Senior Enterprise Risk Management Analyst
American Family Insurance
Quality Systems PLM Business Analyst
Diabetes Youth Families
full-time
Posted on:
Location Type: Hybrid
Location: Acton • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $72,000 - $108,000 per year
Job Level
Mid-LevelSenior
Tech Stack
CloudOracleServiceNow
About the role
- Partner with business stakeholders to identify and document PLM enhancement opportunities.
- Translate business needs into functional requirements and user stories for PLM system improvements.
- Perform light configuration and setup within Arena PLM or other platforms, including workflows, fields, and user roles.
- Support PLM system maintenance activities such as user provisioning, data integrity checks, and release testing.
- Assist in the validation of PLM system changes, including test script development and execution.
- Monitor system performance and user feedback to identify areas for continuous improvement.
- Collaborate with IT and Quality teams to ensure PLM changes align with QMS and regulatory requirements.
- Participate in cross-functional meetings and projects related to PLM, document control, and change management.
- Maintain documentation related to PLM configurations, enhancements, and training materials.
Requirements
- Typically requires a four-year degree from an accredited University or a combination of education and relevant work experience.
- 3+ years of experience in PLM systems (Arena, Oracle Cloud, Agile, etc.) within a regulated industry.
- Strong understanding of Quality Management Systems (QMS), including change control and document control processes.
- Experience with system configuration, user support, and business analysis in a PLM environment.
- Familiarity with GxP, ISO 13485, 21 CFR Part 820, and other relevant standards.
- Excellent communication and collaboration skills across technical and non-technical teams.
- Proficiency in Microsoft Office and experience with tools like Jira, ServiceNow, or similar platforms is a plus.
Benefits
- Hybrid working arrangements
- Domestic and International travel up to 10%
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
PLM systemssystem configurationuser supportbusiness analysistest script developmentdata integrity checksrelease testingworkflow configurationuser role setupdocument control
Soft skills
communication skillscollaboration skillsinterpersonal skillsorganizational skillsproblem-solving skills
