Backend Engineer

• Design, build, and maintain scalable backend services and APIs in Python (e.g., FastAPI, Django)
• Own features end-to-end: from architecture and implementation to deployment and monitoring
• Evolve system architecture toward high availability, fault tolerance, and scalability
• Design and implement event-driven and messaging-based systems (e.g., queues, pub/sub)
• Collaborate closely with Product and other stakeholders to translate requirements into robust technical solutions
• Maintain and improve existing systems, including refactoring and performance optimization
• Implement security best practices and ensure compliance with common standards (e.g., OWASP)
• Contribute to and enforce engineering standards, code quality, and best practices
• Drive adoption of modern development workflows (CI/CD, testing, observability)
• Participate actively in Agile processes

Senior Backend Engineer

Procurement

• Create and post job advertisements across various platforms.
• Screen and evaluate candidate applications to identify suitable candidates.
• Move candidates through the recruitment pipeline efficiently.
• Work closely with other sourcing specialists and management.
• Serve as the primary point of contact for candidates.
• Maintain accurate and up-to-date records of all candidate interactions.
• Handle multiple sourcing projects simultaneously.

Talent Sourcing Specialist

Customer Support

• Respond to incoming tickets and resolve customer inquiries promptly and accurately.
• Maintain customer accounts and update information as needed.
• Follow established support processes and escalation protocols.
• Ensure customer service inquiries are answered within agreed timelines.
• Collaborate with other departments to resolve complex issues when necessary.
• Document resolutions and maintain accurate records in the ticketing system.
• Provide feedback on recurring issues to help improve processes.

Support Agent

Operations

• Partner with Executive Leadership to define and execute the global operations strategy aligned with LXT’s growth and profitability goals
• Establish the operating model across delivery and quality functions
• Drive adoption of automation & AI-led capabilities across operations
• Act as the executive sponsor for operational transformation initiatives
• Own performance across delivery, including quality, throughput, SLAs, client management, and KPIs such as GM, utilization, cost-to-deliver, and quality performance
• Drive continuous improvement through KPI tracking, reporting, and intervention
• Oversee operational budgets and cost optimization strategies
• Lead and develop delivery team members across global regions
• Oversee development of scalable workflows and SOPs, data and reporting infrastructure, and workforce systems
• Champion the buildout of platform automation and improvements, expert intelligence capabilities, and AI-driven quality management
• Partner with the growth team to support strategic opportunities and solutions development
• Client POC, ensuring consistent delivery experience and adherence to contractual requirements
• Act as an escalation point for complex client issues
• Drive succession planning and leadership capability development
• Establish a high-performance culture aligned with LXT values
• Manage cross-functional dependencies across Sales, HR, Tech, and Finance

Senior Backend Engineer

Talent Sourcing Specialist

Support Agent

VP of Operations