Malwarebytes

Product Manager

• Own and evolve pricing and packaging strategy across cybersecurity products, including tiering, bundling, and monetization models
• Partner with Product Managers across multiple products to shape portfolio-level pricing and packaging, offering guidance and recommendations while respecting product ownership
• Lead competitive analysis and competitive intelligence, translating market insights into actionable strategy and positioning
• Perform financial analysis to evaluate pricing decisions, packaging changes, and product investments, including margin, revenue, and ROI impact
• Partner with Finance on vendor pricing analysis and negotiations, ensuring commercial decisions align with business goals
• Collaborate with stakeholders across Sales, Marketing, Finance, and Leadership to set direction, align priorities, and drive consensus
• Define, track, and communicate business and product metrics such as ARR, NRR, adoption, attach rates, churn, and margin impact
• Develop business cases and data driven recommendations for product investments and strategic initiatives
• Influence roadmap prioritization by connecting customer needs, market opportunity, and financial outcomes
• Support go-to-market efforts through clear value narratives, competitive insights, and measurable success criteria
• Maintain a high bar for attention to detail, ensuring accuracy in pricing, packaging, metrics, and stakeholder communication

Senior Product Manager, Growth & Monetization

Marketing Operations

• Build and deploy campaigns and journeys using Iterable (experience with Responsys, Braze, Exact Target or similar tools welcome)
• Demonstrated advanced proficiency in leveraging AI tools and automation to design, execute, and optimize marketing campaigns.
• Work in lockstep with Customer Marketing and Product Marketing to plan and execute messaging strategies across email, in-app, and other channels.
• Collaborate with business stakeholders (e.g., Marketing, Product, Analytics) to gather and translate technical specifications into campaigns and automation requirements
• Work with data engineers to help design, implement, and maintain system integrations between Iterable and upstream systems (e.g., HighTouch, Snowflake, eCommerce platforms, data lakes).
• Develop and support data pipelines (batch and real-time) to ensure timely and accurate delivery of audience, events, and transactional data into Iterable
• Own and optimize API-based integrations using Iterable’s REST API and event/webhook framework.
• Implement robust data mapping and transformation logic to align source data structures with Iterable’s user profiles, custom events, and catalog data models.
• Create and manage workflow automation and trigger logic for event-based campaigns (e.g., abandon cart, lifecycle messaging).
• Collaborate with cross-functional teams (Marketing, Data Engineering, Analytics, DevOps) to ensure campaign readiness and data accuracy.

Senior Technical Marketing Operations Manager

Technical Customer Success

• Customer Journey Ownership
• Manage a portfolio of strategic accounts across onboarding, adoption, renewal, and expansion stages.
• Lead onboarding, enablement, and expansion efforts, including new use cases and product modules (e.g., MDR/XDR).
• Create and maintain Customer Success Plans with clear goals, milestones, and KPIs.
• Strategic Engagement & Relationship Management
• Build and nurture multithreaded relationships with technical teams and executive stakeholders.
• Host Security Reviews, QBRs, and strategic check-ins focused on security posture, ROI, and roadmap alignment.
• Act as the primary point of contact and trusted advisor throughout the customer lifecycle.
• Business Alignment & Value Realization
• Develop deep knowledge of each customer’s business model, challenges, and success criteria.
• Align platform capabilities with business goals to maximize ROI and drive strategic outcomes.
• Use usage data and business metrics to identify trends, anticipate needs, and propose optimizations.
• Expansion & Commercial Impact
• Identify upsell opportunities and value gaps through strategic conversations and platform insights.
• Partner with Sales on renewals, expansions, and cross-selling initiatives.
• Support expansion strategies with a customer-first approach.
• Customer Advocacy & Voice of the Customer
• Serve as the internal advocate for customers by channeling feedback to Product, Sales, and Marketing.
• Contribute to documentation, playbooks, and knowledge bases to scale customer success efforts.
• Cultivate customer advocates for testimonials, referrals, and case studies.

Customer Success Engineer

Technical Account Manager

• Gather partner requirements and collaborate with internal teams to deliver customized product solutions.
• Drive end-to-end project management for partner-related initiatives, ensuring milestones are met and expectations are exceeded.
• Provide technical guidance and expertise to partners, ensuring they fully understand and utilize our product offerings.
• Lead partner meetings, deliver progress updates, and maintain accountability for project success.
• Monitor partner satisfaction and identify opportunities for further collaboration or improvement.

• Own and drive the product roadmap for MSP-facing cybersecurity capabilities, aligning with partner growth, efficiency, and retention goals.
• Develop a deep understanding of MSP workflows, multi-tenant environments, service delivery models, and the operational realities of resource-constrained IT teams.
• Translate MSP needs into scalable platform features that reduce operational overhead, improve security outcomes, and support profitable managed services.
• Act as the translation layer between our core technology teams and the Cloud Platform teams, ensuring new protection capabilities are seamlessly exposed and managed in the console.
• Analyze platform usage metrics to identify friction points in the user experience, iterating quickly to improve adoption and retention.
• Collaborate closely with Product Marketing and Sales Engineering to ensure the value of our cloud management capabilities is clearly articulated in the market.

Product Manager, MSP

Senior Product Manager

Director

• Lead a high-performance organization across multiple squads
• Hire, mentor, and develop engineering managers and senior technical leaders
• Build a high-performing engineering culture with a focus on quality and execution
• Partner with Design and Product to deliver a modern, polished, and intuitive experience
• Drive development of kernel drivers, behavioral detection, and AI-driven threat analysis
• Establish engineering best practices, code quality standards, and testing strategies
• Communicate progress, risks, and technical decisions to senior leadership

Director, Software

• Set and own the cloud product strategy: Define and drive the long-term vision and roadmap for Malwarebytes’ consumer cloud applications, including Identity Theft Protection, Digital Footprint Scanner, Personal Data Remover, Browser Guard, and My Account, ensuring alignment with company strategy and customer needs.
• Lead and develop product leaders: Manage, mentor, and grow a team of product managers, fostering strong product thinking, clear ownership, and high execution standards.
• Drive cross-functional execution: Partner closely with Engineering, UX, Data, Growth, Marketing, Threat Intelligence, and Customer Support to deliver high-quality products, launches, and continuous improvements.
• Build a cohesive cloud platform: Guide the evolution of shared cloud capabilities such as identity services, account management, licensing, entitlements, integrations, APIs, and data platforms to enable scale, reliability, and faster innovation across products.
• Represent cloud strategy to leadership: Communicate vision, roadmap, progress, and outcomes clearly to executive stakeholders, and serve as a strong advocate for cloud product needs across the organization.

Senior Director, Product – Cloud

Marketing

• Campaign management to assist in developing and implementing marketing campaigns
• Content coordination for social media, websites, email newsletters, and other marketing materials.
• Performance analysis by tracking campaign performance, gathering data, and prepare reports to measure effectiveness.
• Cross-functional collaboration with design, creative and product teams to ensure brand consistency and support marketing goals
• Project Management: Support cross-functional projects and larger marketing initiatives through meeting coordination, project tracking, and timely follow-up with stakeholders.
• E-commerce Promotions & Link Management. Create, implement, and maintain e-commerce promotional assets and track links to support marketing campaigns, platforms and web.
• Procurement and legal coordination: Coordinate with procurement, legal, and finance to setup new vendors, process purchase requisitions, and legal documents.
• Acquisition Calendar Management: Maintain and update the marketing and acquisition calendar to track key campaigns, initiatives, deliverables, and milestones.
• Analytics & Reporting: Conduct manual performance tracking and data analysis to provide insights that inform campaign optimization and business decisions.

Marketing Coordinator

Solutions Engineer

• Pre-Sales Support: Collaborate with channel sales managers to support partner-led sales engagements, including discovery calls, solution design, demos, and technical validation.
• Partner Enablement: Train and certify partners on our endpoint security solutions. Develop and deliver workshops, webinars, and custom enablement sessions.
• Technical Evangelism: Represent the company’s endpoint security technology at partner events, industry conferences, and webinars. Act as a technical expert and advocate for our solutions.
• Solution Architecture: Assist partners in architecting and deploying our endpoint security products in complex customer environments, ensuring alignment with security and compliance requirements.
• Proof-of-Concept (PoC) Management: Lead or support PoCs and product evaluations. Guide partners and customers through testing, troubleshooting, and deployment best practices.
• Channel Feedback Loop: Provide feedback from the field to product and engineering teams to help shape future product development and improve partner tools and resources.
• Relationship Building: Develop strong relationships with partner technical teams, including MSPs, MSSPs, VARs, and distributors, to increase mindshare and sales readiness. This position will require Travel to customer sites and events.