Quality Systems PLM Business Analyst
Diabetes Youth Families
CloudOracleServiceNow
Business Analyst – Enterprise Automation
MassMutual
full-time
Posted on:
Location Type: Hybrid
Location: Springfield • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $90,500 - $118,700 per year
Job Level
Mid-LevelSenior
Tech Stack
RPA
About the role
- Work closely with business teams to review processes and identify automation opportunities
- Lead the RPA team in feasibility analysis and prepare detailed documentation
- Collaborate with developers and testers for new automation implementations
- Maintain ongoing relationships with business and technology partners
Requirements
- Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field
- 5+ years of related experience in Business Analysis
- 2+ years of experience in process analysis / continuous improvement
- Proven experience in process analysis, process improvement, and RPA implementation
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively
Benefits
- Competitive salaries
- Incentive and bonus opportunities
- Inclusive and diverse culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
RPA implementationprocess analysisprocess improvementbusiness analysis
Soft skills
analytical skillsproblem-solving skillscommunication skillsinterpersonal skillsindependent workcollaborative work
Certifications
Bachelor’s degree
