Marqeta

Full-stack Engineer

• Own the technical roadmap and author system designs that enable scalable, secure, and operationally efficient card issuing and payment processing products for our customers.
• Spend significant time in the codebase – writing, reviewing, and optimizing code across the issuing and processing stack.
• Identify and drive high-impact technical initiatives that improve the performance, reliability, and cost-efficiency of our core processing engines.
• Collaborate with Product Managers to analyze requirements and provide technical recommendations across onboarding, issuing, digital wallets, authorization &amp; clearing, transaction controls, and ledger.
• Mentor and guide technical leads, influence stakeholders, and establish success metrics to drive organization-wide technical excellence.
• Apply and evangelize modern best practices in your software designs and implementations to increase the platform's resiliency and scalability.

Principal Software Engineer

Production Engineer

• Become a Marqeta product expert
• Provide high-quality support, and take ownership in responding to inquiries, issues and escalation inquiries through tickets, emails, and other channels
• Perform problem-solving, diagnosing, root cause analysis, and generate corrective action plans for issues
• Work cross-functionally to resolve issues and provide customer care
• Provide on-call support for rotations and escalations
• Assist in monitoring production transaction volume, functionality, capacity, and performance
• Be proactive in monitoring, optimizing issuer resolution, and implementing corrective action planning
• Interact with Product, Engineering, and Technical Operational teams to provide feedback on production support related issues and improvements
• Document process, product, and industry learnings relentlessly to identify pain points and trends to help the team and organization grow and improve

Production Support Engineer II

Recruitment

• Define, develop, and drive the multi-year, enterprise-wide talent acquisition strategy, ensuring alignment with Marqeta's overall business objectives, global expansion, and market positioning.
• Hire, coach, and lead a high-performing, global team of recruiting leaders and individual contributors, fostering a culture of operational excellence, innovation, and scalability across all recruiting processes.
• Communicate a compelling, long-term vision and sense of purpose for the Talent Acquisition function. Influence executive stakeholders on critical talent decisions, leveraging data and strategic insight.
• Shape and activate Marqeta's talent brand to win top talent. Partner across teams to define our unique value proposition, then bring it to life through digital presence, content, candidate experience, and employee advocacy. Establish metrics that prove we're attracting the right people and gaining competitive advantage in key talent markets.
• Own the strategy and architecture for recruiting systems to maximize efficiency, data integrity, and strategic reporting. Create executive-level reporting that provides predictive insights and measures the business impact of talent acquisition efforts.
• Partner directly with the Executive Leadership Team and department heads to forecast and manage complex, multi-year headcount plans and capacity planning across all business functions.
• Develop and maintain a deep, executive-level understanding of the competitive talent landscape, emerging industry trends, and the global market to position Marqeta as an employer of choice.
• Lead and participate in strategic, cross-functional initiatives and projects that support the company's long-term corporate strategies and business objectives.

Senior Director, Talent Acquisition

Account Manager

• Build, foster, and maintain strong relationships with network partners to ensure mutually beneficial partnerships.
• Maximize growth opportunities with each network partner by identifying and executing on new business opportunities.
• Lead the negotiation and management of contracts, ensuring favorable terms for the company, minimizing risk, and ensuring contractual obligations are met.
• Design and implement a comprehensive strategy to build and manage a diverse portfolio of network partnerships.
• Drive the company’s financial success through careful management of partnership terms, incentives, and compensation structures.
• Partner with internal teams, including sales, product, legal, and marketing, to ensure effective execution of partnership initiatives.
• Establish and track key performance indicators (KPIs) to monitor the success of network partnerships.
• Stay informed of industry trends, emerging technologies, and competitor activities that could impact the network partnership landscape.

Senior Director, Network Partnerships

Security Engineer

• Assist with security design reviews and threat modeling under the guidance of senior engineers
• Help build and maintain automated security testing tools integrated into CI/CD pipelines
• Support the creation of security education and training materials for engineering teams
• Research and document secure architecture patterns and best practices
• Assist in proof of concept evaluations for application security solutions
• Contribute to the day-to-day operations of the Product Security Team

Intern – Product Security Engineering

Platform Engineer

• Lead, mentor, and grow a team of infrastructure software engineers focused on Kubernetes platform engineering
• Build a culture of innovation, operational excellence, and customer-focused platform development
• Recruit top talent and develop career growth paths for team members
• Foster collaboration with application development teams, SRE, security, and other infrastructure teams
• Drive technical decision-making while empowering engineers to own their solutions
• Define and execute the technical roadmap for Marqeta's Kubernetes compute platform
• Drive continuous platform modernization to support evolving business needs and scale requirements
• Champion platform-as-a-product mindset, treating internal engineering teams as customers
• Evaluate and integrate emerging technologies and AWS services to improve platform capabilities
• Lead architectural decisions for container orchestration, service mesh, observability, and developer tooling
• Develop and implement strategies to optimize Kubernetes infrastructure costs without compromising performance or reliability
• Monitor and analyze compute resource utilization, identifying opportunities for right-sizing and efficiency gains
• Implement FinOps practices including chargeback/showback models, budget alerting, and cost allocation
• Drive adoption of cost-effective AWS services and spot instances where appropriate
• Partner with engineering teams to optimize application resource requests and limits
• Ensure ultra-high availability of the production Kubernetes platform supporting payment processing workloads
• Establish SLOs/SLIs for platform reliability and performance
• Lead incident response for platform-level issues and drive continuous improvement through blameless postmortems
• Implement comprehensive monitoring, alerting, and observability solutions
• Balance innovation with stability through disciplined change management and deployment practices
• Design and implement CI/CD pipelines and deployment automation for platform infrastructure
• Apply software development best practices to infrastructure code (testing, code review, version control)
• Drive infrastructure-as-code initiatives using Terraform and other automation tools
• Collaborate with security teams to embed security into the platform and SDLC
• Enable developer productivity through self-service capabilities and golden paths

Senior Manager, Platform Engineering

• Prepare quarterly and annual worldwide income tax provisions (US + local foreign) and disclosures in accordance with US GAAP, including SFAS 109 (ASC 740) and FIN 48 (ASC 740-10)
• Manage the monthly and quarterly close process, including preparing transfer pricing calculations for all the foreign subsidiaries, preparing tax journal entries and tax account reconciliations
• Maintain and assist documentation of worldwide income tax provisions in complying with SOX 404 requirements
• Research complex tax issues, monitor tax legislation and accounting standard update, and assist with the relevant tax impact analysis
• Coordinate and prepare income tax returns with outside tax providers and review federal and international tax forms and state tax returns
• Work with outside service providers to prepare annual US R&D credit. Manage income tax audits and respond to all tax notices and IDR requests
• Identify and implement improvements in systems, tools and process to drive accuracy and efficiency
• Assist with special projects such as the TP strategy, M&A transactions, and Restructuring

Senior Tax Manager

Product Manager

• Shape the strategic direction of Marqeta’s core platform and production support experience, directly influencing how $300B+ in annual TPV flows through our systems.
• Champion a product vision that unlocks platform scalability, operational excellence, and long-term customer trust across our ecosystem.
• Architecting 'Operating Models' for medium-scale engineering organizations.
• Enable the company to move faster and with confidence by building resilient systems, intuitive tooling, and clear operating models across product and support.
• Drive alignment between customer needs, operational realities, and long-term product investments—ensuring Marqeta is positioned to lead in a dynamic payments landscape.
• Deliver measurable improvements to customer satisfaction and retention by embedding support insights directly into product planning and prioritization.
• Ensure Marqeta stays ahead of regulatory, network, and market shifts by turning external signals into internal advantage through strategic product bets.
• Be a critical voice in connecting platform capabilities with customer outcomes—ensuring every roadmap decision delivers impact at scale.
• Grow and mentor a senior product organization that excels at cross-functional leadership, systemic thinking, and operational rigor.
• Create an executive-friendly view of production health, product performance, and platform risk—turning complexity into clarity for decision-makers.

Director, Product Management – Next Gen Platform

Manager

• Performance Fanatic: You don’t sit around and wait for things to happen. You strategize, plan, and monitor a path to operational success based on the right data.
• BPO Vendor Management: Manage the operational success of multiple programs across multiple products through building and maintaining effective relationships with operational BPO site leadership
• Performance Analysis & Reporting: Monitor and analyze contact center data (KPIs, metrics) to identify trends and areas for improvement.
• Process Optimization: Identify gaps, develop and implement sustainable and scalable solutions to enhance operational efficiency, workflows, and customer satisfaction.
• Quality Assurance & Compliance: Define what great looks like and collaborate with QA and Complaints teams to ensure adherence to quality standards and compliance requirements.
• Technology Implementation: Utilize and drive enhancements through new tooling and AI solutions across our telephony, IVR and CRM system to improve agent efficiency and effectiveness
• Leadership & Coaching: Motivate staff, provide coaching, and influence positive outcomes to cultivate a high-performing culture.
• Escalation Management: Resolve complex customer issues during moments of truth.
• Cardholder Experience Optimization: Foster strong relationships with key Program stakeholders to collaborate on enhancing cardholder experience through sharing expertise, CSAT/QA results and data drive operational efficiencies
• Change Management: Central role to new program launches and existing program refreshes
• Marqeta Culture Carrier: Champion culture cross-functionally through actively embodying Marqeta values, enhancing engagement, and facilitating culture-building activities

Manager, Service Delivery – Partner Performance

Product Security Engineering Intern

General Counsel

• Be a core member of Marqeta’s in-house team of attorneys and support the negotiation of agreements with Marqeta’s vendors
• Work closely with cross-functional Marqeta internal sales, partnership, product, and operational colleagues to support customer and partnership agreements
• Support Marqeta’s expansion by partnering with cross-functional teams in sales, product, compliance, finance to help sell Marqeta’s products and services
• Work collaboratively across the Legal, Regulatory and Compliance team on cross-functional priorities and initiatives
• Collaborate on the development of agreement templates and playbooks for the Commercial Legal Team to drive scale, cross-functional efficiencies, and offer creative solutions where appropriate
• Provide practical legal advice to the business and develop strong working relationships across the Company with cross-functional peers and other business stakeholders

Counsel, Commercial – Vendor Management

People Operations

• Partner with Marqeta’s Chief Product Officer and people leaders to enhance leadership capabilities and the overall Marqetan experience
• Provide leadership coaching, drive change management initiatives, and ensure the successful adoption of various programs
• Contribute to the development of Product and Technology organizations
• Coach senior executives and leaders on talent strategy, organizational design, and employee experience
• Execute initiatives such as performance management, career planning, and engagement surveys
• Enable off-sites and talent discussions to drive clarity, collaboration, engagement, and alignment across the organization

Senior People Business Partner, Product and Technology

• You'll help shape a compelling product vision and roadmap for the tokenization platform, driving alignment and seeking consensus among leadership, engineering, and cross-functional partners
• Directly engage with Visa, Mastercard, Apple, and Google on compliance mandates, protocol migrations, and strategic partnership initiatives - serving as Marqeta's primary product voice for tokenization
• Collaborate across engineering, operations, and international teams to manage complex, multi-month initiatives such as network migrations and regional compliance rollouts
• Translate network and wallet requirements into clear engineering specifications, writing high-quality PRDs with crisp acceptance criteria that maintain engineering velocity
• Deliver customer value iteratively, launching new capabilities end-to-end — from ideation through rollout — driving measurable gains in token provisioning and transaction processing volume
• Identify and flag customer-impacting gaps in the platform, surfacing issues to leadership early with clear status updates and action plans
• Own the product narrative for tokenization across GTM, Product Support, Customer Success, and onboarding - ensuring cross-functional teams have the product knowledge, documentation, and strategic context they need to move fast and represent the platform accurately to customers
• Collaborate with go-to-market partners to develop product collateral, presentations, and enablement tools that bring tokenization capabilities to customers and prospects
• Stay current with payment industry trends, competitive landscape, and growth opportunities to proactively shape the platform's direction

Senior Product Manager, Tokenization

Engineering Manager

• Own the end-to-end issuer dispute lifecycle, ensuring timely, accurate, and compliant resolution of cardholder disputes.
• Drive AI-first automation, reducing manual handling and increasing efficiency across dispute classification, evidence management, and prioritization.
• Lead and mentor a high-performing team, improving engineering velocity and system reliability through intelligent workflows and automation.
• Act as the technical and business-facing leader in customer and network escalations, translating real-world issues into system improvements.
• Partner cross-functionally with Risk, Compliance, Product, Operations, and Legal to shape platform roadmap and dispute strategies.

Senior Manager, Software Engineering – Risk, Fraud and Disputes

• You’ll help shape a compelling product vision and roadmap for commercial solutions, driving alignment and seeking consensus among leadership, peers, and teams
• Directly engage in major projects, issues, and initiatives with product and engineering teams to determine approach, assess capacity, and brainstorm solutions
• Collaborate across customer-facing and technical teams to collect inputs for prioritization of features, including value, effort, usability, and priority
• Translate operational and technical requirements into business outcomes, focusing on customer and business value and defining metrics to quantify success
• Deliver customer value iteratively, managing products through various launch phases and follow-on releases
• Act as technical advisor to educate and evangelize features with customers via meetings, presentations, and other forums
• Collaborate with go-to-market partners to develop product collateral, presentations, trainings, and other tools to bring products to customers and prospects