Mapbox

Implementation Specialist

• Define and champion the US TPM team's charter and responsibilities
• Recruit and develop high-performing TPMs
• Serve as the senior escalation point for complex customer launches
• Identify missing processes across the organization
• Align with Product and Engineering to translate feedback into actionable insights
• Lead executive-level discussions around delivery timelines and trade-offs

Senior Manager, Enterprise Customer Implementation

Director

• Define and drive the company-wide design vision, strategy, and standards.
• Lead and mentor a team of product designers, UX researchers, and design managers.
• Establish design principles that align with business goals and user needs.
• Elevate design quality and consistency across all customer touchpoints.
• Guide design for complex developer tools, APIs, and mapping platforms.
• Ensure exceptional user experiences across web, mobile, and embedded environments.
• Partner with Product and Engineering leadership on roadmap planning and execution.
• Build and scale design systems, frameworks, and workflows.
• Work closely with executive leadership to align design strategy with company vision.

Director of Design

Engineering Manager

• Provide strategic direction for the Maps engineering teams.
• Lead an organization of engineers, fostering innovation and collaboration.
• Oversee lifecycle of Maps APIs to meet requirements and standards.
• Collaborate with external engineering leaders for technical excellence.

Senior Engineering Manager, Maps

Program Manager

• Rapidly establish and implement a structure for effective team execution
• Serve as a primary, senior escalation point for high-stakes customer issues
• Establish and execute a clear communication loop for customer feedback
• Lead and model high-level technical negotiations
• Define and champion a clear team charter
• Build and institutionalize best practices for continual improvement
• Align with engineering and product leadership
• Foster a culture of ownership and accountability
• Build technical fluency
• Recruit, develop and manage a best-in-class team of TPMs
• Ensure customer feedback is communicated internally

Manager, Technical Program Management

Revenue Operations

• Own and evolve Mapbox’s deal governance and forecasting rigor as we scale
• Reduce exceptions by establishing clear commercial guardrails
• Increase deal velocity while protecting company economics
• Act as a strategic partner to Sales leadership on negotiation, pricing, and pipeline health
• Own forecast accuracy and inspection rigor across sales leadership. Establish consistent forecasting methodology, expectations, and accountability. Partner with Sales Managers, FP&A, and executives to surface risk early and drive corrective action. Track and analyze the overall sales pipeline funnel from lead to closed to identify improvement areas and design relevant programs to help sellers move deals faster.
• Own sales analytics, data hygiene, and pipeline analysis, primarily within SFDC.
• Own and evolve the deal desk as a strategic function that accelerates deal velocity while enforcing pricing, legal, and commercial guardrails. Partner closely with Sales, Finance, Legal, and Product to align on deal structures and reduce ad-hoc exceptions. Coach sales leaders and reps on negotiation strategy, tradeoffs, and deal positioning. Define success metrics for deal desk effectiveness (e.g., cycle time, exception rate, win rate).
• Provide strategic oversight of sales enablement by guiding the Enablement Program Manager as they work with product marketing, product management, and sales managers to develop materials and deliver training that enables our sales team to excel at “use case” selling.
• Oversee the preparation and administration of annual sales compensation plans, including quotas, territories and plan design/improvements.

Head of Revenue Operations

Full-stack Engineer

• Designing, developing and operating significant areas of our routing services
• Designing and implementing scalable services for our API and routing engine tiers
• Designing and improving services that power data consumption and storage of routing data
• Driving design, development, and testing of Mapbox tools
• Shaping internal tools and automations to improve engineering life
• Driving design and development of services quality metrics and analytics
• Running and designing experiments to evaluate quality, reliability, and capacity requirements of navigation products
• Participating in end-to-end feature implementation within navigation team; reviewing code and design documents, shepherding feature releases, and participating in on-call rotation
• Working with product owners, sales engineering, and management to drive future product direction

Software Development Engineer II, Logistics API

General Counsel

• Join a collaborative legal team
• Manage complex data in-licenses and commercial deals
• Draft and review sales agreements based on customer use cases
• Improve operational processes and contribute to scaling legal operations
• Provide creative solutions for high-stakes transactions

Associate General Counsel – Product, Commercial

Android Engineer

• Develop software for next-generation automotive navigation systems
• Understand automotive solutions and monitor KPIs
• Write clean, fast code for navigation systems
• Fine-tune navigation experience through profiling and debugging techniques
• Collaborate with technical counterparts at customers and partners
• Investigate and triage technical issues between Mapbox and partners
• Improve product performance, stability, and maintainability

Senior Software Engineer – Android, Automotive Integration

• Deliver complex, high-impact projects while providing technical expertise and mentorship to your team.
• Operate your team’s day-to-day and be hands-on in project management and sprint planning.
• Manage SRE responsibilities for on-call and related responsibilities.
• Empathize with internal and external customers delivering features that address their needs.
• Manage and develop the team through hiring, retaining, mentoring, and continually building the team’s capabilities.
• Drive company, product, and team objectives, carrying your team and relevant stakeholders along in the decision-making.
• Work with Product and Engineering teams to develop the long-term business strategy driving the team’s work.
• Establish, track, and iterate on operational metrics to ensure the team is delivering products that meet or exceed customer expectations.
• Determine best engineering practices and promote them within the team and across Mapbox.
• Foster a culture of collaboration, innovation, diversity, and data-driven decisions on the team.

Engineering Manager, HD Maps

Payroll

• Oversee the accounting close, accounts payable (payment requests, bank payments, etc.), accounts receivable (processing of customer invoices and uncollected balances), Tax, and Treasury
• Prepare payroll files for remittance to our external payroll provider
• Manage the organization's tax aﬀairs, including and not limited to residence tax, year-end tax adjustment, statutory report for Income/withholding tax, in coordination with the external tax ﬁrm for specialist advice
• Coordinate with the company’s financial institutions on treasury-related matters
• Manage contracts with contractors and vendors, and assist with requisitions and invoicing in our purchase order system
• Support non-standard customer contract workflows with legal and Deal Desk
• Ad hoc projects supporting various global finance team initiatives

Senior Accounting, Payroll Specialist

Technical Program Manager

• As a Technical Program Manager (TPM) you will ensure the success of strategic customer programs by leading time-bound, scope-defined technical engagements with our Premium Support customers.
• You will be a member of a skilled team of collaborative individuals whose goal is to manage technical programs, launches, and migrations across all our key customers and partners.
• The TPM will serve as the business liaison between our premier customers’ needs and all cross-functional teams within Mapbox, including our leadership, Product Management, Engineering, Sales/Renewals, Technical Support, and others.
• We are in the business of finding solutions for customer success using the Mapbox product suite. TPMs are part of the Customer Experience team, which is key in helping our strategic customers achieve their strategic objectives and obtain maximum value from their investment.

Technical Program Manager – Automotive

• Understand the minimum requirements for our automotive solutions, map those against the reference platforms, and monitor KPIs by collecting metrics from the automotive customers' development benches or cars.
• Write clean, fast code to integrate various data inputs required for our automotive navigation system product offerings, or provide custom-tailored solutions as needed.
• Fine-tune the automotive navigation experience through profiling and debugging techniques to extract the best experience from our customers' automotive platforms.
• Work with technical counterparts at customers and partners to discover requirements, provide implementation recommendations, and debug integrations.
• Collaborate with internal teams to ensure best practices for cross-platform API design and performance tuning for specific hardware and software combinations.
• Investigate and triage technical issues between Mapbox, customers, and Tier 1 partners.
• Develop the best ways to solve technical challenges within existing technological and business constraints.
• Improve the product’s performance, stability, maintainability, and simplicity.