Intake Manager, Home Health
Compassus
Director of Patient Registration
McLeod Health
full-time
Posted on:
Location Type: Office
Location: Little River • South Carolina • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Demonstrates leadership and commitment by engaging, directing and supporting persons to contribute to the effectiveness of the EHR to support an optimal patient experience
- Recruits, selects, develops, retains and motivates staff to ensure a highly credentialed and competent team
- Organizes and leads regular staff meetings
- Ensures timely completion of performance evaluations, required CBTs, and competencies for direct reports
- Adheres to PEP process and policy for direct reports when needed
- Utilizes data to identify opportunities and drive process improvement in quality management
- Advocates and promotes the usage of the patient portal and self-service tools
- Prepares work schedules for Registration areas and manages time approvals in payroll system
- Responsible for meeting performance goals for departments
- Develops expense and salary operating budgets and monitors budget compliance
- Demonstrates working knowledge of access management, hospital and professional billing, patient account management, financial assistance, cash management, health insurance practices, regulatory requirements, and revenue resolution management practices
- Reviews Financial Assistance applications for approval/denial in a timely manner
- Resolves patient concerns and complaints and maintains cooperative relationships with hospital personnel and physicians
- Maintains knowledge of current trends and presents suggestions for operations
- Work Schedule: 80 Hours bi-weekly
Requirements
- Minimum of 5 years’ experience in a Healthcare environment
- Healthcare information systems experience preferred
- Must be proficient in Microsoft Office(Outlook, Teams, Excel, Word, Power Point)
- Written and oral communication skills with persons of all ages and diverse backgrounds
- Excellent customer service skills
- Bachelors Degree
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
EHRperformance evaluationsprocess improvementaccess managementhospital billingpatient account managementfinancial assistancecash managementhealth insurance practicesrevenue resolution management
Soft skills
leadershipstaff developmentcommunicationcustomer serviceteam motivationconflict resolutionorganizational skillsdata analysisrelationship managementproblem-solving
Certifications
Bachelor's Degree
