Marsh McLennan

Senior Client Manager – Commercial Insurance

Marsh McLennan

full-time

Posted on:

Location Type: Hybrid

Location: Walnut Creek • California • 🇺🇸 United States

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Salary

💰 $63,100 - $117,500 per year

Job Level

Senior

About the role

  • Provide advanced technical support to Client Executive Service
  • Analyze coverages and claims data for new and renewal business
  • Develop marketing strategy for clients
  • Negotiate on client’s behalf with carriers
  • Manage the client’s annual timeline for renewal business
  • Proactively prepare renewal specifications and rough draft proposals
  • Deliver policies to the client as directed by the Client Executive
  • Review and analyze loss run and claim status reports
  • Demonstrate proactive problem solving skills
  • Assess the skills and knowledge of service team members and recommend training

Requirements

  • Bachelor’s degree plus 3-5+ years of daily World Class Client service as a Client Manager is required
  • a minimum of 5+ years industry experience showing increasing responsibility directly related to the performance of the above duties including 3-5 years of daily World Class Client service
  • Maintain a valid unrestricted California Fire & Casualty Solicitors license
  • Advanced insurance designations applicable to the above duties strongly preferred
  • Excellent understanding of insurance terminology
  • Must possess a strong understanding of Property and Casualty coverages and carriers forms and programs
Benefits
  • health and welfare
  • tuition assistance
  • 401K
  • employee assistance program
  • domestic partnership benefits
  • career mobility
  • employee network groups
  • volunteer opportunities
  • other programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
insurance terminologyProperty and Casualty coveragesclaims data analysismarketing strategy developmentnegotiationrenewal specifications preparationloss run analysisproblem solving
Soft skills
client serviceproactive communicationteam assessmenttraining recommendation
Certifications
California Fire & Casualty Solicitors licenseadvanced insurance designations
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