Luminor Group

Business Analyst

• Lead end-to-end business analysis for risk-related initiatives (quantification, control and reporting), including system upgrades, regulatory changes, and process improvements
• Define, document, and manage business and functional requirements based on the risk methodologies, collaborating with stakeholders across business and IT and ensuring regulatory obligations are represented in requirements
• Create and maintain user stories, specifications, and dashboards to support project delivery and performance tracking
• Analyze data and process dependencies, identify root causes and deliver actionable insights to improve operational efficiency and decision-making
• Support incident resolution, change management, UAT activities, and ensure compliance with internal policies and regulations
• Promote risk awareness, contribute to risk assessments and audits, and support business continuity planning
• Continuously identify opportunities for process and solution optimization

Business Analyst – Risk Area

• Design, lead and facilitate business and solution requirements (incl. functional, non-functional, data, process) and other business analysis related activities in data initiatives, which are focused at delivering data insights for internal stakeholders in BI Finance domain – the domain covers ESG, Treasury and Management reporting area
• Collect and analyze data requirements, support in drafting technical specifications, data mapping within assigned domain, perform analysis on data, support in delivering elements of design
• Manage and maintain an overarching view on business and data requirements linked to the assigned domain. Perform impact assessment on your domain data elements arising due to changes from external deliveries and also within your own deliveries
• Conduct stakeholder analysis, gather information and views, and manage linked communications to engage the Stakeholders during the requirements engineering process and other business analysis activities
• Assess the effectiveness and accuracy of new data sources and data gathering techniques within the assigned domain, participate in the data sourcing and procurement process
• Work with development, release management, testing, and business delivery teams to prioritize change tickets and bring new functionality to successful release
• Support Data Stewards and Data modelers in metadata collection and data quality activities
• Support the development and capability building of the Business Analysis team including contribution to business analysis process and related artefacts design and implementation, coaching more junior members, etc.

Business Analyst – BI Finance

• Design, lead and facilitate business and solution requirements (incl. functional, non-functional, data, process) and other business analysis related activities in data initiatives, which are focused at delivering data insights for internal stakeholders in BI Finance domain
• Collect and analyze data requirements, support in drafting technical specifications, data mapping within assigned domain, perform analysis on data, support in delivering elements of design
• Manage and maintain an overarching view on business and data requirements linked to the assigned domain
• Perform impact assessment on your domain data elements arising due to changes from external deliveries and also within your own deliveries
• Conduct stakeholder analysis, gather information and views, and manage linked communications to engage the Stakeholders during the requirements engineering process and other business analysis activities
• Assess the effectiveness and accuracy of new data sources and data gathering techniques within the assigned domain, participate in the data sourcing and procurement process
• Work with development, release management, testing, and business delivery teams to prioritize change tickets and bring new functionality to successful release
• Support Data Stewards and Data modelers in metadata collection and data quality activities
• Support the development and capability building of the Business Analysis team including contribution to business analysis process and related artefacts design and implementation, coaching more junior members, etc.

Business Analyst, BI Finance

Growth Marketing

• Follow and support development of new customer acquisition growth strategy and execution
• Oversee performance and delivery of new customer acquisition in assigned markets across all distribution channels
• Coordinate acquisition growth, execute tactical activities, lead campaigns and track/report in coordination with stakeholders
• Design and implement streamlined processes for acquisition activities, using automation when possible
• Conduct market research and user research analysis to recommend strategic priorities
• Create and implement strategies for establishing new partnership relationships
• Monitor competitors and market trends and construct tactical activities accordingly
• Monitor and analyse metrics to ensure sales and initiatives drive new customer growth
• Gather market information to identify potential and risks
• Support sales frontline with communication, sales arguments, scripts, sales materials, and process input
• Contribute to professional self-development and team performance improvement

Customer Acquisition Manager

Financial Crime

• Validating and entering received information into banking systems according to internal guidelines and procedures using tools provided by Luminor
• Conducting account/customer reviews using Luminor’ s systems, public data bases and internal information according to internal guidelines and procedures
• Completing a detailed documentation of steps taken through account/customer review process, as well as documentation of information gathered during review process within Luminor systems
• Communicating with customers via remote channels to collect necessary information according to internal guidelines and procedures
• Maintaining regular contact with relevant structural units to obtain necessary information about customers
• Contributing to a good working environment by taking on a positive and constructive approach in cooperation with colleagues and giving honest feedback ensuring a drive of high performance in the Anti-Financial Crime Operations department

Business Analyst – Risk Area

Business Analyst – BI Finance

Business Analyst, BI Finance

Customer Acquisition Manager

KYC Specialist