McCarthy Tétrault

Analyst

• Acting as a Workday SME and support the delivery of Workday projects and improvements across active modules (e.g., HCM, PATT, Talent & Performance, Learning, Advanced & Core Compensation, Integrations, Reporting, including required Security and Tenant Management).
• Understanding system and process implications (conduct downstream system analysis), identifying gaps/opportunities, recommending and building scalable solutions best for McCarthy, including the maintenance of employee lifecycle processes and master data tables (such as organizational and job structures).
• Working cross-functionally with HR, IT, Finance, and other teams to understand business needs, identifying user pain points, and translating these into requirements.
• Supporting testing activities with stakeholders to ensure they sign off on their relevant modules, for example: partnering on the creation of test scenarios, supporting the execution of testing, fixing defects and escalating risks, to eventual delivery.
• Supporting stakeholders and relevant team on change management and training activities such as documentation of process and system changes, drafting/updating communications and training guides (including system documentation and user guides).
• Supporting Workday releases for responsible modules: review release notes, identify value-add functionality, execute testing and eventual enablement in production.
• Ensuring data integrity within Workday and downstream systems through ongoing validation and audit processes and analyses.
• Proactively identifying pain points and opportunities to improve the user experience, maximize automations, and ensure data integrity, compliance and governance.
• Creating, maintaining and generating standard and custom ad-hoc reports and dashboards to stakeholders, to meet business needs.
• Providing day-to-day support to HR, IT, Professional Resources system users as a part of Tier 2 HRIS support to develop user guides, troubleshoot and resolve issues/bugs, data fixes, in order to ultimately provide the best support and experience to our end users.

Workday Analyst

Business Development Rep

• Supporting marketing and business development initiatives for the Alberta and B.C. market, including coordinating with partners and stakeholders, tracking initiatives, managing calendars, and following up on action items.
• Providing day-to-day administrative and operational support for marketing and business development activities, working closely with the Specialist, Business Development, Senior Manager, Business Development, and other Clients & Markets Leads.
• Maintaining and updating Client Connect (CRM), including entering contacts, tracking client activity, and supporting business development plans and reporting.
• Assisting with the coordination and fulfillment of industry sponsorships, including preparing and submitting materials, tracking deliverables, and supporting sponsorship agreements.
• Vetting, preparing, and managing mailing lists, including all associated administrative coordination.
• Supporting the planning and execution of conferences and client and sporting events, including ticket coordination, attendee tracking, and on-site event support.
• Submitting invoices for payment and processing expense reconciliations, including corporate card (Mastercard) remittances.
• Updating and maintaining marketing materials to ensure accuracy and alignment with firm messaging.
• Gathering basic client, prospect, and industry information with support from internal research teams.
• Providing general administrative and project support to the Marketing and Business Development team, as required.

Business Development Coordinator

Financial Planning and Analysis

• Assisting with monthly preparation, analysis and reconciliation of expenses
• Preparing journal entries and maintaining proper support documentations
• Supporting the team with month end closing deliverables
• Assisting the semi-annual Budget and Forecast processes
• Collecting data for various finance-related projects, government surveys and assisting with manual data inputs as required
• Updating templates, calendars, timelines and other day-to-day activities to support smooth departmental workflows
• Assisting with ad-hoc reporting and requests as needed amongst the Finance teams

Finance Intern

Translator

• Translate documents from English into French for all administrative departments of the firm
• Accurately capture and convey the firm's intent and message so that French texts read as originals rather than translations, while respecting the firm's vision, tone and style
• Use the memoQ platform for translation assignments and stay current with new technological advances in translation
• Work closely with team members to create, update and enhance the internal terminology database and translation memory, fostering knowledge sharing and continuous improvement

Bilingual Translator

Security Analyst

• Working with IT/ Security stakeholders during investigations and incident response activities.
• Working with internal stakeholders to lead a strong vulnerability and patch management program.
• Liaising with clients on external audit and compliance requests.
• Leading security risk assessments against internal and external clients and technologies, as required.
• Supporting IT and Business projects as the Security SME and conducting project risk assessments where necessary.
• Contributing to the identification and evaluation of information security threats through internal technology and process reviews of existing security controls.
• Participating in the periodic review of the firewall rule-set and regular reviews of identity access management.
• Developing and executing penetration testing process, as well as follow up remediation activities.
• Maintaining awareness of current and emerging threats and staying abreast of current and developing technologies, risks, and security best practices.
• Developing and coordinating the Department’s Security Awareness Training program.

Senior Security Analyst

• Providing strategic support and recommendations for the development of marketing, business development, and client plans for various practice, industry, markets and strategic issues groups.
• Assisting with the execution of go-to-market strategies and targeting initiatives.
• Leading and/or providing support for the execution of business development initiatives, including sponsorships, speaking engagements, directory and client award submissions, creating and maintaining marketing materials, and other duties as required.
• Working with Research, Client Service & Innovation (CSI) and Finance to compile and analyze competitive and business intelligence reports to assist with business development opportunities for practice/industry/client groups.
• Supporting lawyer and Clients & Markets team with client requests for firm information, such as credentials packages, info sheets and deal lists.
• Identifying and submitting significant matters to the Deals & Cases team on an ongoing basis for use in proposals, rankings, website, awards submissions and marketing materials.
• Tracking business development and marketing activity/information in a variety of databases, including Salesforce.
• Supporting our Net Promoter Score (NPS) process to collect and track important feedback from our clients.
• Supporting the Marketing Solutions team, including routing requests to the appropriate functional teams, assisting with lawyer profile updates, and/or other services as needed.
• Other duties as assigned.

Business Development Specialist – Markets

Business Intelligence Developer

• Developing interactive dashboards, alerts and reporting templates to offer real-time actionable insights to stakeholders within the Finance department and to other internal stakeholders (Senior Leadership, Partners, etc.).
• Leading the ongoing development and automation of finance reports, digital forms and processes, enhancing self-serve capabilities for internal stakeholders through BI tools and platforms, optimizing the end-user experience.
• Managing, updating, and validating data across multiple platforms, ensuring accuracy and consistency.
• Executing both routine and ad hoc reporting encompassing various firm dimensions like practice, region, industry, timekeeper, and more.
• Providing technical expertise for the firm's finance digitization initiative, playing a pivotal role in its successful realization.
• Planning and executing project management processes like requirements gathering, process mapping, quality assurance, rollout strategies, communication strategies, and change management plans for the firm’s finance digitization efforts.
• Producing practical demonstrations showcasing the utilization of products tailored to our unique environments.
• Building and maintaining strong relationships with internal (billing analysts, billing lawyers, paralegals, legal assistants, etc.) and external stakeholders, offering them comprehensive support and insights.

• Supporting the Management Team with data gathering and analysis required as part of the annual standard and non-standard rate setting exercise, including the ongoing maintenance of special rates for clients/matters and rates for new timekeepers.
• Contributing to the Firm’s revenue budgeting and forecasting processes and annual attorney admissions/bonus analysis, including data gathering and input, productivity and rate analysis, and assistance with the preparation of executive-level presentations.
• Conducting external research and analysis of the Firm’s results against the benchmarking information available.
• Developing/maintaining report templates for revenue and rates reporting for use by the Professional Resources, Clients & Markets/Business Development, Client Service Delivery and other firm leaders.
• Reporting on a regular (monthly/quarterly) and ad hoc basis of Firm, practice, region, industry group, timekeeper, client, or matter/case revenue results, for our internal and external clients.
• Supporting the ongoing development and automation efforts for the above reports, including efforts to enable self-serve reporting capabilities (via BI tools or SharePoint) for internal clients.

Senior Financial Analyst, Business Insights

Communications

• Supporting go-to-market objectives for Industry and Practice Area groups through strategic and tactical development of marketing copy, content, and internal and external communications
• Constructing clear and crisp copy for marketing materials, ads, press releases, website and intranet content, newsletters, articles, new hire announcements, info sheets, social media, deal summaries and other communication pieces
• Drafting, copy editing and proofing internal communications
• Writing and editing award submissions
• Applying content marketing strategies to support practice/industry group objectives
• Working with the Manager and Senior Director to develop and implement marketing and communications plans
• Staying current on marketing and communications strategies and tactics
• Maintaining editorial control of content on various channels to ensure appropriateness, quality, and appearance
• Working with stakeholders to proactively identify and pitch ideas for thought leadership content
• Ensuring voice and language of content are consistent with brand standards
• Contributing to McCarthy Voice/Lavoix McCarthy style guide

Bilingual Communications Specialist (8-month Contract)

Director

• Developing and driving a technology roadmap aligned to Firm priorities as a member of the IT leadership team
• Representing ITSM at IT Leadership, project, cross‑functional, and regional forums
• Supporting and shaping technology services that enable MT2030
• Leading and managing change resulting from new projects or services, partnering with business leaders as needed
• Advising leadership on user and Firm‑wide impacts of proposed technical changes, including participation in Change Management and IT Leadership discussions
• Managing workforce planning in alignment with budget and business needs
• Developing team members through ongoing feedback, coaching, and recognition, fostering accountability for growth
• Recommending and supporting development plans for direct and indirect reports
• Building strong cross‑functional and regional relationships to drive results
• Leading the annual planning and budgeting for Service Desk, Mobility, desk‑side hardware, and conference floor services
• Developing and maintaining the IT Service Management function and roadmap, including Incident, Request, Change, Problem, Knowledge, and Inventory Management

Workday Analyst

Business Development Coordinator

Finance Intern

Bilingual Translator

Senior Security Analyst

Business Development Specialist – Markets

Business Intelligence Developer

Senior Financial Analyst, Business Insights

Business Intelligence Developer

Bilingual Communications Specialist (8-month Contract)

Director, IT Service Management