Lytx, Inc.

Product Marketing

• Own Product Launches: Drive go-to-market planning and execution for hardware releases and enhancements—including AI-powered dash cams, asset trackers, accessories, and supporting software tools.
• Bridge Hardware and Software Messaging: Translate complex technical capabilities into clear, benefit-driven messaging that resonates with fleet managers, IT decision-makers, and operations leaders.
• Act as a Technology Translator: Deep dive into Lytx's edge intelligence, connectivity features, and admin tools to help stakeholders understand value, scalability, and ROI.
• Develop High-Quality Content: Collaborate with Marketing to create assets that highlight Lytx’s differentiated hardware portfolio—including sell sheets, videos, blog content, and internal tools.
• Support Sales Enablement: Build sales tools like pitch decks, comparison guides, one-pagers, and FAQs to equip revenue teams with the knowledge and materials they need to sell confidently.
• Act as Voice of the Customer: Listen to Gong calls, attend customer meetings, and help define personas that shape messaging and influence roadmap decisions.
• Inform Campaign Strategy: Provide messaging frameworks, feature highlights, and audience insights to support integrated marketing campaigns across channels.
• Monitor Market Trends and Competitors: Stay informed on our competitors as well as IoT, connectivity, and commercial device trends to keep Lytx positioned as the technology leader.
• Represent Lytx at Protect and Industry Events: Support field marketing efforts, gather competitive intelligence, and elevate our presence at tradeshows and customer-facing events.

Product Marketing Manager – Hardware and Edge Devices

Account Manager

• Own the renewal process for a portfolio of small business accounts.
• Proactively engage clients ahead of renewal dates to ensure continuity of service.
• Serve as the primary point of contact for existing clients in your portfolio.
• Understand client needs and provide solutions that align with their business goals.
• Identify and recommend additional products or features that add value to the client.
• Collaborate with sales and customer success teams to execute growth strategies.
• Track usage and engagement metrics to anticipate potential churn risks.
• Work with internal teams to resolve issues promptly and maintain high satisfaction.
• Maintain accurate records in CRM systems.
• Provide regular updates on renewal status and forecast to management.

Key Account Manager, SMB

Sales Engineer

• Serve as the technical lead on Lytx’s most complex and high-value opportunities
• Setting strategy across discovery, architecture, proof of concept, and executive validation
• Navigate complex customer environments (technical, business, regulatory)
• Orchestrate cross-functional resources to remove barriers and drive alignment
• Develop scalable frameworks, demo strategies, and technical win playbooks
• Act as a voice of the field to influence roadmap priorities
• Represent Lytx at industry events, conferences, and executive briefings
• Lead internal enablement sessions, demo dry-runs, and technical win reviews
• Help define best practices for technical discovery, ROI storytelling, and competitive positioning
• Collaborate with Sales leadership on forecast reviews, deal inspection, and win/loss analysis
• Partner with Solutions Architects and Product Marketing to refine technical messaging

Staff Sales Engineer

• Partner with Sales teams to develop strategic account plans and customized solutions.
• Meet with clients to discuss their hardware and software needs and overall goals and objectives.
• Demonstrate Lytx products and solutions with a focus on value-based differentiators.
• Help guide customers through discovery and testing of targeted products.
• Act as a technical product specialist with the ability to speak in depth to product features, functionality, integrations, and futures.
• Provide standard and alternative solutions as required to meet unique end user, component or decision criteria.
• Work with internal departments to ensure accuracy and timeliness of solution delivery.
• Share best practices and learning with the Sales organization.
• Perform other duties as assigned.

Senior Sales Engineer

Sales

• Define and execute global strategies to drive revenue, growth, and profitability via our partner and channel sales streams.
• Build and lead a world-class sales team focused on selling to C-suite executives, including partners and our joint customers.
• Develop and scale Lytx’s partner ecosystem, establishing relationships with Resellers, Independent Software Vendors (ISVs), OEMs, telematics providers, Insurance companies.
• Drive double digit global revenue growth with partnerships, including joint go-to-market (GTM) initiatives.
• Optimize partner sales processes, focusing on automation, process improvements, and performance metrics to drive efficiency and scale.
• Work closely with internal teams (Product, Marketing, Engineering, Legal, Operations) to ensure alignment on partner and sales strategies.
• Lead efforts to adapt to evolving market trends and maintain a competitive edge.

General Manager – International & Channel Sales

Technical Account Manager

• Serve as primary technical contact and augment our customer support teams.
• Develop and sustain relationships with customers and account teams to align Lytx solutions with their unique needs to ensure adoption.
• Engage with customers at all levels of their organization, from the front lines to the C-suite.
• Act as the primary technical interface and critical issue point for your book of business.
• Identify, resolve, and call out day-to-day device and/or integration issues.
• Maintain control of the overall resolution for any raised case, leading cross-functional groups as needed.
• Ensure customer success through proactive periodic health checks, product training, and developing and sharing standard processes.
• Research customers’ technical issues in a timely manner and follow up with recommendations and action plans.
• Apply internal technical expertise, including development engineers, knowledge base, and tools, for optimal customer issue resolution.
• Bring up customer issues to management when appropriate.
• Create knowledge base content to capture new learning for reuse throughout the company and user base.

Account Executive

• Proactively cultivate relationships with customers, develop deep understanding of business needs, analyze industry position, and develop sales strategy for each stage of sales cycle
• Lead sales pursuits, orchestrate strategy, and leverage key internal resources to provide competitive and compelling solutions and sales plans
• Develop and oversees execution of account plans utilizing common sales methodology for multiple accounts
• Design and plan assigned customer account strategies
• Oversee multiple accounts and lead planning efforts to meet sales goals
• Develop strategies to build and manage pipeline and meet short-term and long-term sales goals
• Expand network of key internal and external partners to grow sales and impact
• Position oneself as a thought leader and trusted advisor to executive-level decision makers
• Develop value-proposition presentations and specialized business plans for customers

Senior Account Executive – Mid-Market

Sales Operations Manager

• Design and deliver engaging product enablement training, coaching, and insights to help improve seller productivity and effectiveness.
• Drive the development and delivery of enablement strategies for new product and feature launches.
• Partner with Product Marketing to create and maintain enablement assets (battle cards, pitch decks, product one-pagers, talk tracks, etc.).
• Design and facilitate training programs, certifications, and learning paths for field product readiness.
• Gather feedback from sellers and clients to refine product positioning, messaging, and enablement materials.
• Coach sales teams on product positioning, core messaging, and storytelling.
• Own the strategy and execution for our demo environment and train sales teams on delivering value-driven demos.
• Use data and feedback to evaluate training effectiveness and continuously improve content and delivery.

Senior Product Sales Enablement Manager

Project Manager

• Assume full ownership of projects, working closely with the Strategic Accounts Manager as well as representatives from Sales, Product, Engineering, Customer Support, and other teams.
• Serve as the go-to resource for capturing and triaging product and service-related requests from the SAMs.
• Collaborate with cross functional teams to establish project plans for product, process, and systems update projects.
• Successfully manage deliverables to milestone dates and escalate issues as needed
• Track, follow-up and secure timely resolution of project issues
• Build trust and rapport with both internal and external stakeholders to drive alignment and execution.
• Facilitate meetings and working sessions to ensure clarity, ownership, and progress.
• Drive cross-functional efforts to solve problems raised by clients engaged by our SAMs.
• Drive internal accountability by tracking progress, resolving blockers, and ensuring timely delivery of solutions.
• Maintain visibility into request status and communicate updates clearly and consistently.
• Shield the SAMs from operational distractions by owning the coordination and execution of internal follow-ups.
• Ensure that the SAMs have the support they need to maintain strong client relationships.
• Conduct current vs. future state mapping for key process changes
• Ensures adherence to quality standards and reviews project deliverables
• Manages the integration of vendor tasks and tracks and reviews vendor deliverables
• Recommends and takes action to direct the analysis and solutions of problems.

Strategic Accounts Project Manager

DevOps Engineer

• Define and drive the strategic direction for SRE practices and reliability engineering within the organization.
• Architect and implement complex systems and solutions, addressing high-impact and cross-team challenges.
• Lead major incident response efforts and postmortem analyses.
• Partner with engineering, operations, and product teams to embed reliability and performance best practices.
• Drive innovation in reliability engineering practices, introducing new tools, technologies, and methodologies.
• Oversee long-term capacity planning and forecasting.
• Provide guidance and mentorship to senior and junior SREs.
• Contribute to and influence organizational policies and best practices related to system reliability.

Staff Site Reliability Engineer

Customer Success Manager

• Develop and execute a customized Program Management Plan to meet Clients’ safety program objectives
• Be the main point of contact for the Client from deployment through to renewal
• Build strong relationships resulting in high levels of client engagement with assigned accounts
• During deployment responsible for designing and configuring the platform to meet the unique needs of the client and ensure it helps to solve their problems
• Act as a subject matter expert and consult on topics including change management, communication strategy, risk management, coaching techniques and more
• Work with cross-functional teams to ensure smooth execution of installations, training and customer support
• Create and deliver effective onsite and web-based training and best practice presentations
• Present data analytics highlighting program performance and financial metrics to executive level clients
• Provide day-to-day support to Safety Leaders
• Partner with Account Team on expansion opportunities and renewal efforts
• Serve as a point of escalation for Client issues
• Responsible for delivering high levels of customer satisfaction
• Assist in managing or leading special projects as needed
• Perform other duties as assigned

Senior Client Success Manager

• Proactively identifying opportunities for expansion, upgrade, cross-sell, and renewal opportunities aligned to our customer goals and product roadmap Build and maintain executive-level relationships with key stakeholders Serve as the primary point of contact for strategic accounts, ensuring satisfaction and advocacy Provide customer feedback to influence product development and innovation Create proposals and negotiate contract renewals with migration plans to new technology Demonstrate and explain how our products and services create value, and aligning the necessary resources to ensure our clients are achieving maximum value Partner closely with Customer Success, Technical Support, Product, Marketing, Billing and Order Management to solve client problems Track account health, usage metrics, and ROI to ensure value delivery. Prepare and present quarterly business reviews (QBRs) and strategic updates. Own the selling process into increasing complex deals with client buying cycles >6 months and multiple decision makers Other duties as assigned