McLeod Health

Manager

• Job responsibilities include those listed in competency document.
• Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
• Shall demonstrate leadership and commitment with respect to the quality management system by:
• (a) promoting the use of the process approach and risk-based thinking
• (b) engaging, directing and supporting persons to contribute to the effectiveness of the quality management system requirements
• (c) promoting improvement
• Manages the efforts of the IT analysts
• Serves as a project leader in a coordinating role between clients and IT personnel for problem resolution, project evaluation and implementation.
• Provides technical/application assistance and guidance to clients and IT staff.
• Champions and ensures compliance with organizational standards, practices and continuous improvement of methodologies as required, including but not limited to implementing Software Development Life Cycle (SDLC) methodology, ITIL and quality management framework for projects.
• Provides strategic direction and day-to-day leadership. Develops and maintains an organization of high performing people through effective hiring, coaching and performance/talent management processes. Fosters a collaborative, success-oriented team environment where resources are empowered and accountable.

IT Applications Manager – IT Revenue Cycle

Analyst

• Job responsibilities include those listed in competencies document
• Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
• Coordinates system support which includes design, system preference modifications, documentation, training or sharing of system functions as appropriate.
• Serves as a liaison between the IT Department, vendors and clients for multiple systems/applications.
• Provides technical/application assistance to clients and IT staff as appropriate.
• Participates in an on-call rotation schedule, to include daily, after hours, weekends, providing 24x7 client support as necessary.
• Participates in support for systems both daily and during implementations.

IT Applications Analyst

Security Engineer

• Work with technical teams to guide, design and deploy secure architectures for systems, networks, and applications.
• Develop and maintain technology and IT strategies that enhance protection of information assets.
• Monitor security alerts, events, and logs across multiple platforms and technologies.
• Analyze and investigate security incidents, identifying root causes and providing remediation guidance.
• Conduct vulnerability assessments and work with IT teams to remediate identified risks.
• Provide architectural guidance for the implementation and enforcement of security policies, standards, and procedures.

Senior Cyber Security Engineer – IT Governance, HIPAA

Director

• Develop and execute the IT applications strategy in alignment with organizational objectives.
• Oversee the design, development, integration, and maintenance of enterprise-wide applications.
• Lead and mentor a team of application professionals; manage recruitment, training, and performance evaluations.
• Collaborate with business leaders to identify application needs, gather requirements, and prioritize projects.
• Ensure the security, reliability, and compliance of all application systems with relevant regulations and standards.
• Manage budgets, vendor relationships, contracts, and service-level agreements related to application software and services.
• Drive continuous improvement initiatives to optimize system performance, user experience, and business processes.
• Oversee application support, troubleshooting, and incident management to ensure timely resolution of issues.
• Stay current with emerging technologies and industry best practices to recommend enhancements and innovations.

Director of IT – Revenue Cycle

Solutions Engineer

• Job responsibilities include those listed in competencies document
• Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
• Serves as project leader in a coordinating role between clients and IT personnel for problem resolution, project evaluation and system integration and implementation.
• Coordinates systems support, which includes design, coding, documentation, training and implementation of multiple systems.
• Serves as the primary liaison between the IT department, vendors and clients for multiple complex systems/applications and interfaces.
• Provides technical assistance to clients and IT staff specifically as it relates to integration of complex systems.
• Participates in on-call rotation schedule, to include daily, after hours and weekends, to provide 24x7 client support when necessary

Systems Integration Engineer – IT Applications Integration

Learning and Development

• Partners with department leadership team to execute the strategic vision for company-wide leadership training content and delivery to create and lead implementation of best-in-class leadership learning and development strategy
• Collaborates with Organizational Leadership and HR Partners to conduct leadership opportunity assessments and to help identify gaps and develop solutions to improve leadership development
• Works with leaders to build a culture of high performance, development and accountability for talent development.
• Designs and implements an effective leadership development program, including experiential learning, action learning experiences, and other program needs that tightly manage the career growth for targeted high potential leaders
• Utilizes strong design and development skills, with experience in analysis, design, development, implementation and evaluation to create programs using a blend of delivery methods (distance learning, eLearning, instructor-led training, self-directed toolkits)
• Manages all aspects of leadership training lifecycle, to include ongoing training programs, development of future training programs, and training consultation for key stakeholders
• Leads and conducts training courses across the organization for all staff members through the provision of educational offerings
• Coordinates and facilitates new employee orientation program for the organization.
• Coordinates and facilitates Annual Training classes for all health system employees.
• Maintains accountability for self-development and keeps current on leadership, education, and healthcare topics.
• Performs all other duties as assigned.

Training Specialist

• Demonstrates leadership and commitment by engaging, directing and supporting persons to contribute to the effectiveness of the EHR to support an optimal patient experience
• Recruits, selects, develops, retains and motivates staff to ensure a highly credentialed and competent team
• Organizes and leads regular staff meetings
• Ensures timely completion of performance evaluations, required CBTs, and competencies for direct reports
• Adheres to PEP process and policy for direct reports when needed
• Utilizes data to identify opportunities and drive process improvement in quality management
• Advocates and promotes the usage of the patient portal and self-service tools
• Prepares work schedules for Registration areas and manages time approvals in payroll system
• Responsible for meeting performance goals for departments
• Develops expense and salary operating budgets and monitors budget compliance
• Demonstrates working knowledge of access management, hospital and professional billing, patient account management, financial assistance, cash management, health insurance practices, regulatory requirements, and revenue resolution management practices
• Reviews Financial Assistance applications for approval/denial in a timely manner
• Resolves patient concerns and complaints and maintains cooperative relationships with hospital personnel and physicians
• Maintains knowledge of current trends and presents suggestions for operations
• Work Schedule: 80 Hours bi-weekly

Director of Patient Registration

• Coordinates/facilitates patient care progression throughout the continuum of care.
• Assures the plan of care and services provided are patient focused, high quality, efficient and cost effective.
• Meets directly with patient/family to assess needs and develop an individualized continuing care plan in collaboration with the physician.
• Monitors length of stay and ancillary resource use on an ongoing basis and takes actions to achieve continuous improvement.
• Communicates information to Utilization Management or Case Management team to aid in appropriate level of care determination and reimbursement.
• Works closely with Physician Advisory team on concurrent denials to ensure most appropriate level of care prior to billing.
• Monitors patient flow through multidisciplinary rounds and aids in implementation of processes for improvement to decrease delays.
• Serves as patient advocate to ED population by identifying needs, coordinating services and resources for complex patients.
• Ensures that all elements critical to the plan of care have been communicated to the patient/family and healthcare team.
• Ability to cover various populations across the organization, including the Emergency Department.
• Performs other duties as requested by Case Manager Supervisor and/or Director.

RN Case Manager

Support Engineer

• Patient transporting duties in the operating room at Loris
• Housekeeping duties in the operating room
• Work variable schedule as assigned
• Provide support to OR staff as needed

Surgical Support Technician

• Maintain a professional image and exhibit excellent customer service to patients, visitors, physicians, and co-workers.
• Assist in the preparation of the Medicare & Medicaid cost reports for all McLeod entities including hospitals, home office, rural health clinics, home health, hospice and other facilities as required.
• Research and interpret regulations for proper compliance; develop and maintain all documentation required to prepare accurate, timely cost reports.
• Prepare work-papers and identify opportunities to improve cost report accuracy and enhance the efficiency and effectiveness of the hospital reimbursement function.
• Assist with the preparation of the SC annual DSH submission and proper 3rd party reserve reporting.
• Prepare and complete the Medicare Bad Debt Log and Medicare DSH Log working with consultants and/or third-party platforms.
• Prepare Medicare wage index information including wages, wage related costs, contract labor and other purchased services.
• Assist the Manager of Reimbursement with square footage/site reviews utilizing AerieHub software.
• Assist with financial compilation and preparation of schedules/analysis required by the annual financial audit.
• Build and maintain relationships with revenue cycle key contacts, 3rd party vendors and CMS/MAC representatives.
• Prepare A/R reserve and third party liability balance sheet reconciliation schedules to support audit balances.
• Respond to Medicare and Medicaid cost report audits under the direction of the Manager of Reimbursement.
• Provide assistance to Hospital Administrators and other parties on Medicare and Medicaid enrollment/licensing requirements, census data and other statistics.
• Responsible for monthly close via the Crowe Revenue Cycle Analytics (RCA) software including maintaining rates, hindsight’s, ZBA’s and reserve calculations.
• Use Lawson general ledger platform for running reports, entering journal entries and monitoring account balances.
• Assist in the preparation of the annual revenue budget using the Kaufman Hall Axiom EPM platform.
• Assist the Administrator of the McLeod GME program with schedules/reports for the annual supplemental teaching program filing.
• Serve as a resource/trainer for the Reimbursement Analyst and perform other duties as requested by the Director of Reimbursement.
• Demonstrate commitment to service, confidentiality, safety standards, teamwork, and exceptional customer service.

Senior Reimbursement Analyst

Human Resources

• Conduct compensation analysis and job evaluations for new or revised positions, ensuring appropriate job codes, FLSA exemption status, EEO classifications, and pay grade assignments.
• Maintain the integrity of the job architecture system by reviewing and updating job titles, descriptions, and hierarchies to ensure consistency and internal equity.
• Perform market pricing using healthcare-specific salary surveys and recommend pay grades based on benchmarking and internal alignment.
• Review and validate position data to ensure alignment between job descriptions, HRIS job codes, department assignments, and classification structures.
• Support administration of annual compensation processes including merit, market adjustments, and incentive program tracking.
• Provide compensation guidance to HR BPs and Talent Acquisition during job offer negotiations, promotions, and reorganizations.
• Develop, maintain, and audit compensation-related reports to ensure data integrity and regulatory compliance.
• Ensure compliance with federal and state compensation regulations including FLSA, EEO, OFCCP, and internal compensation policies.
• Participate in and analyze results from healthcare compensation surveys (e.g., Mercer, Gallagher, SullivanCotter) and integrate findings into compensation recommendations.
• Support internal and external audits by providing job data, salary histories, and classification documentation.
• Identify opportunities to improve compensation workflows, job evaluations processes, and system data accuracy.