Salary
💰 $210,000 - $235,000 per year
About the role
- Define and execute the overall sales operations strategy aligned with Madhive's business objectives and sales goals.
- Optimize sales processes, workflows, and tools to enhance efficiency and effectiveness.
- Own upselling initiatives from ideation to analysis.
- Act as a technical liaison between sales teams, product, and engineering for both platform and local space customers.
- Provide technical support and guidance to sales teams on Madhive's products and solutions.
- Collaborate with sales enablement to develop customer-facing materials and training for platform and local space utilization.
- Assist in complex deal structuring and technical problem-solving for customer solutions.
- Manage and mentor a small team of sales operations professionals; foster continuous improvement and professional growth.
- Delegate tasks effectively and ensure team objectives are met.
- Lead and manage sales operations projects from initiation to completion, ensuring on-time and on-budget delivery.
- Develop project plans, track progress, communicate status to stakeholders, and identify and mitigate project risks.
- Establish KPIs and metrics to measure effectiveness and ROI of sales operations initiatives; analyze sales data to identify trends and opportunities for growth.
- Collaborate closely with Sales, Marketing, Product, Finance, and other internal teams to ensure alignment and support overall business objectives.
- Work from Madhive's NYC office 3-4 days per week (hybrid).
Requirements
- Bachelor's degree in Business, Marketing, or a related field; Master's degree preferred.
- 10+ years of experience in sales operations, sales enablement, or a senior sales role within the adtech industry.
- Proven track record of designing, building, and scaling successful sales operations programs.
- Deep understanding of sales methodologies and sales operations best practices.
- Strong technical acumen and ability to act as a bridge between technical and non-technical teams.
- Demonstrated strong project management skills with proven ability to lead complex initiatives.
- Experience managing and developing a team of sales operations professionals.
- Strong knowledge of the connected TV (CTV) and digital advertising landscape.
- Excellent communication, presentation, and interpersonal skills.
- Ability to influence and collaborate effectively with stakeholders at all levels.
- Strong analytical skills and experience using data to drive decisions and measure program effectiveness.
- Proficiency with CRM systems (e.g., Salesforce) and sales enablement platforms.
- Based in NYC.