Identify inefficiencies in revenue-generating processes and implement improvements to enhance operational efficiency and effectiveness (Process Optimization).
Foster collaboration and alignment between sales, marketing, and finance teams to ensure coordinated efforts toward revenue goals (Cross-Functional Alignment).
Analyze sales data, customer insights, and market trends to provide actionable recommendations and prepare comprehensive reports for stakeholders (Data Analysis and Reporting).
Develop and implement sales enablement programs, including training, tools, and resources to empower the sales team (Sales Enablement).
Work closely with sales leadership to develop accurate revenue forecasts and strategic plans to achieve revenue targets (Forecasting and Planning).
Oversee the implementation and management of CRM systems and sales automation tools to support operational efficiency (Technology Management).
Establish KPIs and metrics to track and measure revenue performance, providing insights for continuous improvement (Performance Measurement).
Collaborate with senior leadership to develop and execute revenue growth strategies, including pricing optimization, market expansion, and customer segmentation (Revenue Growth Strategies).
Identify opportunities to improve the customer experience throughout the revenue cycle, from lead generation to post-sale support (Customer Experience Optimization).
Ensure compliance with relevant regulations and industry standards related to revenue operations, minimizing risk and maintaining business integrity (Compliance and Risk Management).
Act as a trusted partner to global and regional sales leaders and report to the CRO while closely supporting and aligning to the CFO and Finance team.
Requirements
3+ years of Sales Operations or Revenue Operations experience
Deep understanding of SaaS business models, including subscription metrics (ARR, churn, ....), preferably experience in a SaaS company during periods of rapid growth
Excellent Analytical skills – experience in data modeling and dashboarding
Excellent understanding of standard business practices related to Sales Operations processes (sales cycle, sales processes, forecasting and pipeline management, renewals, reporting and analysis, and territory management)
Good knowledge of CRM (Hubspot, Salesforce, etc…) and other sales and marketing automation tools
Say it, own it, deliver it! track record of getting things done and creating impact
Discipline, structured, detail-oriented, customer-centric approach; fast learner; ability to work independently; strong sense of ownership
Experience working in Sales or Sales Leadership is a plus
Benefits
Inspiring Team Culture: Enjoy regular team events, modern downtown Chicago offices, and a dynamic work environment that fosters innovation and collaboration.
Flexible Working Hours: Enjoy the freedom to design your workday with flexible hours and a hybrid work option, allowing you to balance time between home and our vibrant downtown Chicago office.
Generous Paid Time Off: 25 paid vacation days each year.
Sick Leave: 5 day of sick time per year.
Transit Benefits: Simplify your commute with our Transit Benefits Program, which provides subsidies for public transportation.
Divvy Annual Subscription: Enjoy a free Divvy bike share subscription.
Comprehensive Benefits Package: Premium medical plans, including dental, vision, and life insurance.
Financial Support: 5% 401(k) match and an annual Learning and Development budget.
Supportive Parental Leave: 3 months of paid parental leave.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Process OptimizationData AnalysisSales EnablementForecastingPerformance MeasurementRevenue Growth StrategiesCustomer Experience OptimizationSaaS Business ModelsData ModelingDashboarding