Account Manager

• Ensure safe and efficient parking operations across multiple locations
• Prepare daily, weekly, and monthly operating reports
• Manage ticket inventory, cash flow, reports, and audits to prevent loss
• Review profit and loss statements, adjustments, and variance reports monthly
• Use respectful communication to assist guests and address escalated concerns
• Supervise location management and frontline staff: delegate, coach, monitor performance
• Respond immediately to accidents, incidents, or safety concerns
• Monitor and supervise maintenance of facilities and premises
• Recruit, select, train new managers and frontline employees and develop onboarding plans
• Act as main point of contact for clients and property managers; attend location meetings
• Assist in preparation of marketing proposals and work with acquisition/transition teams
• Perform duties in indoor and outdoor environments with exposure to extreme temperatures

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