Mapbox

Full-stack Engineer

• Actively onboard AWS resources to declarative gitops-based framework
• Maintain and troubleshoot legacy cloud infrastructure
• Architect and promote Kubernetes deployments
• Lead migration of deployment pipelines
• Configure and maintain observability platform
• Promote operational excellence by testing and monitoring systems

Software Development Engineer II, Cloud Platform

Recruitment

• Own and drive end-to-end sourcing and recruitment for all openings across APAC
• Act as the primary regional point of contact for external recruitment agencies and search vendors
• Design and execute a scalable, creative employer branding strategy
• Establish a robust internal referral culture across APAC
• Work closely with international talent teams and stakeholders across global time zones

Senior Recruiter, Talent Acquisition, Employer Branding

• Act as a talent consultant to the C-suite and senior leadership
• Lead end-to-end executive searches across all global functions
• Build and execute data-driven sourcing strategies
• Partner with Finance and Total Rewards to design and negotiate compensation packages
• Provide market mapping, competitive intelligence, and real-time pipeline health reports
• Standardize and optimize the executive hiring journey

Senior Executive Recruiter

Accounting Manager

• Lead the end-to-end revenue recognition process in compliance with ASC 606, ensuring accurate and timely reporting
• Oversee monthly, quarterly, and annual revenue accounting close activities, including revenue review, journal entries, accruals, variance analysis, and reconciliations, related to AR, revenue, and commissions
• Design and implement scalable processes and systems for order-to-cash workflows, ensuring compliance between technical policies and operational processes without introducing unnecessary complexity
• Partner with the Technical Revenue Team to review and interpret complex customer contracts to determine appropriate revenue treatment
• Prepare audit-ready documentation and support external audits
• Monitor internal controls related to revenue and improve where necessary
• Coordinate with FP&A for revenue forecasting and variance analysis

Revenue Accounting Manager

Cloud Engineer

• Actively onboard AWS resources to the declarative gitops-based framework utilizing Terraform and Terragrunt.
• Maintain and troubleshoot legacy cloud infrastructure in AWS that is deployed with Cloudformation/CDK and utilizes ECS, Lambda, EMR, etc.
• Architect and promote Kubernetes deployments for new services.
• Lead migration of deployment pipelines from ECS and Cloudformation to EKS and ArgoCD.
• Architect a centralized CI pipelines framework utilizing GitHub Actions and Runs-on.
• Broadly influence and lead the Mapbox Cloud Platform strategy around AWS architecture, open-source tools and frameworks.
• Configure and maintain a comprehensive observability platform, such as Datadog or Observe, to enable real-time monitoring, alerting, and analytics.
• Promote a culture of operational excellence by testing and monitoring our systems and code, and providing on-call support for the platform services.
• Document your work and decision-making processes, and lead presentations and discussions in a way that is easy for others to understand.
• Uphold a culture of collaboration, transparency, creativity, inclusion, and data-driven decisions.

Senior Cloud Platform Engineer

Operations

• Launch and manage global driver testing programs
• Hire, train and lead full-time Driver Operations team
• Manage customer demos of in-car software
• Partner with Product and Engineering teams on test plans
• Lead execution of testing programs and produce detailed outputs
• Define KPIs and analyze results for continuous improvement
• Create dashboards, benchmarks, and reports for stakeholders
• Manage a small fleet of vehicles internationally
• Travel approximately once per month to support global programs

Senior Manager, Driver Operations

Technical Program Manager

• Ensure the success of our most strategic customer programs by leading technical programs with our Premium Support customers.
• Be the primary interface between our key customers and our internal teams, advocating for mutual success by championing the needs of our customers with internal teams (including leadership, product management, engineering, sales, technical support), and representing Mapbox’ needs to our customers.
• Define success for our customer programs, including how we measure it, and how we get there.
• Work with product and engineering teams to translate and prioritize customer requirements and feedback into actionable insights and roadmap clarity.
• Set and uphold a high quality bar, working with technical support, product and engineering teams to ensure effective prioritization and resolution of quality issues, and to synthesize and address overarching quality concerns.
• Lead senior-level discussions - internally and externally - to ensure alignment on delivery timelines, trade-offs, scope, and business impact.
• Provide calm and decisive leadership during high-pressure situations with customers.
• Provide clear & concise reporting to program key stakeholders and track and manage and report on program risks, working with customers and internal teams to mitigate and/or and escalate for resolution.
• Lead or contribute to internal initiatives to improve internal processes across the TPM and Mapbox organizations.
• Develop a deep knowledge of Mapbox products and services in order to manage steer technical discussions and build trust with our customers.

Technical Program Manager, Enterprise

• Design and implement scalable services for our API and routing engine tiers, following best practices for deployment, resilience, and observability.
• Design and improve services that power the data consumption and storage of the routing data.
• Drive the design, development, and testing of Mapbox tools.
• Shape internal tools and automations to make the whole engineering life easier and fun.
• Drive design and development of services quality metrics and analytics.
• Run and design experiments to evaluate the quality, reliability, and capacity requirements of our user-facing navigation products.
• Participate in end-to-end feature implementation within the larger navigation team; review code and design documents, shepherd feature releases, and participate in an on-call rotation.
• Work with product owners, sales engineering, and management to drive future product direction.