Operations

• Partner with Executive Leadership to define and execute the global operations strategy aligned with LXT’s growth and profitability goals
• Establish the operating model across delivery and quality functions
• Drive adoption of automation & AI-led capabilities across operations
• Act as the executive sponsor for operational transformation initiatives
• Own performance across delivery, including quality, throughput, SLAs, client management, and KPIs such as GM, utilization, cost-to-deliver, and quality performance
• Drive continuous improvement through KPI tracking, reporting, and intervention
• Oversee operational budgets and cost optimization strategies
• Lead and develop delivery team members across global regions
• Oversee development of scalable workflows and SOPs, data and reporting infrastructure, and workforce systems
• Champion the buildout of platform automation and improvements, expert intelligence capabilities, and AI-driven quality management
• Partner with the growth team to support strategic opportunities and solutions development
• Client POC, ensuring consistent delivery experience and adherence to contractual requirements
• Act as an escalation point for complex client issues
• Drive succession planning and leadership capability development
• Establish a high-performance culture aligned with LXT values
• Manage cross-functional dependencies across Sales, HR, Tech, and Finance

VP of Operations

Procurement

• Provide strong, hands-on leadership to a small sourcing team, setting clear expectations, targets, and accountability
• Drive high performance, speed, and consistency in sourcing delivery across multiple concurrent projects
• Coach, develop, and performance manage sourcing specialists, including addressing underperformance proactively
• Own end-to-end sourcing execution for high-volume, time-sensitive recruiting needs
• Ensure sourcing plans directly support project production targets and delivery commitments
• Anticipate sourcing risks early and take decisive corrective action to keep projects on track
• Onboard, manage, and hold external sourcing vendors accountable across regions and territories
• Execute the sourcing strategy defined by senior leadership while continuously identifying opportunities to improve effectiveness and throughput
• Track, analyze, and report on sourcing performance, productivity, and outcomes

Global Talent Sourcing Manager

Data Engineer

• Perform data transformation and integration tasks to ensure data from various sources are accurately processed and made ready for annotation projects and for delivery to clients per client requirements.
• Ensure efficient data storage, retrieval, and optimization to support data annotation workflows.
• Implement data quality checks and validation processes to ensure the accuracy, consistency, and integrity of data used in annotation projects.
• Collaborate with the Data Engineering team to design and implement robust and scalable data pipelines for importing and exporting data used in our data annotation projects.
• Identify and address performance bottlenecks in data pipelines to enhance the speed and efficiency of data import and export processes.
• Continuously seek opportunities to automate manual processes and improve data annotation workflows for increased productivity.
• Work closely with cross-functional teams, including data annotation teams, backend developers, and project managers, to understand project requirements and provide timely data support.
• Maintain comprehensive documentation of data pipelines, processes, and data structures to facilitate knowledge sharing and seamless project handovers.
• Address and resolve data-related issues, providing technical support to data annotation teams when required.
• Stay abreast of industry trends, tools, and technologies related to data engineering, and propose innovative solutions for data annotation projects.