Interface with senior leaders and stakeholders, both Business and Technical across different workstreams and shared services commonly found in TPAs (Eligibility, Reporting, Benefits, Finance, Information Technology, Networks)
Use your solid business understanding of Benefits and Networks to advance client needs and the Brighton business
Work with business and solution delivery owners to define and document requirements for assigned products and services; write user stories, acceptance criteria, feature description decks, process flows; manage traceability and UAT
Maintain a solid knowledge base of functional and system capabilities of areas and products within the assigned product portfolio
Work with stakeholders and product teams to drive consensus on scope, design and implementation decisions
Provide analysis and impact to users and business for changes to current functionalities and apply critical thinking skills to meet business needs
Develop and integrate requirements management into the delivery approach and schedule; assist product quality with cogent requirements and processes
Participate in presentation of information to customers and internal business and/or IT teams
Create business, product and third party vendor specifications for product integration and implementation
Advance products in a TPA model for self-funded clients
Requirements
Experience : 15+ Years MUST
Minimum 7 years of experience as a Senior Business Analyst or Product Specialist in healthcare payer onboarding new self-funded clients or implementing product in Health Plan Administration
Healthcare Payer, Healthcare Administrator, Third party Administrator (TPA), Blue Card, Benefits & Claims Administration, Vendor integration – Required in recent projects
Expertise in preparing High Level requirements, Use Cases, Business Requirement Documents, Functional specifications, Test strategy & cases and Traceability matrix
Proven ability to map business processes and workflows, conduct gap analysis and provide requirements
Experience developing and updating business process enhancements
Documenting requirements and ensuring requirements are developed and tested
Excellent verbal and written communication skills; comfortable leading business and technology teams to translate business issues into technical solutions