Territory Manager
slice
Relationship Manager, Business Banking
Mashreq
full-time
Posted on:
Location Type: Office
Location: 🇦🇪 United Arab Emirates
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage existing Small Enterprise (SE) relationships and originate new SE relationships around branch locations.
- Achieve assigned financial and non-financial objectives by meeting borrowing & non-borrowing needs of customers (borrowers, transactors, depositors).
- Actively source new-to-bank customers and generate new business leads from walk-ins.
- Focus on relationship management and up-selling/deep-selling/cross-selling of bank products.
- Seamlessly takeover relationships originated by DS & downgraded by ME team following onboarding procedures.
- Identify opportunities to upgrade customers to ME category by profiling and needs analysis.
- Ensure quality & soundness of assigned SE portfolio: KYC reviews, due diligence, AML procedures, documentation control.
- Conduct annual/periodic credit facility reviews and recommend credit facilities in line with bank policy.
- Monitor account conduct, follow-up on credit issues, and maintain acceptable portfolio quality.
- Liaise with internal/external advisors, Risk Management, and related units to achieve business objectives.
- Develop SSO staff professionally and update branch/regional managers regularly for better controls.
Requirements
- Banking Sales & service experience with proven relationship management qualities.
- Requires advanced vocational knowhow of the subject matter (viz. Credit, Trade, Operating system, Legal, etc)
- Excellent communication and negotiation skills.
- At least 4 years + relevant banking experience in local or international market
- MBA/CA or if a regular graduate needs to possess adequate relevant experience.
- Positive attitude, strong work ethic and a good team player.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
relationship managementKYC reviewsdue diligenceAML procedurescredit facility reviewsportfolio quality monitoringneeds analysisup-sellingcross-sellingbusiness lead generation
Soft skills
communication skillsnegotiation skillspositive attitudestrong work ethicteam player
Certifications
MBACA
