Manulife

Change Enablement Manager

Manulife

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • 🇨🇦 Canada

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Salary

💰 CA$86,250 - CA$155,250 per year

Job Level

SeniorLead

About the role

  • Develop and implement a comprehensive internal change enablement strategy aligned with Canada Operations priorities
  • Translate sophisticated business strategies and programs into clear, inspiring narratives that resonate with diverse internal audiences
  • Support the planning, development, and deployment of communications that facilitate strategy execution and change management
  • Partner closely with the Canada COO to shape and deliver key messages, presentations, and change artifacts
  • Provide strategic counsel on change opportunities and risks
  • Lead the planning and execution of quarterly Canada Operations Townhalls, Director+ forums, and other internal events such as offsites
  • Collaborate with stakeholders to design engaging formats and experiences that foster connection and clarity
  • Build and maintain strong relationships with key business partners across the Segment to gather insights and share relevant information
  • Serve as a trusted liaison between Canada Operations and internal communications teams to ensure alignment and consistency

Requirements

  • 7+ years of experience in change enablement, corporate communications, or related fields
  • Proven ability to craft compelling narratives that include both quantitative and qualitative data while simplifying complex information
  • Experience across multiple communications disciplines (e.g., change enablement, strategic communication, transformation messaging, engagement, people and culture, brand, issues management, storytelling)
  • Proven ability to navigate complex stakeholder environments and work within a global matrix structure
  • Self-starter with a proactive approach, creative thinking, and openness to innovation
  • Strong organizational and project management skills, with the ability to manage multiple priorities and meet tight deadlines
  • Professionalism in handling confidential information
  • A collaborative team player who is flexible and willing to support broader team initiatives
Benefits
  • Health, dental, mental health, and vision insurance
  • Short- and long-term disability
  • Life and AD&D insurance coverage
  • Adoption/surrogacy and wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans including pension and share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Generous paid time off including holidays, vacation, personal, and sick days

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
change enablementcorporate communicationsstrategic communicationtransformation messagingengagementpeople and culturebrand managementissues managementstorytellingproject management
Soft skills
creative thinkingproactive approachorganizational skillsflexibilitycollaborationrelationship buildingnarrative craftingstakeholder navigationprofessionalismteam player
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