Malwarebytes

Operations

• Data & process optimization: Strengthen Salesforce data integrity and pipeline hygiene, refine account/territory records, and standardize process and reporting definitions to establish a clear single source of truth backed by lightweight governance.
• Reporting modernization: Consolidate and standardize GTM dashboards into a streamlined, trusted reporting layer with consistent metric definitions aligned across GTM and Finance.
• Automation: Identify high-volume manual workflows (lead routing, quoting/approvals, comp calc, forecasting inputs, data entry) and automate them. Target measurable reduction in manual hours.
• Sales analytics for growth: Stand up a sales analytics capability that converts GTM data into decisions on where to invest, scale, and reallocate to drive predictable growth.
• Sales ops: Pipeline management, forecasting cadence, deal desk, quota/territory design and administration.
• Marketing ops: Funnel instrumentation, lead lifecycle, MQL→SQL handoff, attribution, martech stack ownership.
• Compensation: Plan design partnership with Finance, comp administration, dispute resolution, incentive modeling.
• Territories: Carving, capacity planning, account assignment logic and equity.
• Reporting & analytics: Board/investor metrics, GTM KPIs, win/loss and cohort analysis, ad hoc decision support.
• Systems ownership: Salesforce + integrated GTM stack roadmap, admin, and vendor management.

VP, Sales Operations

Account Manager

• Own and exceed a discrete new business ARR quota sourced through channel partners within a defined geographic territory
• Execute joint business development plans with partners to accelerate new customer acquisition.
• Maintain and accurately forecast new business pipeline and deal progression in Salesforce.
• Identify, recruit, and onboard high potential channel partners aligned to regional and segment growth goals
• Drive early stage engagement and enablement to ramp partner productivity
• Manage ongoing partner relationships to ensure consistent pipeline contribution and sales collaboration
• Enforce best practices around deal registration, partner-led opportunity qualification, and lifecycle management
• Collaborate with marketing, enablement, product, and support teams to execute regional campaigns and ensure partner success.

Senior Territory Channel Account Manager – Italy, Spain, Portugal

Creative Strategist

• Creative Strategy & Execution
• Lead creative development across static, dynamic, video, and emerging formats for performance marketing and brand awareness campaigns
• Develop a deep understanding of our product, our audience, and what makes a piece of creative land, not just look good
• Partner closely with internal teams (Brand, Creative, Product, etc.) and external agencies/vendors to brief, review, and iterate on assets. You hold the bar high at every stage
• Leverage AI tools to accelerate workflows — research, ideation, scripting, competitive analysis, data dashboards - while ensuring final output is crafted by real people.
• Be the creative thought partner people actually want in the room: opinionated, collaborative, and grounded in what the data says.
• Performance & Optimization
• Monitor creative performance, analyze results, and iterate quickly to optimize creative direction
• Build and maintain a testing calendar and creative playbook that scales. Ensure the team doesn't reinvent the wheel every month
• Own a reporting framework that clearly surfaces the good, bad, and what to do next
• Cross-Functional Collaboration
• Work with our ASO team to evaluate new creative, review store content, and build a steady pipeline of experiments across app store placements
• Partner with our Social and Content teams to cross-pollinate ideas. You'll test what works organically in paid, and vice versa
• Stay sharp on platform trends, algorithm shifts, and competitor activity so we're never lagging behind the industry

Creative Strategist, Consumer Growth Marketing

DevOps Engineer

• Own and evolve our AWS cloud infrastructure using Terraform
• Design, implement, and continuously improve CI/CD pipelines using GitHub Actions
• Champion infrastructure security: proactively identify and remediate cloud misconfigurations
• Own and improve SRE practices: define SLOs, build alerting and observability solutions
• Participate in on-call rotation and own production incidents end-to-end
• Maintain build and release environments for development teams
• Evaluate and adopt emerging DevOps technologies through structured proof-of-concept testing
• Keep documentation, runbooks, and architecture diagrams current and actionable
• Provide technical leadership, mentorship, and strategic guidance to the engineering team
• Interface with executive leadership to communicate platform strategy, risk, and investment tradeoffs

Principal DevOps Engineer

Marketing Operations

• Own the day-to-day administration, optimization, and integrity of our marketing automation platform, CRM, and the broader martech stack including ABM/intent platform, sales intelligence and data enrichment tools, conversational marketing/chat, direct mail and gifting platform, and marketing analytics tooling.
• Architect and continuously refine lead lifecycle, scoring, routing, and SLAs across Direct, Partner/MSP, and MSSP motions.
• Build, QA, and deploy email programs, nurtures, landing pages, forms, and campaign workflows.
• Partner with Revenue Operations to maintain a clean, enriched, and segmentable database.
• Build dashboards and reports in the CRM and BI/analytics tools that show the VP of Marketing and the broader leadership team what's working, what isn't, and where to invest next.
• Document workflows, train the marketing team on new tools and best practices, and reduce admin friction so demand gen, field, and partner marketers can move faster.
• Forecast, track, and reconcile marketing spend against pipeline outcomes in partnership with Finance and the Sr. Director of Growth Marketing.
• Evaluate new technologies, run vendor POCs, and lead implementations or migrations as the stack evolves to support ThreatDown's MSP-led and direct GTM motions.

VP, Sales Operations

Senior Territory Channel Account Manager – Italy, Spain, Portugal

Creative Strategist, Consumer Growth Marketing

Principal DevOps Engineer

Senior Manager, Marketing Operations