Manager

• Define and establish our global benefits philosophy, creating a strategic roadmap to effectively operationalize all program elements.
• Annually benchmark our benefits package against industry and tech market trends to ensure we remain competitive.
• Analyze program effectiveness, utilization, and costs to recommend strategic improvements.
• Provide strategic and operational leadership in the design, development, implementation, administration, and communication of our global benefit programs, including: medical, dental, vision, life, and disability insurance coverage, retirement & pension plans, and legislated leaves of absence and statutory provisions.
• Oversee the day-to-day administration of all employee benefits programs, including health (medical, dental, vision), retirement (401(k), RRSP), life insurance, disability, leave of absence, and wellness initiatives.
• Drive the annual global benefit renewal processes globally and recommend a go-forward approach taking into consideration feedback from internal stakeholders, market research, and cost analysis ensuring the company is getting the best return on investment.
• Lead the entire annual open enrollment process, from planning and system configuration to creating engaging communication campaigns and educating employees.
• Act as the primary contact for our benefits brokers, carriers, and third-party administrators.
• Lead renewal negotiations and manage vendor performance to ensure excellent service.
• Continuously improve the employee experience by simplifying benefits communication, FAQs, and self-service tools.
• Conduct regular audits to ensure compliance with local legislation.
• Proactively partner with key stakeholders in People, Finance, and Legal to ensure seamless data flow, accurate payroll deductions, and budget alignment.

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