Bilingual Patient Success Associate – Call Center, Part-Time, English/Spanish
Luna Physical Therapy
RN – Atrium Call Center, Weekend, PT 9a-9p
Advocate Aurora Health
part-time
Posted on:
Location Type: Remote
Location: Remote • North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $35 - $52 per hour
Job Level
Mid-LevelSenior
About the role
- Engages in unit councils, professional governance, and quality initiatives to improve care processes
- Utilizes the nursing process to assess, plan, implement, and evaluate care
- Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team
- Upholds and promotes a culture of safety
- Administer medications, treatments, and therapies safely according to clinical protocols
- Maintains accurate, timely EHR documentation
- Must be able to demonstrate knowledge and skills necessary to provide age-appropriate care
Requirements
- 5 years of RN experience and BSN preferred
- Basic Life Support (BLS) certification required
- Graduate of a Board of Nursing approved nursing education program
- Strong clinical judgment and critical thinking
- Time management, prioritization and problem-solving skills
- Ability to work in a fast-paced, dynamic environment
- Proficiency in operating computer functions (e.g., E-mail, electronic records, digital platforms etc.)
- Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess and interpret patient needs
Benefits
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
nursing processpatient assessmentcare planningmedication administrationEHR documentationclinical protocolsage-appropriate carecritical thinkingclinical judgmentproblem-solving
Soft skills
time managementprioritizationcollaborationadaptabilitycommunicationleadershiporganizational skillsinterpersonal skillsdynamic environment adaptabilitysafety culture promotion
Certifications
Basic Life Support (BLS)BSN
