Maximus

Analyst

• Extract, analyze, and validate data from eClinicalWorks (eCW), eBO, AWARDS, and related systems
• Develop and maintain clinical quality and operational reports (UDS, performance metrics, dashboards)
• Support Quality Assurance and Performance Improvement (QAPI) initiatives
• Test and validate EHR upgrades in pre-production environments
• Optimize clinical workflows and documentation templates
• Ensure HIPAA Privacy and Security compliance across EHR platforms
• Deliver EHR training and provide end-user support
• Develop training materials, tip sheets, and workflow documentation

Quality Informatics Analyst

Backend Engineer

• Write and ship high quality code. Contribute across the codebase to complete entire features and changes with support from the rest of the team. Continuously invest in demonstrable quality and reliability of the system via unit tests, automated integration tests, TDD and refactoring. Keep data management and security in mind at all times to protect customer privacy.
• Contribute to a continuously improving engineering organization. Identify software quality, performance, and operational issues, including impediments to team-wide efficiency and work constructively with the team to address them. Define and improve our internal engineering standards and processes and exert positive influence on the objectives and tactics taken by the team.
• Contribute actively to product iteration and development to ensure the company delivers a compelling experience to its customers. Generate ideas and assess the associated options and tradeoffs for how they impact the growth of the business and customer experience. Work across functional teams (engineering, marketing, product, etc.) to translate business and product ideas into software designs and releases. Product & Project Management skills and experience are a plus.

Senior Software Engineer – Fullstack, Ruby on Rails

Full-stack Engineer

• Deliver protocol-level A/B experiments on signup flows, checkout, plan pricing, and product recommendations using Amplitude
• Ship full-stack features across the acquisition funnel in Rails and React
• Coach and develop your engineering team through regular 1:1s, pair programming, code reviews, and career conversations
• Own experiment design, including sample sizing, metric selection, and the CVR-vs-retention tension that comes with a dual mandate
• Iterate and continuously optimize plan and pricing architecture, including payment platform integrations
• Build and maintain the experimentation infrastructure your team runs on
• Partner with data engineering to instrument cohort-level M1 retention tracking per experiment
• Drive adoption of AI-assisted development across the team, using tools like Claude Code and Devin to increase shipping and development velocity

Lead Software Engineer – Tech Lead, Growth

Lead Engineer, Tech Lead – Growth

QA Engineer

• Lead the development and execution of our QA strategy across our applications
• Build and manage a high-performing QA team, establishing best practices and mentoring team members
• Design and implement automated testing frameworks that support our event-sourced architecture
• Collaborate with product and engineering teams during sprint planning to ensure quality is built into our development process
• Establish quality metrics and reporting mechanisms to track and improve system reliability
• Ensure testing coverage for HIPAA compliance and healthcare-specific requirements
• Create and maintain test plans for critical systems including prescription management, lab testing integrations, and payment processing
• Participate in sprint ceremonies and provide quality-focused input during backlog refinement

Lead Quality Assurance Engineer

Performance Marketing

• Take end-to-end ownership of campaign setup, management, and optimization across Google Ads (Search, YouTube, Discovery/Demand Gen) and Microsoft Ads. You will lead the transition of these responsibilities from our current agency partners
• Meticulously manage keyword strategy. You will move beyond simple broad match reliance to build robust negative keyword lists, structure high-intent ad groups, and maximize Quality Score to improve efficiency.
• Treat YouTube as a direct-response performance channel. You will collaborate with the creative team to iterate on video hooks, pacing, and CTAs based on retention rates and conversion data, not just vanity view metrics.
• Rigorous A/B testing of headlines, descriptions, and extensions, and landing pages.
• Utilize internal analytics and multi-touch attribution (MTA) tools alongside platform data to triangulate performance.
• Assist in the set-up and evaluation geo holdout tests to prove incrementality.
• Maintain visible work queues and rigorous reporting standards. You will prepare data for weekly paid media performance reviews to discuss budget shifts, CPA targets, and anomalies.

Paid Search Manager, SEM

Email Marketing Manager

• Build, manage, and optimize lifecycle campaigns in Braze across onboarding, activation, retention, winback, and upsell/cross-sell flows.
• Design and execute segmentation strategies using Braze audiences, custom attributes, and event data to deliver personalized messaging at scale.
• Create and manage Canvas flows (multi-step, multi-channel journeys) with proper branching logic, delays, and conversion tracking.
• Develop and maintain email templates using Braze's drag-and-drop editor and/or custom HTML/CSS, including dynamic content via Liquid templating and Connected Content.
• Run A/B and multivariate tests on subject lines, send times, content, and flow logic. Document results and iterate.
• Monitor deliverability metrics (inbox placement, bounce rates, spam complaints) and manage list hygiene, IP warming, and sender reputation.
• Set up and maintain Braze integrations with our data infrastructure (event tracking, user attribute syncing, webhook triggers).
• Build reporting dashboards and provide weekly/monthly performance readouts on key email KPIs: open rate, CTR, conversion rate, revenue attribution, churn impact.
• Ensure all email communications comply with CAN-SPAM, healthcare marketing best practices, and internal MLR review processes where applicable.
• Collaborate with creative, product, and growth teams to align email strategy with broader marketing and retention goals.