Claims Manager
US Acute Care Solutions
Account Support Manager
Premier Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $150,000 per year
Job Level
Mid-LevelSenior
Tech Stack
SFDC
About the role
- Manage accounts and develop outcome improvement plans, updating monthly with identified and implemented savings
- Develop working knowledge of supply chain services, contract portfolio offerings, committed and aggregation programs, and strategic supplier relationships
- Position Premier as a strategic partner and trusted advisor; participate in strategic account planning with Account Executive and stakeholders
- Provide savings and financial updates for Quarterly Business Reviews and recurring meetings
- Cultivate relationships across supply chain services and business lines to drive contract adoption and account growth
- Drive contract penetration via savings opportunity analytics and presentations; coach members on value of Premier contracts and products
- Manage strategic supplier and partner relationships and resolve member and supplier issues (collect, document, probe, escalate, recommend)
- Become a proficient user of supply chain tools; manage customer data, analytics, and member rostering
- Educate customers on running reports and identifying opportunities in conjunction with client services
- Support administrative tasks: update monitoring/tracking tools, Salesforce, time and expense reports, and represent Client Management internally
- Make presentations at conferences, workshops, and board retreats as appropriate
- Assist with product implementation service delivery and overall project management; lead problem resolution to meet customer expectations
Requirements
- 5 or more years of applicable experience
- High School Diploma or GED (Required)
- Bachelor’s Degree (Preferred)
- Ability to prepare and present clinical and/or financial data utilizing Excel, Access, Power Point and Premier tools
- Ability to conduct/facilitate management level discussions to identify needs and translate to Premier solutions
- Strong knowledge of the issues surrounding the market of health systems
- Critical thinking and problem-solving skills
- Ability to work independently and be self-accountable
- Experience with salesforce.com, reporting, and analytics tools
- Travel 21-40% within the US
- Remain in a stationary position for prolonged periods; able to perform sedentary work
Benefits
- Health, dental, vision, life and disability insurance
- 401k retirement program
- Paid time off
- Participation in Premier’s employee incentive plans
- Tuition reimbursement and professional development opportunities
- Perks and discounts
- Access to on-site and online exercise classes
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
savings opportunity analyticsfinancial data preparationreportingproject managementcontract managementdata analyticsproblem resolutioncustomer data managementpresentation skillscontract adoption strategies
Soft skills
critical thinkingproblem-solvingindependenceself-accountabilityrelationship cultivationcommunicationstrategic planningcoachingfacilitationtrust building
Certifications
High School DiplomaGEDBachelor’s Degree
