LucidLink

Salesforce Developer

• Own all Salesforce development — Apex, triggers, flows, data model, and integration layer
• Transition Salesforce platform ownership from our managed service provider to in-house, establishing documentation and governance from day one
• Build and maintain integrations between Salesforce, the billing platform (Stripe/Recurly), and the engineering provisioning backend (WebService)
• Define and implement a scalable Quote-to-Cash data model supporting all four selling motions
• Reduce billing system complexity — consolidate pricing plan sprawl, clarify system-of-record ownership, and eliminate duplicate logic
• Serve as the primary technical delivery partner to the VP of Revenue Operations
• As the function matures, participate in hiring additional technical staff of developers and operations specialists to grow the team

Senior Salesforce Developer

Marketing

• Own and execute the regional field marketing strategy aligned to pipeline, revenue, and territory goals.
• Partner closely with Sales and Account Executives through regular planning cadences to identify opportunities, build joint account plans, and drive account-based marketing (ABM) programs.
• Plan and execute high-impact field programs and events — including trade shows, executive roundtables, roadshows, and customer experiences — delivering 8–10 events per quarter.
• Drive measurable pipeline generation and maximize ROI from strategic industry events through strong execution, follow-up, and attribution.
• Collaborate cross-functionally with Product Marketing, Growth, Content, Brand, and Digital teams to deliver integrated campaigns and consistent messaging.
• Own field marketing KPIs, reporting, attribution, and program optimization using Salesforce, Marketo, and related tools.
• Manage the field marketing budget, vendor relationships, and operational execution to ensure scalable, high-quality program delivery.
• Travel as needed to lead events, strengthen sales partnerships, and support regional growth initiatives.

Senior Field Marketing Manager

Revenue Operations

• Lead the strategy and execution of enablement programs for Sales, Customer Success, and Business Development teams
• Drive alignment with cross-functional teams
• Build and manage the onboarding experience for new revenue hires
• Develop and maintain a library of sales plays, battlecards, and training resources

Senior Manager, Revenue Enablement

Manager

• Own end-to-end commission operations, including monthly calculation, validation, and timely payout of commissions across the sales organization — ensuring accuracy, consistency, and full auditability at every step.
• Serve as the primary point of contact for all commission-related inquiries from the sales team, resolving disputes quickly and transparently, and building the trust that comes from a well-run compensation function.
• Lead commission plan design and governance in collaboration with Sales, Finance, and RevOps — translating business objectives into incentive structures that drive the right behaviors, balancing simplicity for reps with flexibility for the business.
• Maintain and continuously improve compensation policy documentation, ensuring clarity and consistency around quotas, crediting rules, accelerators, clawbacks, and exceptions — so that reps and managers never have to guess how they're being measured.
• Analyze payout trends, attainment distributions, and plan effectiveness on an ongoing basis, surfacing insights that inform compensation strategy and help leadership make data-driven decisions at each planning cycle.
• Partner with Finance on accruals, forecasting, and compensation-related reporting, ensuring that commission liabilities are accurately reflected and that the business has clean visibility into its compensation spend.
• Manage commission tool administration — configuring, maintaining, and improving the systems used to calculate and track compensation, whether that's a dedicated ICM platform or a Salesforce-based solution.
• Support pricing and deal desk operations by managing discount frameworks, approval guardrails, and CPQ tooling in collaboration with Sales and Finance — ensuring quotes are accurate, compliant, and move through the approval process efficiently.
• Enable the sales team on both commission plan mechanics and quoting processes, providing training and clear documentation that reduces confusion and allows reps to focus on selling.
• Track and report on deal metrics including discount trends, deal cycle times, and approval patterns to support pricing decisions and overall sales performance visibility.

Deal Desk Manager

Product Designer

• Own design outcome on complex product areas, from discovery to delivery
• Run research and validation activities, and turn insights into product decisions
• Design flows, wireframes, prototypes, and polished interfaces across platforms
• Partner with product and engineering to create solutions that balance customer needs, business goals, and technical feasibility
• Use data, research, and design judgment to improve outcomes
• Contribute to consistency through patterns, components, and design system practices
• Communicate decisions clearly through rationale, storytelling, and evidence
• Contribute to design quality through collaboration and feedback

Senior Product Designer – AI

Full-stack Engineer

• Help build and extend the Channel Partner Platform, a core piece of LucidLink's go-to-market engine.
• Design and develop customer-facing and internal APIs that are reliable, well-documented, and a pleasure to integrate with.
• Build and refine frontend experiences — partner portals, self-service flows, dashboards, and admin tooling — with a focus on clarity and usability.
• Design billing solutions and multitenant, customer-facing integrations that scale cleanly across partners and end customers.
• Troubleshoot, analyze, and continuously improve customer-facing scenarios, turning real-world feedback into tangible product improvements.

Senior Software Engineer, Fullstack

Account Manager

• Manage and grow some of our most valuable customer accounts.
• Drive customer retention and expansion by ensuring customers realize long-term value from our platform.
• Collaborate closely with sales, support, and engineering teams to foster loyalty and growth across customer portfolios.
• Achieve a minimum of 90% retention rate for both logo retention and revenue retention within 12 to 18 months.
• Reach an expansion revenue target of approximately 135% of the existing customer base.