Margie and Bill Klesse College of Engineering and Integrated Design at UTSA

Senior Professional Billing Analyst, Epic

Margie and Bill Klesse College of Engineering and Integrated Design at UTSA

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Senior

About the role

  • Under little or no supervision, responsible for ambulatory application(s)/module(s) of Epic.
  • Collaborate with and provide expert-level support to counterparts from other applications to meet development and implementation objectives for assigned Epic applications.
  • Serve as project lead for key initiatives, including performing project management duties, as assigned.
  • Develop, document, and adhere to internal procedures used in conjunction with related applications and systems.
  • Interact professionally with leadership, faculty, staff, and vendors.
  • Workflow: Work with requestors and users to understand and document current workflow and propose optimized future workflows for planned application changes.
  • Design and Build: Present recommended system enhancement opportunities and creative technical solutions; identify, propose, build, and demonstrate prototypes of application configuration options.
  • Perform ongoing maintenance and configuration updates to Epic applications.
  • Test: Create test scripts, timelines, and plans; perform testing of clinical information system configuration and processes; coordinate and participate in requestor and user testing.
  • Support: Provide tier-two support to end-users both remotely and in-person; monitor, investigate, troubleshoot, and resolve incoming tickets; liaise between users and vendors; coordinate system fixes and deployment of application changes with training and operations.
  • Perform all other duties as assigned.

Requirements

  • Proven ability to work independently and successfully execute multiple assignments simultaneously in a complex environment
  • Advanced critical and analytical thinking proficiencies.
  • Excellent verbal/written communication and follow-up skills.
  • Demonstrated advanced troubleshooting competencies.
  • Excellent organizational and project management skills.
  • A minimum of five (5) years of directly related Epic experience including in-depth knowledge of software development/build lifecycles.
  • StudyLevel: Bachelors Level Degree