LUXEHOUZE

Operations

• Coordinate daily operations and ensure all tasks are completed on time and to standard.
• Monitor and improve workflow and operational procedures to maximize efficiency.
• Assist with planning and implementing new processes or strategies to improve operations.
• Handle operational problems, troubleshoot issues, and provide solutions promptly.
• Oversee staff schedules, workload distribution, and ensure team members have the necessary resources.
• Accurate Stock Tracking, Implement systems to continuously monitor inventory levels, ensuring real-time tracking and minimizing discrepancies between actual stock and recorded inventory.
• Conduct frequent physical inventory counts and reconcile them with digital records to identify and resolve any discrepancies early.
• Educate staff on best practices for handling, storing, and tracking inventory.
• Track and analyze Objective Key Results (OKRs) to evaluate operational efficiency.
• Prepare and present regular reports on operational performance to senior management.
• Plan and manage operational projects from initiation to completion.
• Liaise with external vendors, suppliers, and partners to ensure service levels are met.
• Ensure that operational activities comply with company policies, industry regulations, and legal requirements.
• Assist in preparing budgets for operational activities and monitor spending.
• Act as a point of contact for internal or external customers to address operational inquiries.

Operations Manager

SEO Marketing

• Optimize fashion product description by creating title tag and meta descriptions for each product
• Optimize SEO Box for fashion category and collection

Fashion SEO and Content Optimization Specialist

Strategy

• Translate vision into strategic roadmaps, OKRs, and business priorities.
• Own business metrics, identify gaps, and drive corrective actions.
• Lead special projects and expansion plays that push boundaries.
• Partner across functions to ensure alignment and performance.
• Work directly with the founders and leadership to shape Luxehouze’s future.
• Align the machine driving growth initiatives and orchestrate company-wide execution to scale the business.

Corporate Business Strategy

Sales

• Convert inbound leads into closed deals through effective communication, product consultation, and consistent follow-ups
• Deliver against revenue targets and all key performance metrics
• Analyze prospects’ needs and provide tailored solutions to maximize conversion opportunities
• Deliver a premium customer experience by applying hospitality principles both online and during offline engagements
• Utilize sales data and customer behavior insights to identify bottlenecks in the conversion process and propose analytical, data-driven solutions
• Build and maintain long-term client relationships through proactive communication, personalized service, and post-sale follow-up
• Collaborate with the marketing team to ensure a steady flow of high-quality inbound leads and sales materials aligned with Luxehouze’s brand voice
• Provide performance reports based on key metrics, including conversion rates, sales cycles, and market insights
• Conduct offline engagements (when required), such as private viewings or meetings, to support client purchase decisions
• Stay updated on trends and market dynamics in the luxury watch industry to offer relevant and up-to-date consultations.

Digital Sales

• Supervise daily operations of the retail sales team to ensure smooth functioning and optimal sales performance.
• Support the implementation of sales strategies and promotional activities to achieve sales targets and increase customer satisfaction.
• Monitor and report on sales performance, providing insights for improvements and adjustments to meet sales objectives.
• Assist in the training and development of team members, ensuring they are equipped with the necessary product knowledge and customer service skills.

Retail Sales Supervisor

Business Intelligence Developer

• Collect and analyze data from various sources such as databases, spreadsheets, and data warehouses.
• Develop and maintain databases, data systems, dashboards, and reports to aid in data analysis and decision-making.
• Create and present reports, visualizations, and dashboards to support strategic and operational decision-making.
• Develop and maintain performance measurement frameworks and scorecards.
• Identify trends, patterns, and insights from data to assist in identifying business opportunities and risks.
• Collaborate with cross-functional teams to understand business needs and translate them into technical requirements.
• Ensure data accuracy, completeness, and reliability through regular data quality assessments and cleansing activities.
• Identify and address data inconsistencies and anomalies.
• Conduct ad-hoc analysis and data mining to answer business questions and solve problems.

Operations Manager

Fashion SEO and Content Optimization Specialist

Corporate Business Strategy

Digital Sales

Retail Sales Supervisor

Business Intelligence Analyst