Business Operations

• As our Business Process Specialist, PCS on the National AMS team, you’ll be a strong process design focused professional who knows how to balance efficiency, quality and consistency in systems
• Working in conjunction with the Business Process Leader, you will focus on the activities within your line of business, participating in working groups, in collaboration with national and regional representatives, to create standardized workflows across MMA National that take full advantage of our technology toolkit
• In tandem with workflow design, the National Business Process Specialist will support efforts to configure our AMS, document all processes and procedures, design reporting outputs, create client deliverables and lead training efforts
• The National AMS Business Process Specialist, PCS will work to define requirements, redesign, and implement best-in class business processes, workflows and data standards
• You will document and maintain procedures, and other business process artifacts, to be used both in training and as an ongoing reference
• The AMS Business Process Specialist, PCS will report to the Business Process Leader
• You will consistently demonstrate National MMA core values of integrity, collaboration, passion, innovation, and accountability

Business Process Specialist – Private Client Services

Lead Director, Business Operations and Strategy

Senior Business Process Consultant

Business Process Management Developer

Business Operations

Business Operations Analyst Intern, Undergraduate