Marriott Vacations Worldwide

Confirmations Representative, Call Center

Marriott Vacations Worldwide

full-time

Posted on:

Location Type: Remote

Location: Remote • Florida • 🇺🇸 United States

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Salary

💰 $15 per hour

Job Level

Mid-LevelSenior

About the role

  • Communicates via telephone calls (Outbound and potential inbound calls) with potential owners to reserve dates for preview package sales/tours, including explaining the opportunities available and answering questions
  • Explain details and requirements related to attending a sales presentation to potential owners and verify that individuals meet eligibility requirements
  • Encourage guests or callers to purchase or schedule preview package sales/tours
  • Answer guest questions about property facilities/services
  • Interact with colleagues and guests professionally and promptly
  • Contribute to team goals
  • Maintain confidentiality of proprietary materials and information
  • Always follow company policies and safety procedures

Requirements

  • Available to work various shifts, holidays, and both weekend days
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time
  • Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance
  • Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension
  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements
Benefits
  • Competitive Pay
  • Medical/Dental/Vision/401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
computer systems navigationreading comprehensionwriting skills
Soft skills
communicationcustomer serviceteam collaborationprofessionalismconfidentiality
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