Mahoney Asset Management

Support Engineer

• Provide inclusive, high-quality technical support for desktops, laptops, and peripherals—always putting people first
• Install and configure operating systems and applications with care and attention to detail
• Troubleshoot hardware, software, and connectivity issues, ensuring colleagues can work effectively and without interruption
• Assist with user account management and secure access setup, helping new team members feel welcome and supported
• Support basic network troubleshooting (LAN, Wi-Fi, cabling) with a problem-solving mindset
• Maintain workstation inventory and perform hardware upgrades to ensure long-term reliability and performance

Technology Support Technician

Business Analyst

• bridge business needs with technology solutions across investment management platform
• partner with front- and middle-office teams to analyze workflows and data flows
• translate complex business requirements into functional solutions
• improve CRIMS user experience through custom reports, integrations, and workflow optimizations
• endure systems continue to meet evolving business needs
• work closely with investment professionals, technology teams, and external vendors
• deliver solutions that enable efficiency, accuracy, and better decision-making

Senior Business Analyst

Financial Planning and Analysis

• Perform detailed review of financial statements (annual and semi-annual) for the Funds as prepared by the Fund Administrator for accuracy, completeness, and consistency
• Coordinate and provide documentation for the external audit of the Funds’ financial statements on an interim and annual basis
• Perform detailed review of distributions and tax filings of the Funds as prepared by the Fund Administrator for accuracy and compliance with tax regulations
• Oversee the Fund Administrator’s accounting and valuation process, review NAV calculations, and assist with Total Cost Reporting (TCR)
• Work on quarterly disclosures, update regulatory documents, and review internal product materials
• Work with the Fund Administrator and prime brokers to manage internal processes and produce reporting for internal departments
• Ensure proper implementation and maintenance of internal controls with appropriate documentation
• Liaise with various parties including external auditors, tax advisors, lawyers, fund administrators, custodians, and internal departments
• Collaborate with internal partners to deliver on strategic initiatives
• Stay current and remain up-to-date with changes in the fund industry (IFRS, NI 81-106)

Manager, Financial Reporting

• Provide support for front-office investment platforms, ensuring timely resolution of incidents and service requests.
• Deliver real-time support for the investment management system (Charles River IMS / CRIMS) and related OMS components.
• Monitor system health and performance, proactively identify issues, and implement fixes to maintain platform stability.
• Perform alert handling, log analysis, and performance tuning of the platform.
• Troubleshoot OMS connectivity issues using FIX protocol and network diagnostic tools.
• Collaborate within the Asset Management Development teams to enhance platform features or resolve technical issues.
• Work with end users to identify workflow improvements and maximize system value.
• Act as an escalation point for support, resolving complex technical issues and liaising with vendors for defect fixes.
• Apply ITIL principles for incident, problem, and change management to ensure operational excellence.
• Design and document processes and procedures for BAU investment activities and support.
• Participate in platform upgrade projects, patch deployments, and integration testing.
• Ensure adherence to regulatory standards through system controls and audit-ready documentation.

Technology Support Technician

Senior Business Analyst

Manager, Financial Reporting

Trading Systems Support Analyst