Mark43

Sales Operations Manager

• Equip sellers with the tools, knowledge, and strategic guidance they need to consistently perform at a high level
• Influence the efficiency and impact of go-to-market efforts to bring mission-critical technology to public safety agencies
• Design and roll out onboarding curriculum for Account Executives and Account Managers
• Partner with Marketing and Product Marketing to refresh sales playbooks and ensure alignment on messaging, value propositions, and competitive positioning
• Interview customers to determine improvements to the buying process and work with cross-functional teams to address issues
• Lead training sessions on objection handling and other sales techniques using real-world scenarios
• Audit usage of sales enablement tools and propose new workflows to improve content discoverability and efficiency
• Review operational metrics with Sales leadership and propose data-driven enablement initiatives to support problem areas across the sales cycle

Senior Sales Enablement Manager

Technical Product Manager

• Drive success in customer data migrations, external system interfaces, and strategic technology partnerships to help Mark43 scale
• Collaborate with Engineering to scope and prioritize improvements to migration tooling
• Partner with Customer Success and Implementation teams to ensure high-confidence rollouts for complex multi-agency deployments
• Define product requirements for enhancements to the API integration framework to support strategic partners
• Participate in deep-dives with engineering leadership to evaluate scaling strategies for key interface components
• Manage cross-functional alignment around phased launch plans for internal implementation support products

Lead Technical Product Manager

Product Marketing

• Partner with Mark43’s product teams to define and articulate the roadmap based on customer and business outcomes.
• Develop the messaging and positioning that differentiates Mark43’s CAD product in the market
• Own the go-to-market strategy for Mark43’s CAD product and cross-product use cases and drive the execution of launch plans
• Contribute to the product development process through a deep understanding of what the customer values, and aligning on product stories with the product team prior to development
• Create and maintain a library of sales tools and content to communicate product value propositions to customers and prospects, enable internal and external teams, and drive user adoption
• Track competitive and market intelligence, distill and share insights across the broader organization, and enable the field teams to win competitive battles
• Work cross-functionally to ensure all relevant teams across the organization are kept informed of go-to-market activity

Senior Product Marketing Manager

Program Manager

• Develop tools, processes, and approaches to manage a portfolio of public safety software deployments.
• Coordinate internal teams, customer stakeholders, and third-party resources to drive implementation success.
• Work cross-functionally to ensure each team delivers on project-specific responsibilities.
• Manage scope, schedule, and financials to ensure deployments stay on track and within budget.
• Build and maintain project plans, schedules, and documentation to monitor deliverables, track risks, and report progress.
• Establish and execute mitigation plans to proactively address potential challenges.
• Contribute to the standardization of PM tools and processes for use across multiple deployments.
• Collaborate closely with agency leadership and internal stakeholders to align priorities and resolve issues.
• This role blends technical execution with relationship management.

Senior Sales Enablement Manager

Lead Technical Product Manager

Senior Product Marketing Manager

Project/Program Manager