Lyric

General Counsel

• Draft, review, and negotiate complex commercial agreements with Fortune 500 companies (MSAs, SaaS agreements, licensing, DPAs, NDAs, partnership agreements, etc.)
• Work closely with Sales to structure and close deals, balancing legal risk with business needs
• Advise on data privacy, security, and regulatory compliance issues relevant to AI, SaaS, and enterprise software
• Develop playbooks, templates, and scalable processes for a lean but high-impact legal function
• Partner with outside counsel on specialized matters (e.g., international compliance, employment law)
• Collaborate with Finance, Product, and HR on issues including vendor contracts, employment law, and IP protection
• Provide guidance on corporate governance, board matters, and internal policies as needed

Legal Counsel

Sales

• Drive end-to-end deal generation and closure, ensuring alignment with business ARR targets.
• Refine sales playbook and execution strategy, contributing to pricing strategy and implementation of an effective sales methodology.
• Serve as a player-coach, directly managing a team of Account Executives to achieve their quotas.
• Plan and provide regular forecasting across the book of business.
• Collaborate closely with cross-functional teams to ensure seamless onboarding, implementation, and ongoing customer satisfaction.
• Attend industry events, conferences, and trade shows to expand professional networks and generate leads.
• Guide design of sales enablement tools and workflows.

VP of Sales – East

Account Executive

• Own our land and expand deal cycle from initial conversation to close with critical stakeholders in enterprise companies.
• Contribute to the development of the Lyric Land and Expand sales playbook and execution strategy, including the implementation of an effective sales methodology.
• Plan and provide regular forecasting across your book of business.
• Join Lyric’s Head of Revenue and highly experienced team in evangelizing in the market on the only SCM AI platform.
• Provide input to the direction of sales strategy, enablement, and operations tools and workflows (CRM, forecasting, lead gen tools, pipeline management, outreach automation).

Enterprise Account Executive – Spain

• Own our land and expand deal cycle from initial conversation to close with critical stakeholders in enterprise companies
• Contribute to the development of the Lyric Land and Expand sales playbook and execution strategy, including the implementation of an effective sales methodology
• Plan and provide regular forecasting across your book of business
• Join Lyric’s Head of Revenue and highly experienced team in evangelizing in the market on the only SCM AI platform
• Provide input to the direction of sales strategy, enablement, and operations tools and workflows (CRM, forecasting, lead gen tools, pipeline management, outreach automation)

Enterprise Account Executive – Benelux

Enterprise Account Executive – UK

Enterprise Account Executive – DACH

Pre-sales Engineer

• Translate complex concepts into compelling stories. Bring advanced ideas like optimization, prediction, and automation to life for both technical and non-technical audiences through clear storytelling and data-driven insight.
• Drive the technical side of the sales process. Partner with Account Executives to lead discovery, scope and define Proofs of Concept (PoCs), craft Statements of Work (SOWs), and deliver tailored demos that showcase value.
• Act as a trusted technical advisor. Collaborate closely with customer executives and internal stakeholders to shape solution strategy, influence the product roadmap, and ensure successful customer outcomes.
• Deliver hands-on, impactful solutions. Use your technical expertise (Python, SQL, data connectors, APIs) and industry knowledge of supply chain challenges to design, build, and deliver fast, scalable solutions.
• Elevate the team and process. Mentor junior presales talent, build repeatable demo frameworks, and implement scalable processes that boost efficiency and win rates across the sales cycle.

Senior/Principal Technical Presales Specialist

Product Marketing

• Design and operationalize a GTM enablement framework that aligns Sales, CS, and Marketing to Lyric’s revenue goals.
• Create onboarding, continuous learning, and skill-development programs to drive faster ramp, stronger performance, and consistent deal execution.
• Partner with GTM leaders to document, refine, and embed Lyric’s sales playbook, methodology, and value messaging across the field.
• Develop and manage enablement content, tools, and systems (CRM, LMS, playbooks, demo scripts, competitive assets) to drive seller readiness.
• Define enablement KPIs, track adoption and ROI, and continuously optimize programs for impact on pipeline, win rates, and retention.
• Partner with Product Marketing, RevOps, and GTM leadership to ensure seamless execution across product launches, demand generation, and field training.
• Act as a trusted advisor to sales leadership—driving consistency in coaching, deal reviews, and pipeline discipline.

Director of GTM Enablement

Accounting Manager

• Lead all accounting functions, including month-end close, reconciliations, financial statements, AP/AR, payroll, and expense management
• Ensure compliance with US GAAP, ASC 606, ASC 340-40, stock-based compensation, deferred revenue, and other SaaS-related standards
• Oversee multi-entity consolidations and global accounting operations across the US, India, and other jurisdictions
• Design and implement internal controls and policies to maintain audit readiness and regulatory compliance
• Manage tax filings, audits, and statutory compliance worldwide, partnering with external advisors
• Work closely with the Head of Finance on budgeting, forecasting, variance analysis, and supporting fundraising, due diligence, audits, and investor reporting
• Manage current operations in QBO while preparing for migration to an AI-native ERP (e.g., Rillet, Campfire)
• Evaluate, implement, and optimize finance systems and AI-driven tools to streamline processes and reduce manual effort

Director of Accounting

Backend Engineer

• Architect and develop Kubernetes operators and controllers to automate and manage Lyric’s platform workloads.
• Design and implement control plane and data plane services that provide orchestration, routing, monitoring, and self-healing of distributed components.
• Build internal developer tooling and platform APIs to enhance developer productivity and operational excellence.
• Design and maintain IaC frameworks (e.g., Terraform, Pulumi, Crossplane) to provision and manage cloud infrastructure securely and reproducibly.
• Establish and improve observability, reliability, and resilience of critical infrastructure components.
• Work closely with SREs, platform engineers, and application teams to ensure infrastructure meets evolving product needs.
• Contribute to infrastructure architecture and technical direction for scale, security, and developer experience.
• Solve tough distributed systems challenges and help scale Lyric’s infrastructure in a cloud-native, multi-tenant environment.

Senior Backend Engineer – Infrastructure

• Lead technical discovery to understand customer pain points, data landscape, and planning or decisioning needs
• Translate customer challenges into targeted demo solutions using Lyric’s platform capabilities
• Build and maintain demo environments with representative or actual customer data
• Create compelling data stories and visualizations to illustrate solution impact and differentiation
• Collaborate with Account Executives, Solution Architects, and Product Managers to align demo strategy with deal context
• Contribute to a library of reusable demo assets and patterns for key supply chain problems (e.g., allocation, routing, inventory planning)
• Adapt and iterate demos rapidly based on evolving customer needs and stakeholder feedback
• Lead early-stage technical discovery, configure and build demos with customer or proxy data, and craft narratives and visualizations

Technical Pre-Sales Specialist

IT Support

• Design and develop Proof-of-Concepts (PoCs) for supply chain planning use cases for large enterprise customers
• Work closely with prospective clients to gather requirements, understand pain points, and identify opportunities where Lyric's solutions can provide value
• Translate customer requirements into technical solutions that demonstrate the value of Lyric's offerings
• Scope, design, lead the build and delivery of high-impact pilots and proof-of-concepts; design dashboards and KPIs for executive-level demo journeys
• Accelerate prospect conversion by configuring and presenting realistic supply chain planning scenarios with speed and precision
• Present PoCs and technical demonstrations to customers, effectively communicating features, benefits, and differentiators of our solutions
• Create a library of reusable planning templates and constraint scenarios to support scalable PoC deployment
• Collaborate closely with data scientists, modellers, and strategists to bring complex planning use cases to life

Supply Chain Planning Enterprise Architect, Functional – Pilot/Proof-of-Concept Consultant

Platform Engineer

• Build and scale data management systems that power our AutoML and forecasting platforms
• Own and evolve the feature store and feature engineering workflows
• Implement robust data SLAs and lineage systems across time series data pipelines
• Collaborate with ML engineers, infra, and product teams to ensure scalable and user-aware platform design
• Drive architectural decisions around data distribution, versioning, and composability
• Participate in the design of reusable systems for varied supply chain problems
• Build scalable, composable data infrastructure and pipelines that support ML and analytics use cases
• Support automated model building, experimentation, and data lineage systems with high SLA requirements

ML, Data Platform Engineer

Product Manager

• Own the ML Roadmap: Define and prioritize product features and enhancements related to ML-based forecasting and prediction in the supply chain context.
• Bridge Business and Technology: Collaborate with stakeholders across Lyric, including business leaders, customers, data scientists, and engineers, to understand needs and translate them into scalable ML solutions.
• Forecasting & Predictive Modeling: Work with the data science team to design, implement, and refine machine learning models that predict demand, optimize inventory levels, and forecast supply chain disruptions.
• Data-Driven Insights: Lead initiatives to incorporate predictive analytics into the Lyric Supply Chain Platform, enabling users to make proactive, data-informed decisions.
• User-Centric Design: Ensure the ML features are intuitive, actionable, and seamlessly integrated into the existing platform. Drive customer feedback loops to continuously refine the forecasting tools.
• Technical Collaboration: Coordinate with engineering teams to implement and scale machine learning models, ensuring high performance and reliability.
• Performance Metrics: Define key success metrics for ML-driven features, monitor model performance, and optimize outcomes through ongoing iterations.
• Stay Ahead of Trends: Keep up-to-date with the latest trends and developments in machine learning, AI, and supply chain management to identify new opportunities for innovation.
• Documentation & Reporting: Provide comprehensive documentation of ML models, forecasts, and analytical methods for internal teams and external stakeholders.

Product Owner – ML Platform

Software Engineer

• Lead business discovery and value framing for high-priority PoCs in Supply Chain Planning and Optimization
• Define and communicate the strategic narrative, pain point mapping, and target KPIs for each PoC
• Collaborate with technical teams to align model output and visualizations with executive decision-making needs
• Build and maintain a library of value cases, transformation frameworks, and industry benchmarks
• Support scalable delivery of business value demonstrations across industries and deal sizes
• Translate solution features into business impact narratives that resonate with prospect leadership
• Position pilots as executive-relevant milestones in broader transformation journeys
• Collaborate closely with prospects, internal solution architects, planners, and sales teams to shape PoCs and convert interest into conviction

Strategy & Value Engineering Consultant, Pilot/Proof of Concept

Solutions Engineer

• Serve as the lead architect on strategic customer implementations from discovery to go-live
• Design end-to-end solutions tailored to customer objectives, leveraging Lyric’s platform capabilities
• Lead value-driven discovery sessions and technical design workshops
• Build strong, consultative relationships with business and IT stakeholders
• Partner cross-functionally with internal delivery, product, and data teams to ensure solution alignment
• Translate business requirements into integrated solutions using Lyric’s modeling, orchestration, and data science components
• Architect modular workflows that balance reusability, flexibility, and performance
• Provide hands-on leadership in the design of data pipelines, optimization logic, user interfaces, and KPI frameworks
• Ensure all solutions are scalable, maintainable, and aligned with Lyric’s delivery standards
• Mentor teams and provide architectural guidance across the delivery team
• Contribute to reusable design patterns, accelerators, and best practices
• Provide feedback loops into Platform, Content, Sales and Engineering based on delivery experience

Solution Architect, Implementation

DevOps Engineer

• Build custom Kubernetes operators to automate infrastructure and application lifecycles.
• Develop internal DevOps tooling to improve developer productivity and deployment reliability.
• Implement Infrastructure as Code (IaC) using Terraform / Crossplane / Pulumi.
• Champion GitOps practices to enable declarative, version-controlled operations.
• Optimize CI/CD pipelines for microservices and data workloads.
• Collaborate with backend, ML, and SRE teams to design cloud-native systems and scalable backend infrastructure.
• Monitor, secure, and continuously improve the reliability of cloud environments (AWS / GCP / Azure).

Backend Engineer – DevOps, Cloud Native Dev

Frontend Engineer

• Architect, design, and implement user interfaces for web applications, ensuring intuitive and engaging experiences for guests and partners.
• Lead development of frontend components and features using React.js and related technologies, adhering to best practices and coding standards.
• Collaborate with product managers, designers, and backend engineers to translate user requirements and design concepts into functional and visually appealing user interfaces.
• Optimize frontend code and UI performance to deliver fast and responsive experiences across different devices and browsers.
• Work closely with cross-functional teams to integrate frontend components with backend services, APIs, and data sources, ensuring seamless end-to-end functionality.
• Conduct code reviews to ensure code quality, consistency, and maintainability, and provide mentorship and guidance to junior members of the frontend engineering team.
• Stay updated on the latest trends and advancements in frontend development and explore new tools and technologies to enhance the development process and improve product quality.

Senior/Staff Front-End Engineer

SDET

• Develop and implement comprehensive test plans and strategies for both manual and automated testing.
• Collaborate with cross-functional teams to understand product requirements and design detailed test cases.
• Design, develop, and maintain automation frameworks for UI and API testing; write and execute automated test scripts.
• Perform thorough manual testing of new features; identify, document, and track bugs and defects; conduct exploratory testing.
• Ensure software quality through continuous testing and validation; review code and conduct peer reviews.
• Mentor junior SDETs and QA engineers; stay updated with industry trends and implement best practices to improve testing processes.

SDET / Senior SDET

• Design, build, and scale the Notes Execution Platform — enable seamless execution of internal and external code in a secure, isolated, and observable way.
• Architect sandboxed environments to run untrusted or user-supplied code with appropriate resource quotas and security controls.
• Develop backend services and APIs to manage job lifecycles: scheduling, monitoring, cancellation, logging, and reporting.
• Ensure the system is resilient and scales horizontally to meet growing demand.
• Integrate the Notes platform with Lyric’s data platform and ML workflows.
• Collaborate with product managers, data scientists, and engineers to understand use cases and deliver intuitive developer experiences.
• Drive technical excellence: establish best practices in code execution safety, performance tuning, and observability.

Senior Backend Engineer

Marketing Operations

• Own our marketing automation system, building and maintaining workflows, lifecycle stages, lead scoring, segmentation, and email programs
• Manage martech stack (ZoomInfo, Sales Navigator, RB2B, LinkedIn Ads) and explore new tech
• QA and launch emails, forms, landing pages, and nurture flows for webinars, events, and integrated campaigns
• Keep data clean and actionable; manage UTM strategy, ensure accurate campaign attribution, and monitor funnel KPIs
• Support product launches, event execution, and experimentation across paid, content, and ABM motions
• Collaborate with SDRs and Sales Ops for lead routing, tracking, and conversion workflows
• Support SEO & Web Ops: optimize pages, track performance in GSC and SEMrush, and coordinate with content and web teams
• Ensure GDPR and CAN-SPAM compliance is integrated into marketing processes

Marketing Operations Specialist

• Design, build, and operate the backend services and platform APIs that power GenAI features in Lyric’s products.
• Implement orchestration layers to route, sequence, and manage LLM calls with context grounding and prompt engineering.
• Build scalable and cost-efficient GenAI serving infrastructure, including support for multiple model providers and fallback strategies.
• Ensure platform resilience, security, observability, and compliance when serving user-facing GenAI workloads.
• Provide abstractions, SDKs, and tooling to enable product and ML engineers to experiment and ship GenAI features faster.
• Collaborate with ML engineers, product managers, and designers to understand requirements and deliver performant, developer-friendly systems.
• Monitor performance, optimize latency and cost, and stay ahead of trends in GenAI and LLM ops.