Salary
💰 $61,300 - $103,500 per year
About the role
- Develop and update training materials to support the education and development of CSS colleagues
- Collaborate with other departments to support change initiatives, process improvements, and system rollouts
- Facilitate and lead key training activities, including selecting delivery models and engaging stakeholders for effective training implementation
- Deliver training sessions to CSS team members, ensuring clear communication and knowledge transfer
- Support the manager in team meetings by sharing ideas, knowledge, and solutions while fostering strong working relationships
- Proactively seek opportunities to enhance personal knowledge and improve the quality of services provided
Requirements
- 5+ years of experience leading learning, development, and education initiatives
- Solid understanding of insurance industry concepts
- Bachelor’s degree (B.S. or B.A.) or equivalent experience
- Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint
- Demonstrated ability to work effectively within a high-performance team
- Strong attention to detail and successful management of workload, meeting client and stakeholder expectations
- Excellent written and verbal communication skills, consistently promoting and enhancing the Guy Carpenter brand
- Ability to make sound independent judgments, challenge appropriately with facts, and escalate issues to management when necessary
- health and welfare benefits
- tuition assistance
- 401K savings and other retirement programs
- employee assistance programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
training materials developmenttraining session deliveryprocess improvementchange initiativesknowledge transferstakeholder engagementteam meeting supportworkload managementattention to detail
Soft skills
collaborationcommunicationleadershiprelationship buildingindependent judgmentproblem-solvingproactive learningteamworkadaptability