McCarthy Tétrault

Bilingual

• Effectuer des recherches de conflits d’intérêts dans diverses bases de données pour les professionnel(le)s et les services du cabinet
• Analyser les résultats des recherches sur les structures organisationnelles et les listes de sanctions afin d’améliorer les rapports de conflits
• Participer à une rotation de garde en soirée et les fins de semaine pour les demandes urgentes
• Traiter les demandes d’ouverture de dossiers pour les nouveaux clients et mandats
• Offrir de la formation et du soutien concernant l’information requise pour l’ouverture des dossiers
• Examiner les exigences de connaissance du client et demander les renseignements d’identification supplémentaires nécessaires
• Suivre les cas de non-conformité et consigner les renseignements afférents
• Valider les types d’organisations pour garantir l’exactitude des profils de connaissance du client
• Gérer la conformité au processus de lutte contre le blanchiment d’argent
• Identifier les dossiers confidentiels et veiller à l’intégrité des renseignements des parties concernées
• Mettre à jour les renseignements des dossiers clients et leurs coordonnées dans la base de données comptable
• Déterminer les taxes applicables aux nouveaux dossiers
• Gérer l’information relative aux formes de facturation et à la facturation électronique
• Créer, mettre à jour et gérer les plans relatifs aux dossiers et les détails des honoraires
• Réassigner ou fermer les dossiers clients et mandats des avocat(e)s quittant le Cabinet
• Obtenir les approbations requises pour les dossiers non facturables et tenir les listes à jour
• Produire et organiser les rapports de conflits relatifs aux embauches latérales
• Superviser le processus et le référentiel des lettres de mandat et classer les ententes selon la politique du Cabinet
• Examiner les mandats et les transmettre aux responsables de l’approbation
• Analyser les lettres de mandat et communiquer les détails pertinents
• Évaluer l’activité des clients et demander une réévaluation des relations d’affaires au besoin
• Veiller à la couverture adéquate du poste en ajustant l’horaire de travail
• Accomplir toute autre tâche et tout autre projet demandés

Spécialiste des conflits d’intérêts, bilingue

Attorney

• Manage the end-to-end recruitment process for legal support positions within the firm
• Coordinate meetings with hiring managers to identify business needs, team dynamics, required skills and recruitment timelines
• Design and implement proactive sourcing strategies to identify and attract qualified candidates
• Manage job postings, screening, interviews, assessments, reference checks, offer negotiations and onboarding support
• Build and maintain talent pools for recurring or high-volume roles
• Conduct behavioral and competency-based interviews, and recommend top candidates
• Coordinate technical assessments, document formatting tests and bilingual language proficiency tests
• Collaborate with HR partners and the compensation team to support hiring decisions
• Ensure compliance with employment legislation, salary transparency requirements, internal policies and fair hiring practices
• Advise managers on interview preparation and execution
• Promote the employer brand and enhance the candidate experience
• Establish and maintain relationships with external recruitment agencies
• Provide ad-hoc recruitment support to other client groups
• Track and analyze recruitment metrics, sources of hire, conversion rates, vacancy trends and hiring volumes
• Prepare quarterly reports and hiring forecasts for leadership
• Review trends, identify blockers and recommend process improvements
• Stay current on recruitment trends, best practices, technologies and professional networks
• Perform other related duties as assigned

Bilingual Recruiter, Legal Support

Recruitment

• Lead end-to-end recruitment for Legal Assistant, Legal Administrative Assistant, Document Specialist, and other legal support positions across the Firm
• Conduct intake meetings with hiring managers to understand business needs, team dynamics, competencies, and timelines
• Develop and execute proactive sourcing strategies for specialized legal support talent markets
• Manage job postings, screening, interviews, assessments, references, offer negotiations, and onboarding handoffs
• Build and maintain talent pipelines for recurring and high-volume Legal Support Services positions
• Conduct behavioral and competency-based interviews and provide candidate recommendations
• Coordinate technical, document formatting, and bilingual language assessments
• Partner with HR Business Partners and Compensation on market-aligned hiring decisions
• Ensure compliance with employment legislation, pay transparency requirements, internal policies, and equitable hiring practices
• Coach and support hiring managers in interview preparation and execution
• Build the Firm’s talent brand through candidate experience improvements and recruitment channel recommendations
• Develop and maintain relationships with external recruitment agencies
• Provide backup recruitment support for other client groups as needed
• Track recruitment metrics including time-to-fill, source of hire, pipeline conversion rates, vacancy trends, and hiring volumes
• Develop quarterly reporting and hiring forecasts for Legal Support Services and Talent Acquisition leadership
• Analyze recruitment trends, identify bottlenecks, and recommend process improvements
• Maintain knowledge of recruitment trends, market practices, technology, and professional networks
• Perform other duties as assigned

Bilingual Talent Acquisition Specialist, Legal Recruitment

Project Manager

• Providing advice to clients and legal teams regarding e-Discovery techniques and technologies.
• Under the direction of MT>3 Lawyers, preparing Project estimates and budgets.
• Managing case-based teams including contract lawyers, paralegals, and regional e-Discovery resources to facilitate collaborative e-Discovery efforts.
• Identifying objectives for case projects and accurately assessing project requirements and scope, including the application of appropriate technology and resources.
• Preparing Project Plans where applicable.
• Ensuring all projects have required documentation before commencement, including project checklists, contracts, Training Materials and Sample Documents.
• Managing Legal Hold Notices and conducting Custodian interviews.
• Preparing Collection Plans and overseeing data collection processes, including acting as a liaison between clients and MT>3 Analysts.
• Monitoring and tracking the status of all assigned projects and providing regular project status reports to the team and the client.
• Identifying project challenges and reporting them to the legal team.
• Conducting quality control steps, as necessary, during the e-Discovery lifecycle.
• Ensuring assigned projects are completed within approved budgets and timelines.
• Liaising with client, lawyers, and Review Team to communicate (and facilitate) all needs for each assigned project.
• Liaising with e-Discovery Analysts to support end-users. This includes providing detailed instructions on the work that needs to be completed.

eDiscovery Project Manager

Operations

• Supporting the day-to-day back and mid-office operations for MT>Align, including:
• Working closely with internal stakeholders and external technology vendors (IT, Time Entry, Contractor Management, Document Management, etc.) to support the administration and ongoing use of MT>Align systems and processes.
• Assisting with the development and maintenance of process workflows and documentation to support operational efficiency.
• Identifying operational issues and escalating them as appropriate.
• Maintaining operational trackers, reporting tools, and databases.
• Maintaining accurate and up-to-date records across contractor management systems and internal databases.
• Supporting data integrity and ensuring information is accurately recorded across operational systems.
• Developing, maintaining, and continuously improving operational processes, workflows, Standard Operating Procedures (SOPs), and system controls to enhance efficiency, ensure consistency, and support the scalable growth of MT>Align.
• Supporting the implementation, testing, adoption, and continuous improvement of operational systems, technology solutions, and process enhancements.
• Supporting the intake process for new contract lawyers for MT>Align, including:
• Reviewing and responding to applications and inquiries from prospective MT>Align candidates.
• Coordinating telephone, virtual, and in-person interviews with prospective contract lawyers.
• Preparing candidate materials and resumes for review.
• Reviewing resumes, pre-interview forms, and supporting documentation.
• Assisting with the preparation and maintenance of MT>Align lawyer biographies.
• Updating contractor management databases and maintaining candidate records, resumes, and supporting documentation.
• Coordinating reference checks, approvals, and supporting due diligence activities as required.
• Assisting with onboarding new contract lawyers, including:
• Preparing and coordinating Master Agency Agreements (MAAs).
• Coordinating with IT and Finance to establish required system access and accounts.
• Coordinating contractor system provisioning activities, including email accounts, ClickTime, Coupa, and other required systems.
• Scheduling onboarding meetings and ensuring required documentation is completed.
• Reviewing onboarding guidelines and operational procedures with new contract lawyers.
• Ensuring contractors have the required documentation, system access, and onboarding information prior to engagement start dates.
• Supporting contract lawyer training activities, including:
• Coordinating training sessions and providing support materials.
• Assisting contract lawyers with questions related to MT>Align systems, tools, processes, and operational requirements.
• Providing training and support for operational tools and systems, including ClickTime and Coupa, as required.
• Supporting the process for new engagements, including:
• Preparing engagement documentation, including Mandate Engagement Forms (MEFs), Client Authorization Agreements (CAAs), and related materials.
• Ensuring contract lawyers receive the information required to successfully commence engagements.
• Updating contractor databases.
• Coordinating with Finance to ensure approved contract lawyer and client rates are accurately recorded and maintained.
• Ensuring client and matter codes are available for contractor time entry within applicable systems.
• Maintaining engagement-related records and supporting documentation.
• Supporting business development and engagement activities, including:
• Assisting with the preparation of materials and communications for clients, lawyers, and internal stakeholders.
• Maintaining opportunity tracking tools, CRM systems, and internal databases.
• Assisting with the preparation of candidate profiles and supporting materials for review by leadership.
• Maintaining engagement-related information, including contractor rates and client billing information, within internal systems and trackers.
• Assisting with the preparation and maintenance of MT>Align marketing materials.
• Assisting with the preparation of materials for Regional Champion meetings and other business development initiatives.
• Cultivating strong relationships with the MT>Align community:
• Contacting community members to validate availability for engagements and clear potential client conflicts.
• Scheduling interviews with contract lawyers with clients and follow up thereafter.
• Maintaining regular contact and troubleshooting issues with MT>Align community members such as systems access, client information, invoicing questions, etc.
• Setting agenda and managing communications & logistics for quarterly MT>Align community calls and in-person meetings.
• Building and maintaining positive working relationships with McCarthy lawyers, MT>Align clients, contract lawyers, and internal stakeholders.
• Supporting the financial processes for MT>Align, including:
• Monitoring Accounts Payable invoices submitted by contract lawyers to ensure they match hours entered into the Time Entry application.
• Validating that pre-bills prepared by Billing Analysts match the fees agreed with the client or partner.
• Monitoring collections and addressing any outstanding invoices.
• Assisting with the preparation, analysis, and reporting of operational and financial metrics, including dashboards, forecasts, and performance reporting to support business decision-making.
• Maintaining contractor and client rate information and supporting the validation of billing data to ensure accuracy and compliance with approved engagement terms.
• Supporting quality control activities, including:
• Assisting with the administration and tracking of Net Promoter Score (NPS) surveys.
• Tracking survey responses and maintaining quality-related records.
• Supporting project administration activities for contract document review projects, corporate due diligence projects, and other client engagements.

Operations Analyst

Billing Specialist

• Setting Clients Up for Success Establishing the data foundation that every downstream invoice depends on.
• Getting the setup right at this stage is what prevents problems everywhere else: Opening and configuring new matters and clients accurately, and managing new client onboarding through to go-live.
• Translating Outside Counsel Guidelines (OCGs) into clear billing rules and configurations, covering billable and non-billable items, block-billing restrictions, and invoice format requirements.
• Setting up and validating billing formats, including LEDES files, and resolving format-related rejections such as tax, rounding, and validation errors.
• Configuring phase and task codes, invoice formats, and billing flags accurately and on time, in line with client guidelines.
• Maintaining complete, current billing notes so any team member can follow a client's instructions independently.
• Confirming each client is linked to the correct key client record, with billing flags set correctly from the outset.
• Building and maintaining the documentation that keeps the whole function aligned.
• Owning Rate Accuracy: Owning the accurate setup and timely submission of client rates across every eBilling vendor platform in your portfolio.
• Working from the rates established by the MT Rates team, you will keep each platform fully aligned and in sync.
• Setting up matter-level, timekeeper-specific, and client-specific rates, and managing the annual rate increase cycle across all assigned vendor platforms.
• Maintaining the client list so it reflects the current, correct rate structure for every client.
• Flagging new client onboardings and OCG rate changes to the MT Rates team so nothing falls out of sync.
• Investigating, correcting, and resubmitting rejected rates, resolving the root cause rather than the symptom.
• Anticipating where client guidelines and portal requirements may diverge, and closing those gaps before they surface as rejections.
• Driving Invoice Accuracy and Resolution: Taking end-to-end ownership of your client portfolio's invoicing, with a clear view at all times of what is submitted, pending, or rejected: Reconciling invoices across your portfolio each month, with every invoice accounted for and nothing left untracked.
• Working rejections through to resolution, tracing each one back to its source in the data or setup.
• Identifying recurring rejection patterns and fixing them at the root so they do not return.
• Partnering with billing analysts and the Collections team on outstanding invoices and payment follow-up, including initiating collection inquiries with external clients.
• Supporting the billing team in preparing and submitting client-required status reports and budgets in eBilling systems, working with lawyers and legal assistants.
• Escalating, Communicating, and Improving: Thinking beyond the day-to-day to where the data, systems, and workflows can work better and raising your concerns to leadership when something needs attention: Escalating unresolved, high-risk, or time-sensitive issues to management and billing lawyers as appropriate.
• Acting as the liaison between lawyers, billing analysts, and the Finance team on billing, accounting, and eBilling inquiries.
• Surfacing gaps and missing information upstream before they become downstream rejections.
• Leading, coordinating, or supporting project work on eBilling processes, reporting, and system enhancements.
• Building and maintaining dashboards and reports using Power BI, SQL, and Power Query to support team performance and decision-making.
• Sharing what you learn so the team gets stronger, bringing forward ideas that improve how billing data flows through the firm.
• Performing other related duties as assigned.

Billing Compliance Analyst

Analyst

• Diriger l’analyse, la conception, les essais et la mise en œuvre des mises à jour, des améliorations et des nouvelles capacités pour l’ensemble du portefeuille d’applications
• Superviser le cycle de vie complet des applications, de la planification et du développement au déploiement, au soutien et à l’amélioration continue
• Participer aux projets relatifs aux mises à niveau, aux intégrations et aux nouveaux déploiements, et agir à titre de responsable d’application
• Travailler étroitement avec les groupes des TI et les parties prenantes du Cabinet
• Surveiller quotidiennement la performance et la disponibilité des applications, résoudre rapidement les problèmes et appliquer des solutions
• Élaborer et tenir à jour la documentation relative aux configurations des applications, aux processus et aux procédures
• Agir à titre de ressource technique chevronnée au sein de l’équipe en fournissant du mentorat aux analystes d’applications informatiques et à l’équipe de gestion des services TI
• Agir comme point de contact clé avec l’équipe de sécurité afin de soutenir les processus de gouvernance en matière de sécurité

Analyste d’applications informatiques, sénior

• General support for lawyers/clients
• Manage the workflow of attorney support needs with access to emails (if delegated), calendar, files, deadlines and client-related activities to provide daily administrative support.
• Anticipate work requirements to effectively maximize lawyers’ time by managing priorities and workload.
• This includes adequate preparation for meetings, briefings on the daily/weekly schedule with required documentation and materials.
• Coordinate internal and client meetings, including preparing agendas, booking rooms and arranging any required catering or technology support.
• Handle attorneys’ travel arrangements and related logistics, including preparing itineraries in coordination with the firm’s travel resources and in accordance with firm and client travel policies.
• Provide ongoing backup support within the practice support team as needed; support the management of multiple tasks and competing deadlines and work proactively as a positive, productive team member.
• Prepare, edit, format, print, scan and proofread correspondence, memoranda, large transaction documents, reports, forms, labels and other printed materials by dictation, typed copy or other instructions, in accordance with requirements established by the practice group and supported as necessary by the Resource Centre.
• Proofread documents and verify proper formatting, spelling, grammar and clarity.
• Manage files, including: opening new files, maintaining large and complex files, developing, maintaining and using an organized filing and retrieval system to facilitate reference to historical paper or electronic documents, and organizing law and precedent files.
• Work with records management to create, maintain and store client files appropriately.
• Monitor emails, assess priorities, gather relevant information, take appropriate action and prepare responses.
• Review and route incoming mail and faxes; prepare and process outgoing mail and faxes; and arrange specialized courier or mail services when required.
• Receive, manage, screen and/or direct incoming calls according to attorneys’ instructions; respond to client inquiries and routine requests; and take messages as needed.
• Work collaboratively with the lawyer and billing assistants to ensure bills are reviewed and processed monthly in accordance with firm deadlines.
• Proactively monitor outstanding client invoices and work with lawyers and the collections team to follow up on overdue payments.
• Work with the finance department to coordinate new client and matter openings (KYC), including submitting conflict-check requests.
• Coordinate and organize meetings, conferences and on-site and off-site events.
• Attend training on new tools and take responsibility for training their lawyers one-on-one with in-person demonstrations.

Bilingual Legal Executive Assistant — Litigation

• Manage disability leaves and accommodation processes firm-wide
• Act as the primary point of contact for firm members and our vendors regarding any information related to our leave and accommodation benefits programs
• Administer and coordinate all short-term and long-term disability leave requests as well as accommodation requests
• Support firm members at all stages of disability leaves and accommodations
• Provide third-party providers and insurers with the documentation, information and support required to assess and manage disability and accommodation claims
• Ensure that all communications and documentation related to leaves and accommodations are stored securely
• Track dates, statuses and return-to-work timelines related to leaves and accommodations in HR systems
• Coordinate with Payroll to ensure accuracy of leave-related payments and adjustments to benefits
• Serve as a liaison between firm members, managers, internal stakeholders and third-party providers
• Administer and calculate top-up payments and supplemental benefits related to leaves
• Liaise with firm members, managers, Payroll, benefits providers and external stakeholders