Lead Sales Engineer
North
Sales Engineer – Central & Eastern Time Zone Preference
M-Files
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Collaborate with sales representatives to provide solution consulting and technical expertise throughout the sales process.
- Assist in qualifying opportunities and managing proof-of-concept (POC) processes.
- Script, configure, and deliver value-driven product demonstrations that clearly communicate business outcomes.
- Deeply understand the M-Files product to explain its value, benefits, and technical details to potential clients.
- Address technical objections and questions raised by prospects with confidence and clarity.
- Identify and recommend solution approaches based on detailed customer discovery and business needs.
- Document technical requirements, integration needs, and overall solutions in collaboration with M-Files’ Services and Implementation teams.
- Build strong relationships with prospects and customers by understanding their needs and tailoring solutions accordingly.
- Partner closely with internal teams, including Services, Product, and Engineering, to ensure a seamless handoff and continued customer success.
- Collaborate with sales teams to advance opportunities, convert customers, and identify upsell potential.
- Provide technical thought leadership that helps maximize customer value and seller confidence.
- Act as a coach and consultant, elevating how sales teams position M-Files’ capabilities.
Requirements
- Bachelor’s degree in a relevant field (Computer Science, MIS, Engineering, etc.) preferred.
- Proven experience (typically 3+ years) in a pre-sales, solution consulting, or similar technical customer-facing role.
- Strong background supporting Manufacturing and/or Professional Services clients.
- Exceptional communication and storytelling skills, able to translate complex technical concepts into clear, compelling business messages.
- Ability to work collaboratively across teams and thrive in a consultative, fast-paced sales environment.
- Demonstrated customer service mindset, with a focus on solution orientation and professionalism.
Benefits
- Base & Commission - M-Files offers excellent compensation, there is no cap on our commission-based opportunities.
- As a remote enabled company our team members enjoy the flexibility to establish their own life/work balance
- 10 paid holidays annually
- Unlimited PTO
- Matching 401K Plan (25% of employees' contribution up to the IRS max)
- Health insurance (PPO and HDHP/HSA plans offered)
- Access to Health & Wellness App (Modern Health)
- Dental insurance
- Vision insurance
- Monthly Remote Stipend
- Life insurance (1x employee salary)
- Short-term disability (employer paid)
- Long-term disability (employer paid)
- Flexible Spending Plan (medical and dependent)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
solution consultingtechnical expertiseproof-of-concept (POC)product demonstrationstechnical requirementsintegration needscustomer discoverytechnical thought leadership
Soft skills
communication skillsstorytelling skillscollaborative workcustomer service mindsetsolution orientationprofessionalism
Certifications
Bachelor’s degree
