Head of Product, Onboarding KYX
Tide
Product Manager, Shopping Experience
Lyst
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead product discovery to identify and validate new opportunities for the Shopping Experience team.
- Bring a checkout-first marketplace to life, delivering multi-item and multi-retailer cart functionality.
- Plan and execute a US launch (multi-item and multi-retailer cart early 2026) and scale to new markets.
- Collaborate with engineering, user research, design, and data to remove friction in payments, cart flows, and post-purchase journeys.
- Turn company strategy into team strategy and set measurable goals.
- Prioritise work, identify impactful customer and business problems, and craft creative, viable solutions.
- Own execution and delivery: support teams, unblock impediments, and ensure goals are met.
- Communicate progress and align senior stakeholders across the company.
- Participate in the Product & Design Chapter for mentoring and training to grow product career at Lyst.
Requirements
- Several solid foundational years in Product Management solving customer-facing problems in commercially driven organisations.
- Experience managing a successful e-commerce and/or marketplace product or feature throughout its lifecycle (essential).
- Comfortable setting measurable objectives and key results (OKRs) for your team.
- Strong stakeholder management and ability to earn trust and push back when necessary.
- Solid experience working within Agile frameworks and with engineering teams.
- Hands-on experience and proficiency using product analytics to understand customer behaviour.
- Comfortable with A/B testing concepts and drawing conclusions from incomplete data.
- Technical-minded: able to contribute to technical design discussions and define iterations and scope.
- Ability to prioritise strategic priorities against day-to-day maintenance.
- Clear communication with technical and non-technical stakeholders.
- Inquisitive with a hunger for learning and an impact focus.
- Inclusive team player who nurtures colleagues and thrives in a fast-paced environment.
- Interest in artificial intelligence and machine learning and applying product thinking to the technology.
Benefits
- Our Ways of Working: office on Tuesdays and Thursdays, option to work remotely other days.
- 8 statutory bank holidays plus 29 holidays per year.
- Competitive Family Leave Package: Enhanced Family Leave, paid Time off for Dependents, Support for Fertility Treatment & Loss.
- Clothing allowance starting at £250 on joining, increasing up to £1,000 with length of service.
- Private healthcare (Vitality) from day one.
- Annual training allowance of £1,000 for conferences, courses, and resources.
- Pension scheme via The People’s Pension (minimum 5% employee, 3% employer contribution).
- Free annual eye test and discount towards glasses.
- Cycle-to-Work scheme.
- Interest-free transport season ticket loan.
- Frequent company social events and interest-based employee groups.
- Flexible working arrangements (happy to discuss).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Product ManagementE-commerceMarketplaceAgile frameworksProduct analyticsA/B testingTechnical design discussionsOKRsCustomer behaviour analysisMulti-item cart functionality
Soft skills
Stakeholder managementClear communicationProblem-solvingTeam collaborationMentoringInquisitiveImpact focusTrust-buildingPrioritizationAdaptability
