Drive end-to-end management of regional retail operations projects, from planning to rollout and post-implementation review
Coordinate with country operations managers, retail managers, and cross-functional teams to ensure successful project adoption across markets
Develop and maintain clear project plans, milestones, and trackers to monitor progress and ensure on-time delivery
Support the implementation and scaling of the LUXASIA RX Framework across all regional retail markets
Champion retail SOPs, process harmonisation, and best practices to ensure consistency and operational excellence
Identify gaps in execution and provide solutions to strengthen compliance and adoption
Act as the central point of coordination between regional and local markets, ensuring clear communication, buy-in, and alignment
Influence and engage senior stakeholders to drive adoption of new initiatives
Prepare reports, presentations, and dashboards to update leadership and business stakeholders on progress and impact
Support the introduction of new technologies and digital tools (e.g., retail tech, Power BI dashboards) to elevate retail operations and customer experience
Conduct data analysis, benchmarking, and research to provide insights for project decisions
Proactively identify opportunities to improve project execution, efficiency, and scalability
Requirements
Bachelor’s degree in Business, Project Management, Operations or related field
3-5+ years of experience in project management, retail operations or transformation roles, ideally within regional or multi-market organisations
Proven ability to manage complex projects across multiple countries and stakeholders
Strong influencing, communication, and interpersonal skills; able to drive alignment in a matrix organisation
Solid analytical skills with proficiency in MS Office, Power BI, and project management tools (e.g., Smartsheet, Asana, Jira, or equivalent)
Retail, beauty, or lifestyle industry experience is a plus
Project Management certification (PMP, PRINCE2, Agile) preferred but not mandatory
Highly proactive, structured, and detail-oriented, with the ability to work independently while managing multiple priorities