Claims Manager
US Acute Care Solutions
Manager
Luminare Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois, Iowa, Kansas, Montana, New Mexico, North Carolina, Oklahoma, Pennsylvania, Texas, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $48,500 - $91,000 per year
Job Level
Mid-LevelSenior
About the role
- Day-to-day supervision, leadership and management of the COBRA team
- COBRA and Retiree billing administration
- Successful achievement of COBRA new client implementations
- Client retention, ongoing quality, turnaround time and service expectations
- Staff development, coaching, timely and consistent feedback
- Develops/implements processes and procedures to drive efficiencies
- Provide technical guidance on COBRA EAS, COBRA DOL regulations and act as a SME for related projects, initiatives and escalations
- Answer complex or difficult questions, advise cross functional team members regarding processes and procedures
- Participate in client-facing calls and meetings
Requirements
- High School Diploma or GED equivalent
- 3-5 years Eligibility/COBRA experience
- Previous supervisory experience of teams more than 5
- Experience with employee benefits in an insurance, human resources, or business setting
- Exceptional interpersonal and communication skills, both written and verbal
- Robust familiarity and understanding of Federal DOL requirements for COBRA
- Ability to work with all levels of the organization and provide exceptional service to both internal and external clients and team members
- Ability to work in a fast-paced, deadline and customer driven industry
- Ability to coordinate multiple activities simultaneously and demonstrate strong organizational and prioritization skills
- Demonstrated MS Office proficiency in Excel, Word, Access, and Outlook
- Ability to think creatively and proactively to problem solve and drive innovation and process improvement
- Self-starter who is open to change and new ideas
- (Preferred) Bachelor’s degree
- (Preferred) Self-funded and/or TPA experience
- (Preferred) Experience with COBRA EAS or other COBRA admin systems
- (Preferred) Experience with Retiree billing or individual benefit billing
- (Preferred) Experience with system migration
- (Preferred) Experience developing a training plan/building SOPs
- Must Reside in one of the following States: Illinois Montana New Mexico Oklahoma Texas Indiana Missouri Wisconsin Iowa Kansas North Carolina Pennsylvania
Benefits
- health and wellness benefits
- 401(k) savings plan
- pension plan
- paid time off
- paid parental leave
- disability insurance
- supplemental life insurance
- employee assistance program
- paid holidays
- tuition reimbursement
- other incentives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
COBRA administrationclient implementationemployee benefitsFederal DOL requirementsCOBRA EASsystem migrationtraining plan developmentSOP buildingbilling administrationprocess improvement
Soft skills
leadershipsupervisory experienceinterpersonal skillscommunication skillsorganizational skillsprioritization skillsproblem solvingcreativityadaptabilitycustomer service
Certifications
High School DiplomaGED equivalentBachelor's degree
