National Accounts Manager
Sonova Group
SFDC
Onboarding & Launch Manager
MaidPro
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $65,000 - $70,000 per year
Job Level
JuniorMid-Level
About the role
- Coordinates all new franchisee multi-phased onboarding paths and drives franchisee accountability for successful completion of the entire curriculum.
- Responsible for all new owners from day of signing the FDD until completing the required onboarding path.
- Coordinates training sessions with appropriate home office staff and monitors franchisees’ progress of the training checklist.
- Conducts tests and teach-back moments to ensure each franchisee understands the material presented.
- Confirm all pre-training requirements have been successfully completed prior to scheduling new franchisees for on-site training.
- Plans, coordinates, leads, and manages the on-site training week for all new franchisees whether in-person or virtually.
- Responsible for training tools, documentation and support staff being ready to deliver the best training experience possible.
- Reviews all training documentation to ensure content is engaging, up-to-date and relevant to onboarding.
- Designs, administers, and follows through on assessments that reinforce/confirm learning objectives.
- Coordinates with home office to ensure relevant departments are prepared to deliver content training for new franchisees.
Requirements
- Experience in designing, implementing, evaluating, and refining training curricula across multiple delivery channels.
- Ability to deliver clear expectations concisely and appropriately.
- Ability to self-manage while working remotely.
- Possessing analytical, problem-solving, and time-management/documentation skills.
- Experience with understanding and analyzing key financial reports.
- Proficient with technology and the ability to transmit technology skills to others. (MS Excel, Word, PowerPoint, G-Suite)
- Experience with Monday.com or project management software, helpful.
- Minimum 2 years’ experience in training and/or franchise support.
Benefits
- Competitive salary + 401(k) Safe Harbor
- Medical / Dental / Vision Insurance Coverage
- Paid time off + Paid Holidays
- Employee Assistance Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
training curriculum designtraining evaluationtraining implementationassessment designfinancial report analysistime managementdocumentation skills
Soft skills
clear communicationself-managementanalytical skillsproblem-solvingaccountability
