McCarthy Tétrault

Director

• Developing and driving a technology roadmap aligned to Firm priorities as a member of the IT leadership team
• Representing ITSM at IT Leadership, project, cross‑functional, and regional forums
• Supporting and shaping technology services that enable MT2030
• Leading and managing change resulting from new projects or services, partnering with business leaders as needed
• Advising leadership on user and Firm‑wide impacts of proposed technical changes, including participation in Change Management and IT Leadership discussions
• Managing workforce planning in alignment with budget and business needs
• Developing team members through ongoing feedback, coaching, and recognition, fostering accountability for growth
• Recommending and supporting development plans for direct and indirect reports
• Building strong cross‑functional and regional relationships to drive results
• Leading the annual planning and budgeting for Service Desk, Mobility, desk‑side hardware, and conference floor services
• Developing and maintaining the IT Service Management function and roadmap, including Incident, Request, Change, Problem, Knowledge, and Inventory Management

Director, IT Service Management

Bilingual

• Fournir un soutien paraprofessionnelles quotidien dans des dossiers de litige médical et de droit de la santé
• Organiser, analyser et gérer de grands volumes de dossiers médicaux, de dossiers hospitaliers, de rapports d’experts et de documents connexes
• Participer à la préparation des communications de documents, des inventaires, des engagements et des sommaires de suivi
• Préparer toute la documentation pertinente devant être transmise aux expert(e)s, conformément aux instructions reçues de l’avocat(e)
• Appuyer la préparation des interrogatoires, des requêtes, des médiations et des procès
• Contribuer à la rédaction de chronologies et d’analyses du quantum fondées sur les rapports d’experts déposés
• Gérer les échéanciers de litige, les délais et les dates clés conformément au Code de procédure civile
• Agir comme personne ressource auprès des avocat(e)s, des client(e)s, des expert(e)s médicaux, du personnel judiciaire, des avocat(e)s de la partie adverse et des tiers
• Maintenir des dossiers électroniques et physiques (au besoin) bien organisés
• Contribuer à la mise à jour et au maintien des précédents en litige et des meilleures pratiques internes

Parajuriste, litige – droit médical/de la santé

Analyst

• Acting as a Workday SME and support the delivery of Workday projects and improvements across active modules (e.g., HCM, PATT, Talent & Performance, Learning, Advanced & Core Compensation, Integrations, Reporting, including required Security and Tenant Management).
• Understanding system and process implications (conduct downstream system analysis), identifying gaps/opportunities, recommending and building scalable solutions best for McCarthy, including the maintenance of employee lifecycle processes and master data tables (such as organizational and job structures).
• Working cross-functionally with HR, IT, Finance, and other teams to understand business needs, identifying user pain points, and translating these into requirements.
• Supporting testing activities with stakeholders to ensure they sign off on their relevant modules, for example: partnering on the creation of test scenarios, supporting the execution of testing, fixing defects and escalating risks, to eventual delivery.
• Supporting stakeholders and relevant team on change management and training activities such as documentation of process and system changes, drafting/updating communications and training guides (including system documentation and user guides).
• Supporting Workday releases for responsible modules: review release notes, identify value-add functionality, execute testing and eventual enablement in production.
• Ensuring data integrity within Workday and downstream systems through ongoing validation and audit processes and analyses.
• Proactively identifying pain points and opportunities to improve the user experience, maximize automations, and ensure data integrity, compliance and governance.
• Creating, maintaining and generating standard and custom ad-hoc reports and dashboards to stakeholders, to meet business needs.
• Providing day-to-day support to HR, IT, Professional Resources system users as a part of Tier 2 HRIS support to develop user guides, troubleshoot and resolve issues/bugs, data fixes, in order to ultimately provide the best support and experience to our end users.

Workday Analyst

Attorney

• Prepare and draft documents, as required, for extra-provincial annual maintenance, registrations and cancellations, and amendments to documents related to name changes, changes in the number of directors, and changes of registered office
• Manage mail for the paraprofessionals team and provide daily support to business law paraprofessionals
• Upload documents to closing files and handle the preparation of correspondence
• Maintain the share certificate library and corporate databases (ALF and EnAct)
• Ensure documents are filed in the minute books and in the firm's document management system
• Provide ongoing support when assistants are absent; support assistants who may be managing multiple tasks and/or tight deadlines; and work proactively as a positive, productive member of the team
• Coordinate and assign tasks to various resource groups such as document specialists, administrative clerks, billing analysts, etc., as required, while ensuring tasks are completed in a timely manner
• Coordinate meetings, including room bookings, meal arrangements and audio-visual equipment
• Maintain and update professional knowledge and technical skills by identifying and participating in training opportunities
• Ensure the quality and accuracy of all work, and ensure that all work is completed within reasonable timeframes

Bilingual Legal Assistant, Real Estate Law

Legal Assistant

• Assisting paralegals with real estate transactions (development, purchases, sales, and financings), including strata lot project sales.
• Working with project database, including entering project sale contract data and reconciling the database information with the contract information.
• Creating and editing transaction documents in project database, including coordinating coding for documents with database vendor.
• Receiving, handling, and processing of project lot sale contract deposits.
• Generating deposit reports from project database, reconciling reports against trust accounting information, identifying, and correcting discrepancies between reports.
• Collaborating with the finance team to deal with trust reconciliations, closing arrangements for deposits, closing funds, mortgage and other type of payouts, holdbacks and investments.
• Initiating cheque requisitions for funds to be paid to clients or third parties with respect to all types of transactions.
• Communicating with clients, sales centre representatives (projects), other parties’ solicitors, lenders, and realtors.
• Preparing correspondence and reports.
• Performing general administrative tasks such as scanning, emailing, and arranging for courier pick-ups.
• Consistently maintaining current filing of all correspondence and documents.
• Working collaboratively with the real estate team (lawyers, assistants, and paralegals) to ensure that time, energy and resources are allocated where the need and level of importance are greatest.

Legal Assistant – Real Property, Planning

• Preparing, editing, formatting, printing, scanning and revising correspondence, memoranda, large transaction documents, reports, forms, labels and other printed material through dictation, copy typing or other instructions.
• Coordinating and dispersing tasks to be performed by various resource groups such as the Document Specialists, Administrative Clerks, Billing Assistants, etc.
• Proofreading documents and checking for appropriate formatting, spelling, grammar and clarity.
• Managing files including: opening new files, maintaining large and complex files, developing, maintaining and utilizing an orderly filing and retrieval system.
• Updating calendars for assigned lawyers, including their meetings, appointments, due dates and client-related activities.
• Coordinating lawyer travel arrangements, including preparing itineraries and travel expense reports.
• Updating contact names and addresses in the client database on a regular basis.
• Reviewing and routing incoming mail and fax communications; preparing and processing outgoing mail and faxes.

Legal Assistant – Business Law

• Preparing, editing, formatting, printing, scanning and revising correspondence, memoranda, large transaction documents, reports, forms, labels and other printed material through dictation, copy typing or other instructions, in accordance with the requirements set by the practice group.
• Coordinating and dispersing tasks to be performed by various resource groups such as the Document Specialists, Administrative Clerks, Billing Assistants, etc. where appropriate while ensuring tasks are completed in a timely manner.
• Proofreading documents and checking for appropriate formatting, spelling, grammar and clarity.
• Managing files including: opening new files, maintaining large and complex files, developing, maintaining and utilizing an orderly filing and retrieval system to ensure ease of reference to historical paper or electronic records, organizing law and precedent files.
• Updating calendars for assigned lawyers, including their meetings, appointments, due dates and client-related activities.
• Coordinating lawyer travel arrangements, including preparing itineraries and travel expense reports.
• Updating contact names and addresses in the client database on a regular basis.
• Coordinating client meetings and assisting with organizing smaller practice group events, including booking rooms and arranging the required catering or audio-visual equipment.
• Reviewing and routing incoming mail and fax communications; preparing and processing outgoing mail and faxes; and arranging for specialized mail or messenger services as required.
• Receiving, handling, screening and/or directing incoming calls as directed by lawyers; responding to routine inquiries and requests from clients; and taking messages as required.
• Working with Finance to coordinate new Client and Matter openings (KYC); Assisting with expense processing.
• Coordinating activities with functional area staff (Office Services, Marketing, etc.), as needed.
• Providing consistent backup support when assistants are absent; providing support to assistants who may be managing multiple tasks and/or difficult deadlines; and working proactively as a positive and productive member of the team.
• Maintaining and updating job knowledge and technical skills by identifying and participating in education opportunities.
• Other duties as assigned.

Legal Assistant, Tax

Human Resources

• Leveraging business acumen to align people strategies with operational goals, for example workforce planning, turnover action planning and engagement initiatives.
• Using people analytics and workforce data to diagnose trends, identify root causes, and recommend targeted interventions, ensuring decisions are evidence based and tied to measurable outcomes.
• Serving as a trusted coach and advisor to leaders and employees, providing clear, pragmatic guidance on performance, development, team dynamics, and organizational effectiveness.
• Supporting change management efforts and proactively identifying opportunities to support our firm members and organizations.
• Driving execution excellence across HR initiatives, managing multiple priorities, meeting deadlines, and ensuring high quality delivery of programs and exceptional firm member experience.
• Responsible for the oversight of and continuous improvement of our Onboarding and Offboarding program in Toronto for our Business Services teams and Paraprofessionals such as new hire orientations.
• Partnering with our business leaders in the Toronto office to support their talent and team needs, while ensuring that our policies and procedures, as well as our programs are well clearly communicated.
• Coaching and developing direct report(s) to build their understanding of the business and to elevate the firm member experience.
• Leading project management and process improvement initiatives to create, revise or improve policies, procedures and HR practices.
• Providing support and coaching to managers in relation to performance management issues and processes, development of Performance Improvement Plans (“PIP”), receiving/giving feedback and providing calibration assistance where needed.
• Working closely with Labour and Employment lawyers to manage complex employee relations situations, policy creation or template reviews.
• Responsible to manage the involuntary termination process, ensuring all actions comply with legal requirements, company policies, and ethical standards.
• Collaborating with legal counsel to minimize risk and ensure adherence to employment laws during the termination process.
• Acting as Chair for the Monthly Toronto Leadership Round Table Meetings; planning and organizing monthly meetings delivering relevant content, creating and planning meeting materials, scheduling speakers as may be required, ensuring topics are beneficial and of interest to the Toronto Leadership team.
• Co-Chairing the Joint Health and Safety Committee. Ensuring that incidents are properly followed up and resolved.
• Other duties as may be assigned.

Human Resources Manager

Project Manager

• Providing advice to clients and legal teams regarding e-Discovery techniques and technologies.
• Under the direction of MT>3 Lawyers, preparing Project estimates and budgets.
• Managing case-based teams including contract lawyers, paralegals, and regional e-Discovery resources to facilitate collaborative e-Discovery efforts.
• Identifying objectives for case projects and accurately assessing project requirements and scope, including the application of appropriate technology and resources.
• Preparing Project Plans where applicable.
• Ensuring all projects have required documentation before commencement, including project checklists, contracts, Training Materials and Sample Documents.
• Managing Legal Hold Notices and conducting Custodian interviews.
• Preparing Collection Plans and overseeing data collection processes, including acting as a liaison between clients and MT>3 Analysts.
• Monitoring and tracking the status of all assigned projects and providing regular project status reports to the team and the client.
• Identifying project challenges and reporting them to the legal team.
• Conducting quality control steps, as necessary, during the e-Discovery lifecycle.
• Ensuring assigned projects are completed within approved budgets and timelines.
• Liaising with client, lawyers, and Review Team to communicate (and facilitate) all needs for each assigned project.
• Liaising with e-Discovery Analysts to support end-users. This includes providing detailed instructions on the work that needs to be completed.

eDiscovery Project Manager

Counselor

• Manage absences and related benefits across the firm
• Serve as the primary contact for firm members and vendors for any questions and updates regarding our benefits programs related to absences: Contact firm members who are away from work due to short-term disability, maternity, paternity, parental or compassionate leave to provide them with program-specific information and firm benefits
• Coordinate preparation of documents provided to firm members and Payroll
• Participate in follow-up calls to manage short- and long-term disability claims with our vendors and insurers
• Maintain master absence files for short-term disability and maternity/paternity/parental leaves
• Support firm members, managers and other stakeholders with return-to-work and reintegration plans
• Follow up on complex cases with the appropriate stakeholders
• Continuously identify opportunities to improve the experience for firm members and managers
• Manage accommodation files across the firm
• Act as the primary contact for firm members and our vendor for accommodation requests, in accordance with the firm’s accommodation policy, including: Ensure confidential and timely handling of requests
• Obtain and prepare required documentation and coordinate follow-ups with our specialized vendor responsible for assessing accommodation requests, firm members and managers
• Act as a specialist within the Total Rewards centre of expertise: Lead benefits orientation sessions for new firm members
• Support members of the Total Rewards team for all benefits-related inquiries from firm members and retirees
• Provide guidance to firm members on interpreting and applying policies and procedures related to Total Rewards programs
• Participate in optimizing and documenting payroll and benefits processes and propose improvements to processes, procedures and tools
• Lead and/or participate in HR projects related to HR initiatives and the Total Rewards centre
• Support the Senior Manager, Total Rewards with daily activities and annual processes related to insurance, the pension plan and other employee benefits
• Support centre team members with other requests or projects from the Total Rewards centre
• Provide backup support to other HR Services team members during absences

Bilingual Advisor, Absence and Benefits Management

• Managing leaves and related benefits, throughout the Firm.
• Acting as the main contact for our firm members and for our providers regarding any issue and any updates in our benefits programs related to leaves of absence.
• Contacting firm members who will take time off from work on a short-term disability leave, a maternity, paternity or parental leave, or a compassionate care leave in order to give them information regarding each of our programs and related benefits.
• Coordinating the preparation of documents to be submitted to the firm members and the payroll service.
• Participating in follow-up calls with our providers and insurers in connection with the management of short-term and long-term disability files.
• Updating the master files regarding short-term disability leaves as well as maternity, paternity and parental leaves.
• Supporting our firm members, leaders and other stakeholders with return to work and reintegration plans.
• Ensuring follow-up with the proper stakeholders regarding complex matters.
• Continually identifying opportunities to improve firm member and leader experience.
• Managing accommodation requests across the Firm.
• Handling all requests in a confidential and diligent manner.
• Obtaining and preparing the required documentation, and coordinating follow-ups with our specialized external provider responsible for assessing accommodation requests, as well as with firm members and managers.
• Leading Benefit orientation meetings for new members of the firm.
• Supporting the members of the Centre of Excellence team with respect to any benefits-related requests from firm members, as well as from retirees.
• Providing support to firm members regarding the interpretation and application of policies and procedures relating to the Total Rewards programs.
• Participating in the optimization and documentation of payroll and benefits processes and developing new ideas for improving processes, procedures, and tools.
• Leading and/or participating in HR projects related to human resources initiatives and to the Total Rewards Centre of Excellence.
• Supporting the Senior Manager, Total Rewards, in daily activities and annual processes related to insurance, retirement plans, and all other benefits.
• Supporting the members of the Centre of Excellence regarding any other requests or projects from the Centre.
• Provide support to other members of the HR Services team during absences.

Bilingual Specialist, Total Rewards

• Leading the development of responses to Requests for Proposal (RFPs), Requests for Information (RFIs), Expressions of Interest (EOIs), pitch materials and collateral (in both French and English).
• Providing strategic direction and insight, applying proposal best practices, and influencing and negotiating with stakeholders to ensure proposals and pitch materials are responsive, client-focused, and articulate the firm’s value and differentiation.
• Organizing and leading kick-off meetings to determine win themes and proposal strategy, creating first drafts using internal content and tools.
• Overseeing and finalizing client-ready pitches and proposals (including production using our internal print shop and/or submission via procurement sites).
• Leading, organizing and coordinating support for in-person pitches to clients and prospects, including drafting agendas, speaking notes, presentations, hand-outs, and associated credential materials, and facilitating dry-run practices.
• Leading and coordinating the response development for client reporting requests, including liaising with diverse firm stakeholders such as Finance, Inclusion Office, HR, IT, and more.
• Providing support with respect to reporting of proposal statistics such as volume, win rate, proposals by industry, etc.

Bilingual Proposal Specialist

Billing Specialist

• Maintaining various reports and spreadsheets related to timekeeper rates, unopened matters, eBilling rejection reports, and other billing data.
• Assisting the billing team in preparing and submitting status reports and budgets in eBilling systems for various clients, in coordination with lawyers and legal assistants.
• Performing monthly reconciliation of all eBilling invoices to ensure successful submission to various platforms.
• Investigating and documenting any rejected or short-paid invoices, and ensuring they are resubmitted in a timely manner.
• Acting as a liaison between lawyers/legal assistants and the Finance team, assisting with accounting and financial queries, and onboarding new eBilling clients to meet client requirements.
• Initiating collection inquiries with external clients, and escalating unresolved eBilling issues to billing lawyers for direction.
• Collaborating with the billing team to cancel, reissue, or resubmit invoices, and preparing credit notes in line with firm policies.
• Gathering and verifying information related to special arrangements or requirements for eBilling matter setup.
• Ensuring timely and accurate setup of eBilling matters and associated rates in the system.
• Preparing and submitting annual rate increases to clients through E-Billing vendor sites.
• Escalating unresolved issues to management and to the billing lawyer where appropriate.
• Supporting the setup of new electronic billing requirements for clients, including providing the matter and timekeeper information and, creating and modifying various invoice formats and setup of new phase and task code sets, when necessary.
• Performing project work, leading and coordinating or participating in projects as assigned.
• Other duties as assigned.

E-billing Analyst

• Preparing, editing, formatting, printing, scanning and revising correspondence, memoranda, litigation documents, reports, forms, labels and other printed material through dictation, copy typing or other instructions.
• Coordinating and dispersing tasks to be performed by various resource groups such as the Document Specialists, Administrative Clerks, Billing Assistants, etc.
• Proofreading documents and checking for appropriate formatting, spelling, grammar and clarity.
• Assisting lawyers in the preparation and coordination of hearings and trials; recording and monitoring court appearance dates, pleadings and filing requirements.
• Preparing court pleadings or other courtroom visuals.
• Drafting, preparing, filing and serving documents in all levels of court - Small Claims, Supreme Court of BC, Court of Appeal, Federal Court, Federal Court of Appeal, and the Supreme Court of Canada.
• Preparing arbitration materials and the delivery of same.
• Arranging and coordinating externally with Court Reporters and internally with IT to set up prep meetings/discoveries/depositions and cross-examinations.
• Coordinating service and filing of proceedings with agencies and courts.
• Scheduling and coordinating discoveries, expert witnesses or other court-designated hearings.
• Monitoring evidence gathering.
• Managing files including: opening new files, maintaining large and complex files, developing, maintaining and utilizing an orderly filing and retrieval system.
• Managing key dates including physical bring forward system and updating calendars for assigned lawyers.
• Coordinating lawyer travel arrangements, including preparing itineraries and travel expense reports.
• Updating contact names and addresses in the client database on a regular basis.
• Coordinating client meetings, including scheduling rooms and arranging for needed catering or audio-visual equipment.

Legal Assistant – Litigation

• Create a variety of legal and other documents by typing, transcription, scanning, or other methods
• Document processing includes style management, mail merge, inserting media into presentations, creating cross-references, indexing, creating tables (including financial tables), handling charts and objects, using graphics applications, etc.
• Proofread and review documents to ensure they are logical and clear, formatting is appropriate, and spelling and grammar are correct
• Compare different versions of documents, verify revisions are accurate, and correct documents if alterations have occurred
• Develop a practical understanding and working knowledge of firm procedures for producing documents from established precedents
• Respond promptly to requests, meet deadlines, and work cooperatively with other departments and staff across the firm
• Build expertise in word processing to handle complex legal and other documents
• Proactively manage varied workloads with minimal supervision and oversight
• Quality-check own work, seek clarification when necessary, and review peers’ work as required
• Support team members and act as a mentor when needed
• Properly manage the process for handling document production requests and support requests, including prioritizing needs and coordinating work end-to-end
• Provide firm-wide assistance in preparing documents using the Microsoft suite (e.g., Word, Excel, PowerPoint, Visio)
• Log, record, and manage all calls, emails, voicemails, and visits, and follow up to provide timely support
• Manage routing and resolution of issues (call tracking, research, updating the knowledge base)
• Review document production and support issues and procedures; recommend solutions as needed
• Perform other assigned duties