Mars

Sales Operations Manager

Mars

full-time

Posted on:

Origin:  • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

About the role

  • Develop the framework and act as Centre of Excellence for Sales cluster execution teams to ensure effective Sales call plans, Sales routes, processes and managed systems
  • Ensure Sales systems are fit for purpose, maximise ROI, run effectively and provide user-friendly applications for daily business
  • Act as Subject Matter Expert and key point of contact for the business regarding Sales systems and processes
  • Partner with the regional Sales Effectiveness Manager, Mars IS and external 3rd parties for system development and implementation
  • Be a key user for Salesforce CRM (or other sales CRM systems)
  • Lead adoption of new tech solutions to drive efficiency through automation and AI and oversee implementation from pilot to hypercare
  • Provide inputs for call plan improvement and track sales effectiveness (ROI)
  • Support optimal route and coverage and maximise sales team effectiveness through standardised frameworks

Requirements

  • Previous experience in a Field related role
  • Experience in execution and proven record of driving performance through monitoring and measuring work
  • Good understanding of tech tools
  • Business / Economics / Sales education or experience
  • Excellent English skills
  • One extra European language is a plus
  • Experience as a key user of Salesforce CRM or other sales CRM systems
  • Ability to lead adoption of new tech solutions, automation and AI and oversee implementations
  • Experience partnering with regional Sales Effectiveness, IT (Mars IS) or external 3rd parties