Senior Manager, Consulting
Bullhorn
Senior Manager, Transformation
Marqeta
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $143,700 - $211,300 per year
Job Level
Senior
About the role
- Lead complex automation and AI initiatives that enhance operational performance and reduce manual intervention
- Manage the transitions of multiple operational processes to streamlined automated systems that leverage AI
- Champion the adoption of automation and AI technologies across operational processes
- Identify opportunities to eliminate inefficiencies, redundancies, and unnecessary manual steps
- Lead efforts to implement new technologies and platforms that improve operational efficiency and quality
- Leverage Marqeta's expanding AI capabilities to develop innovative solutions for operational challenges
- Partner with key stakeholders to design technical solutions that enable scalable growth
- Establish metrics and KPIs to measure program effectiveness and communicate outcomes to executive leadership
- Create and standardize program documentation, reporting templates, and decision-making frameworks
- Develop change management strategies that address cultural, process, and organizational impacts
- Implement structured frameworks that proactively identify timelines and dependencies
- Guide teams through transformational change with effective change management methodologies
Requirements
- Bachelor's degree in Business, Engineering, Operations, or related field
- 8+ years of experience in program/project management, business transformation, or operations excellence
- 5+ years of experience leading cross-functional strategic initiatives in complex organizations
- Strong experience in automating manual processes and deploying AI technologies
- Proven project management experience using agile methodologies
- Lean Six Sigma Green Belt certification
- Experience working with global teams across multiple time zones and cultural contexts
- Demonstrated track record working with vendors to improve operations
- Expertise in program governance frameworks, change management methodologies, and process improvement techniques
- History of successfully delivering high-impact, large-scale transformation programs with measurable outcomes
- Experience managing and influencing stakeholders across multiple organizational levels, including executive leadership
- Ability to thrive in a high-growth environment and manage through ambiguity
Benefits
- Multiple health insurance options
- Flexible time off – take what you need
- Retirement savings program with company contribution and after tax contributions
- Equity in a publicly-traded company and an Employee Stock Purchase Program
- Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
- Free therapy sessions, financial and professional coaching, and legal advice
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
automationAI technologiesprogram/project managementbusiness transformationoperations excellenceagile methodologiesLean Six Sigma Green Beltprocess improvementprogram governance frameworkschange management methodologies
Soft skills
leadershipstakeholder managementcommunicationchange managementorganizational impact assessmentcross-functional collaborationstrategic thinkingproblem-solvingcultural awarenessadaptability
Certifications
Lean Six Sigma Green Belt
