Mars

Account Manager

• Drive Growth & Conversion
• Identify and pursue opportunities to grow capturable lines of business within assigned corporate groups.
• Partner with SAMs to execute strategies that increase utilization of Antech’s Reference Lab, In-House Diagnostics, Telemedicine, and Imaging portfolios.
• Monitor site-level adoption and proactively address barriers to conversion.
• Conduct business reviews, analyze performance trends, and develop actionable growth plans for underperforming hospitals.
• Relationship Management & Advocacy
• Serve as the primary field relationship lead for assigned corporate accounts, ensuring a consistent and high-quality client experience.
• Foster relationships that transform participating hospitals into advocates for Antech through consistent engagement, responsiveness, and partnership.
• Coordinate and host lunch-and-learns, educational sessions, and local events to strengthen engagement and awareness of Antech’s offerings.
• Partner with corporate account teams to capture and share field-level insights, challenges, and success stories.
• Cross-Functional Collaboration
• Collaborate with Corporate Account Directors and SAMs to align on account strategies and growth objectives.
• Support onboarding and integration of new corporate sites, ensuring smooth transitions and a positive client experience.
• Act as the subject matter expert on assigned corporate accounts for internal stakeholders, including sales, marketing, and customer support teams.
• Provide consistent communication loops across corporate account teams, ensuring alignment on opportunities, obstacles, and successes.
• Operational Excellence
• Maintain accurate CRM documentation, account activity, and opportunity tracking in Salesforce.
• Use data-driven insights to prioritize activities and report progress against targets.
• Participate in regional and national meetings to share best practices and collaborate on key initiatives.
• Represent Antech with professionalism, embodying the Mars Five Principles in all interactions.

Strategic Account Representative

• The Strategic Account Representative (SAR) is a field-based sales role that drives the growth and retention of Antech’s corporate accounts by driving adoption across capturable lines of business, deepening local engagement, and enhancing the client experience.
• While contract negotiations occur at the corporate leadership level, the SAR is responsible for field-level relationship management, capturing incremental revenue, and ensuring hospitals within assigned corporate groups (MVH and non-MVH) are supported and activated.
• Drive Growth & Conversion: Identify and pursue opportunities to grow capturable lines of business within assigned corporate groups. Partner with SAMs to execute strategies that increase utilization of Antech’s Reference Lab, In-House Diagnostics, Telemedicine, and Imaging portfolios.

Manager

• Develop strategy for exploring, evaluating and launching new online business models, like Social Commerce
• Own, develop and action a holistic Subscription (“Autoship”) strategy for Royal Canin across customers
• Manage external vendor relationships including tracking budget & contract negotiations
• Act as an eCommerce consult/SME to retailers
• Support the Digital COA by acting as project manager with regards to ~25 key workstreams prioritized by the Digital community
• Influence cross-functional stakeholders with regards to Digital category insights/research
• Execute training sessions for digital foundations (internal) and help to build out online criteria

Digital Capabilities Manager

Content Marketing Manager

• Build a consumer engagement, retention, and ambassadorship strategy utilizing touchpoints such as owned websites, Email Marketing, SMS Marketing, User Generated Content, Surveys, and Ratings & Reviews
• Responsibly collect first-party and zero-party data provided with consent from our consumers
• Work with key internal stakeholders to build and maintain accurate data on consumers
• Scope, Brief, Manage, and Review the creation of all copy and creative utilized in direct marketing (Email and SMS) with external agencies
• Coordinate with internal stakeholders to ensure creative and copy compliance with brand standards
• Utilize the Mars Consumer Data Platform (CDP) to identify, build, and manage audiences of consumers with similar behavioral patterns and attributes
• Leverage audiences built in the CDP to drive personalization via owned marketing channels and cost-efficient paid marketing (Google, Meta, TikTok, and Pinterest)
• Own CRM Performance Reporting - have a solid understanding of key email and social metrics
• Provide guidance and oversight of UTM usage for reporting and additional sales analytics support
• Ensure compliance with the California Consumer Privacy Act (CCPA) and resolve all Data Subject Access Requests (DSAR)
• Own post-purchase surveys and ratings & reviews and optimize them to drive guest engagement and retention while providing the team with insights and correction opportunities
• Own the relationships and partnerships with CRM technology vendors - CRM Platform, Email Marketing, SMS Marketing, etc.
• Serve as the main point of contact for our team's usage of the Mars CDP
• Partner with the central Mars CDP team to scope and manage the implementation of features and requirements specific to our brands
• Partner with the Customer Service lead on optimizing guest interactions, retention, and outreach utilizing existing CRM and CDP technologies
• Partner with eCommerce, Owned Retail, and External Sales/B2B teams to identify guest engagement and retention opportunities across sales channels
• Partner with eCommerce, Owned Retail, External Sales/B2B, R&D and Activity Management, and Demand Planning teams on new product recommendations and portfolio management decisions based on purchasing behavior and guest feedback
• Work with the eCommerce and Owned Retail sales channels to develop, deploy, and measure results of annual promotional calendar to drive sales and new product launches while achieving margin and trade budget goals
• Identify and launch new technologies to support the continuous improvement of CRM for Ethel M Chocolates and American Heritage Chocolate
• Actively map Consumer Journeys for existing and newly proposed Journeys
• Support content creation, project management and web development scoping to continuously improve and establish new Consumer Journeys for Mars Premium Brands

CRM, CDP, Content Specialist

• Garantir la cohérence, la qualité et la pertinence de nos communications et formations scientifiques, en interne comme en externe.
• Renforcer l’expertise et le leadership scientifique de Royal Canin auprès de nos publics clés.
• Piloter la stratégie de formation scientifique des équipes internes et externes.
• Développer et entretenir les relations avec les Key Opinion Leaders (KOLs) académiques, scientifiques et business.

Responsable National des Affaires Scientifiques

Implementation Specialist

• Lead the Global Industrialization of new petfood products: Take ownership of the industrialization process within Royal Canin’s innovation pipeline
• Manage scale-up activities across more than 15 manufacturing sites worldwide
• Conduct thorough risk assessments during the industrialization phases and mitigate them proactively
• Develop, define and maintain R&D specifications of petfood products

Global Food Technology Implementation Specialist

Procurement

• Lead and support regional and local sourcing strategies
• Run end-to-end Source-to-Pay activities and drive process improvements
• Manage competitive bidding, negotiate contracts, and deliver measurable savings
• Build strong supplier partnerships and support diverse supplier development
• Conduct market analysis and industry benchmarking
• Influence stakeholders to align with sourcing strategy and best practices
• Support global sourcing projects when needed

Commercial Regional Sourcing Manager – Facilities & General Services

Marketing

• Pioneer and implement M&M’s new business model in China with a close global partnership
• Lead M&M'S brand and portfolio management for a new business model
• Develop One M&M'S digital(CRM) strategy and experience

Senior Marketing Manager – M&M'S

Engineering Manager

• Work with the regional team and the site to define the site’s role within the network
• Contribute to the development of the site master plans
• Support regional and global Industrial Engineering (IE) in providing the data required to establish the long‑term capacity vision
• Drive the deployment of the Mars Supply Excellence (MSE) program
• Own the site’s DiB roadmap over a 3‑year horizon
• Develop and regularly support the IE/MSE organization and capabilities in Europe at the site
• Be responsible for the site’s operational KPIs and reporting to regional teams
• Ensure proactive participation of VCO in activity management

Industrial Engineering & Continuous Improvement Manager

• Create and execute solutions that achieve customer objectives, category leadership, and company objectives in profitability
• Influence customers to implement solutions through fact-based presentations delivering beneficial results for both customer and Mars
• Complete new product launches with timely and effective execution to maximize customer impact
• Execute all agreed-to solutions for customers with accurate / timely forecasting and detailed follow-through
• Manage customers trade funds that comply with internal and external requirements and continually improve effectiveness for spending
• Provide customers with category information and provide recommendations for category growth, customer feedback, and potential solutions.

Customer Development Assistant Manager

Affiliate Manager

• Act as the primary liaison between IT and business/regional leadership to ensure technology initiatives align with strategic business objectives.
• Serve as the central contact for various business partner needs, requests, and concerns, ensuring these are documented, prioritized, and addressed.
• Lead IT input into business planning cycles, capturing needs for new projects, resources, and budgets.
• Partner with leaders to co-develop business cases for new initiatives, ensuring alignment with IT strategy.
• Communicate IT priorities, roadmaps, and performance to leadership teams.
• Lead all external IT communications, including executive presentations and enterprise-wide messaging.
• Develop high-quality content for the CDIO and the IT leadership team.
• Design and execute communication strategies for IT initiatives.
• Establish communication standards and best practices for IT teams.
• Partner with Corporate Communications to align IT messages with corporate narratives.
• Help define, implement, and monitor KPIs measuring IT service delivery, project success, and business impact.
• Develop dashboards and executive summaries for data-driven insights.
• Analyze trends and feedback for continuous improvement.
• Work with the IT PMO associates for visibility on all IT projects.
• Align IT project communications with business priorities.
• Engage with regional IT and business representatives for alignment and shared accountability.
• Own the IT–Business alignment process during planning cycles.
• Coordinate input from business units and regional leaders into IT planning.
• Partner with Finance to validate and track IT investments.
• Drive structured communication throughout the planning process.
• Support organizational change efforts related to IT transformation.

Global IT Business Partner

Data Scientist

• Turn Product briefs to Data Science briefs – evaluating and managing resources, timelines, budgets and ongoing costs in the process.
• Delivery of Analytics Products to predefined timeline and ability to manage ongoing products to predefined costs
• Management of multiple projects
• Management of Data Science quality of products over the product lifecycle - developing and deploying associated monitoring and enhancements
• Managing business through analytic change with from historic models to new deployments
• Ability to engage and lead a strong data science team – providing leadership and support, technical and career development for data scientists and broader DT associates
• Ability to innovate Data Science in Mars, bringing outside in perspective to drive best practice.
• A DS thought leader, developing the right mix of internal and external tooling to drive DS transformation
• Ability to lead hybrid internal and external data teams for common goals
• Ability to flex across technical and business functions to develop ideas and solutions to business problems
• Able to innovate quickly and cheaply as well as lead innovation to scalable solutions (from MVP to stable product)

Senior Data Scientist

• Drive, convert, and service shelters in the Mars Adopt a Pet Shelter Plus program with excellence.
• Lead business development by recruiting, onboarding, and supporting new shelters.
• Build and maintain strong, trust-based relationships with existing shelter accounts, ensuring their satisfaction and engagement with our holistic program and food delivery services.
• Provide tailored solutions that meet shelter needs and foster long-term partnerships.

Shelter Account Manager

Recruitment

• Attract, engage, and secure the right talent to support business growth
• Coordinate and support recruitment activities across multiple Mars segments
• Manage contract administration, reporting, and pre-boarding for new Associates
• Contribute to Talent Acquisition initiatives to improve hiring and onboarding
• Support or lead recruitment projects and participate in process improvements

Talent Acquisition Coordinator

Brand Manager

• Develop and ensure the end to end execution of the marketing brand strategy and initiatives to fit consumer and customer needs
• Develop short- and long-term marketing strategies, product development, innovation and brand plans in the local market
• Strong and close collaboration with cross-functional One Demand team members to ensure the flawless execution of activation strategies, communication and promotional plans, pricing strategies, new product launches, and distribution priorities
• Accountable for brand’s P&L while delivering consistent brand profitable growth
• Monitor, analyze, and evaluate domestic market trends, customer behavior, and competitor activity to identify market opportunities

Strategic Account Representative

Strategic Account Representative

Digital Capabilities Manager

CRM, CDP, Content Specialist

Responsable National des Affaires Scientifiques

Global Food Technology Implementation Specialist

Commercial Regional Sourcing Manager – Facilities & General Services

Senior Marketing Manager – M&M'S

Industrial Engineering & Continuous Improvement Manager

Customer Development Assistant Manager

Global IT Business Partner

Senior Data Scientist

Shelter Account Manager

Talent Acquisition Coordinator

Senior Brand Manager