Lyra Health

Psychiatrist

• Practice comprehensive mental health medication management via a 60-minute intake appointment and regular follow-up appointments
• Conduct mental health risk assessments, psychiatric medication evaluations, and longitudinal medication treatment
• Construct patient-centered treatment plans, document treatment recommendations, message patients, and prescribe and manage psychiatric medications
• Experience and commitment to providing, evidence-based medication treatment that follows clinical best practice guidelines (e.g., measurement based care, patient-centered care

Psychiatrist – 1099 Contractor

Psychiatrist, 1099 Contractor

• Practice comprehensive mental health medication management via a 60-minute intake appointment and regular follow-up appointments
• Conduct mental health risk assessments, psychiatric medication evaluations, and longitudinal medication treatment
• Construct patient-centered treatment plans, document treatment recommendations, message patients, and prescribe and manage psychiatric medications
• Experience and commitment to providing, evidence-based medication treatment that follows clinical best practice guidelines (e.g., measurement based care, patient-centered care)

Nurse Practitioner

• Practice comprehensive mental health medication management via a 60-minute intake appointment and 30-minute follow-up appointments
• Conduct mental health risk assessments, psychiatric medication evaluations, and longitudinal medication treatment
• Construct patient-centered treatment plans, document treatment recommendations, message patients, and prescribe and manage psychiatric medications
• Experience and commitment to providing safe, evidence-based medication treatment that follows clinical best practice guidelines (e.g., measurement based care, patient-centered care, paying close attention, medication minimizing risks, and maximizing benefits)

Prescribing Nurse Practitioner – 1099 Contractor

Customer Success Manager

• Lead, mentor, and develop a team of Customer Success Associates, providing guidance on relationship management, account strategy, and professional growth.
• Own the overall success and retention strategy for a portfolio of health system partners, health plans, and strategic referral partners, ensuring the team exceeds established targets.
• Serve as a point of escalation and maintain high-level relationships with executive decision-makers at partner organizations.
• Collaborate with Product, Clinical, Data Science, and Legal teams to ensure the "voice of the customer" informs the product roadmap and operational improvements.
• Standardize and optimize customer reporting, communication templates, and project management workflows to increase team efficiency.
• Partner with Marketing to oversee the development of large-scale campaigns and workshops that drive patient engagement across all accounts.
• Work with the Performance Management and Sales Operations teams to interpret and address team metrics including: referral volumes, customer health scores, conversion rates, upsells etc.
• Support finalist presentations and strategic key prospect meetings by serving as a subject matter expert on client partnership strategy, implementation, operations, reporting and ongoing strategic account management. Provide references as needed.
• Ability to communicate clinical outcomes, behavioral health value, and care delivery impact to healthcare stakeholders while navigating regulated healthcare environments.

Account Manager

• Serás responsable de la gestión integral de cuentas corporativas que utilizan el Programa de Asistencia al Empleado (PAE) y las soluciones de bienestar de la organización.
• Actuar como enlace principal entre los clientes, los equipos internos y los proveedores de servicios.
• Asegurar la correcta implementación, seguimiento y evolución del programa dentro de cada organización cliente.
• Combinar gestión estratégica de cuentas, coordinación operativa de actividades de bienestar, análisis de uso del programa y soporte en intervenciones de crisis.
• Identificar oportunidades de mejora en la adopción del programa, promover su uso dentro de las organizaciones cliente y garantizar altos niveles de satisfacción y renovación de contratos.

Lead Account Manager

Consultant

• Partner with Customer Success Managers (CSMs) on all international aspects of service delivery for our Workforce Mental Health customers.
• Serve as the subject matter expert on international service delivery, advising CSMs and customers on global nuances and resolving inquiries.
• Lead discussions on international agenda items during customer meetings, including Quarterly and Annual Business Reviews.
• Deliver international awareness sessions and coordinate the delivery of local language sessions to drive member engagement.
• Proactively monitor international account risk and collaborate with CSMs to develop and implement effective mitigation strategies.
• Liaise with internal teams and our global network to coordinate the delivery of core services, training, and critical incident support.
• Maintain accurate and up-to-date customer records in our internal systems.

Senior Global Account Consultant

Care Navigator

• Using evidence-based interventions, skillfully manage client crises, providing brief risk assessment, safety planning, and de-escalation with the goal of connecting the client to treatment
• Identify roadblocks to clinical care options for our clients using Lyra’s proprietary software and other methods to connect clients to the ideal treatment, based on specific needs and preferences
• Independently manage a caseload of complex, multi-need clients

Psychiatrist – 1099 Contractor

Psychiatrist – 1099 Contractor

Psychiatrist – 1099 Contractor

Psychiatrist – 1099 Contractor

Psychiatrist

Psychiatrist, 1099 Contractor

Psychiatrist

Psychiatrist – 1099 Contractor

Psychiatrist – 1099 Contractor

Psychiatrist – 1099 Contractor

Prescribing Nurse Practitioner – 1099 Contractor

Customer Success Manager

Lead Account Manager

Senior Global Account Consultant

Clinical Care Navigator – Part Time