedures.
• Responds to requests for information on HR policy interpretation from employees.
• Researches and composes high level correspondence, reports, and presentations.
• Maintains and audits employees’ relations trackers including but not limited to ADA accommodation, grievance, reduction in force, performance management and remote work requests.
• Supports onboarding and offboarding activities for employees including condition of employment requirements, upkeep of offboarding content and distribution, conducts offboarding interviews, compiles turnover dashboards and data reports.
• Participates in institutional initiatives, project goals and committees and facilitates Employee Relation staff policy and performance trainings.
• Partner with the Employee Relations leadership and HR Advisor team to collect and analyze departmental needs to identify opportunities that enhance talent development, employee engagement and retention efforts.
• Performs other duties as assigned.

Employee Relations Consultant – Human Resources

Project Manager

• Manage and oversee the administrative processes for all faculty employment-related matters, including issuing contracts, renewing contracts, pre- and post-employment activities and verification of doctoral degrees, and other employment actions.
• Create and manage administrative processes for programs using continuous quality improvement principles.
• Collaborate and provide support for various OFA programs and committees.
• Oversee current projects and coordinate all team members to keep workflow on track.
• Ensures appropriate communication across teams, ensuring projects are completed on time and meet high-quality standards.
• Prepare and develop reports and presentations as required.
• Foster a sense of teamwork, cooperation, and community within and amongst MCW entities.

Project Coordinator

Account Manager

• Release of information: Reply to requests for information from insurance companies.
• Pull the appropriate medical records to submit for claims payment and ensure all proper documentation is present and accurate.
• Apply extensive knowledge of multiple contracts, agreements and government guidelines/regulations to submit, post, research and/or resolve accounts or claims.
• Communicate via phone with various representatives, both internally and externally is necessary.
• Analyze multiple sources of remittance to determine proper allocation of rejections, payments and/or adjustments, subject to individual carrier guidelines and contractual fee schedules.
• Respond to carrier requests for additional information or documentation.
• Review carrier denials and/or unacceptable reimbursement to (a) challenge the determination or (b) adjust appropriately.
• Review and update registration to correspond with information received from payer.
• Copy and forward remittance advice to appropriate team for follow-up.
• Responsible for identifying and escalating contractual carrier issues to the appropriate source.
• Assist training Clerks.
• Perform necessary billing activities such as claims to maintain team goals or assist other teams.
• Other duties as assigned.

Account Rep II – Clinical Practice Services

Communications

• Assist in oversight of the main mass email tool for departments’ internal use, making sure best practices are used, helping users troubleshoot, providing review of content and possibly helping train new users.
• Review, edit and publish all content provided by our hospital partners and other members of the Office of Communications to the MCW intranet.
• Help write new content as needed.
• Lead design, review and edit of institutional internal newsletters, such as the monthly In Good Health Newsletter, the quarterly Corporate Compliance Newsletter and/or the Weekly News Recap.
• Assist Internal Communications Team in executing institutional communications plans for annual events and initiatives, including but not limited to drafting content, setting up emails and/or creating design assets.
• Assist Internal Communications Team with making recommendations to departments on optimization of MCW intranet, internal mass email and other channels.
• Assist or lead content development supporting internal storytelling, marketing or instructional content to further pride, engagement and knowledge.
• Create and share analytics reports on main internal communications channels, including MCW intranet, mass email tool and digital media boards.
• Perform other duties as assigned.