About the role Manage and mentor a growing team of product designers at multiple levels Coach designers in craft, confidence, and impact through thoughtful feedback Create an environment where designers feel supported, challenged, and empowered Guide the team in designing AI-forward tools and workflows that turn intelligence into intuitive, action-driven experiences for operators Jump into strategic projects to shape early thinking, clarify direction, and guide execution Bring our design vision to life by ensuring it’s reflected in every experience we ship Collaborate on hiring, onboarding, and evolving team practices as we scale Help refine our design principles, feedback culture, and ways of working Partner with product, marketing, engineering, and data to align vision and push high-priority work forward Advocate for user-centered thinking, bring structure to ambiguity, and ensure the team is focused on solving the right problems Help designers navigate cross-functional complexity and connect user value to business impact Requirements 8+ years of total design experience; 2+ years managing product designers Proven ability to coach, develop, and grow designers at different levels A track record of shipping thoughtful, user-centered features and helping others bring clarity to complexity Strong communication skills—you set direction clearly and bring cross-functional teams along A point of view on how emerging technologies can support real-world workflows Experience collaborating across departments to shape and ship great work A practical, collaborative leadership style that’s supportive, grounded, and willing to jump into the work when needed Nice to Haves: Experience growing or scaling a design team in a startup or growth-stage environment Nice to Haves: Familiarity with design systems, growth design, or AI-informed workflows Nice to Haves: Experience at a venture-based startup or growth-stage company Nice to Haves: Experience working in or around restaurants or hospitality (with a love of great food) Unlimited Paid Time Off (and we mean it, we encourage your healthy work life balance!) Medical, Dental, Vision, and Short/Long-Term Disability Insurance (preventative care for the win) Health Savings Account with employer match (dependent upon your medical plan selection) Commuter benefits with employer contribution (excluding limos and helos - for now) Generous Life Insurance Plan Company-Paid Holidays 401(k) and matching Stock Options to buy into everything we are doing to support this industry 12-week fully Paid Parental Leave Lunch catered twice a week at our HQ in Arlington (we exclusively cater from our clients, too!) A wellness program that sponsors healthy activities such as step challenges and provides discounts to gyms and fitness classes Recognition on Glassdoor and awards from the Washington Post Copy ATS Keywords Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills product design user-centered design design systems AI-informed workflows growth design strategic project management design principles feedback culture cross-functional collaboration complex problem solving
Soft skills coaching mentoring communication collaborative leadership supportive leadership clarity in direction navigating complexity empowerment challenging building team culture