Marathon Health

Support Specialist

Marathon Health

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $50,000 - $65,000 per year

Job Level

JuniorMid-Level

About the role

  • Serves as a functional team representative and subject matter expert from the central operations team
  • Manage detailed clinical aspects of health center operations to ensure successful launch of new Marathon Health centers and support existing centers
  • Partner with internal teammates and external vendors to maintain continuous operations and quality
  • Oversee and approve supply and equipment ordering for new health center implementations and subset of existing health centers
  • Evaluate and reconcile budgeted spend vs actual based on facility size, staffing model and ongoing expenses
  • Set up accounts with external lab vendors, investigate pricing discrepancies, and resolve issues
  • Set up dispensing accounts, investigate inventory discrepancies, and resolve issues
  • Track medical equipment assets and maintain/update licenses and permits (CLIA, Dispensing, Biomedical Waste, Pharmacy, Radiology, Physical Therapy)
  • Provide dispensing sites with medication transaction history reports for state audits
  • Subject Matter Expert on operations software applications and present process improvement solutions
  • Collaborate with other departments to communicate operational changes

Requirements

  • Associate’s degree in business management and 2+ years in office administration including inventory and supply ordering, asset tracking, tracking and reconciling expenses, investigating discrepancies, and working with vendor contracts or equivalent combination of education and experience
  • Experience with safety and knowledge of OSHA laws and regulations
  • A medical background and/or training, preferably as a LNA, MA, or LPN
  • Familiar with healthcare operations, medical terminology, and clinical supplies
  • Strong technical expertise using Salesforce, Stampli, Smartsheets, Microsoft Teams and Microsoft 365 including Word, Excel, Outlook, PowerPoint, etc.
  • Experience using an HRIS system such as Workday
  • Exceptional customer service skills and ability to promote teamwork and build effective relationships
  • Excellent time management skills and ability to multi-task, prioritize work and meet deadlines
  • Detail-oriented and ability to manage competing priorities
  • Flexibility to operate in a constantly evolving and fast paced environment
  • Proven record of working with stakeholders/clients, guests, and vendors
  • Strong written and oral communications skills
  • Excellent organizational skills and meticulous attention to detail
  • Ability to maintain confidential documents and communication, and use judgment and discretion
  • High level of critical thinking, and creative and effective problem-solving skills