Director, Network Operations
Aledade, Inc.
Job Level
SeniorLead
About the role
- Serve as the lead architect on strategic customer implementations from discovery to go-live
- Design end-to-end solutions tailored to customer objectives, leveraging Lyric’s platform capabilities
- Lead value-driven discovery sessions and technical design workshops
- Build strong, consultative relationships with business and IT stakeholders
- Partner cross-functionally with internal delivery, product, and data teams to ensure solution alignment
- Translate business requirements into integrated solutions using Lyric’s modeling, orchestration, and data science components
- Architect modular workflows that balance reusability, flexibility, and performance
- Provide hands-on leadership in the design of data pipelines, optimization logic, user interfaces, and KPI frameworks
- Ensure all solutions are scalable, maintainable, and aligned with Lyric’s delivery standards
- Mentor teams and provide architectural guidance across the delivery team
- Contribute to reusable design patterns, accelerators, and best practices
- Provide feedback loops into Platform, Content, Sales and Engineering based on delivery experience
Requirements
- 12+ years of experience in supply chain, technology consulting, or SaaS solution delivery
- Deep fluency in at least one of: simulation modeling, planning and execution, or AI/ML use cases
- Track record of leading end-to-end architecture and implementation for complex enterprise systems
- Familiarity with legacy systems/tools and ability to position Lyric as a modern alternative
- Exceptional communication skills across business and technical stakeholders
- Experience managing delivery scope, aligning roadmaps, and influencing customer strategy
