LPL Financial

Operations

• Assist end-clients and internal partners through inbound and outbound communication
• Proactive outreach to clients and advisors on time-sensitive activities
• Research complex issues and resolve inquiries in a timely manner
• Communicate operational and financial industry policies and procedures
• Handle incoming and outgoing mail requests by USPS and FedEx
• Manage account notifications and resolution of NIGOs
• Prepare client reports and proposals as required
• Work one on one with clients to distribute assets from client accounts

Senior Operations Specialist

Solutions Engineer

• Design and build AI-enabled applications, copilots, assistants, and workflow automation solutions on top of the AI Hub platform
• Integrate enterprise data, business services, and tools into governed, compliant AI experiences
• Implement orchestration logic, tool-calling flows, prompt chains, and human-in-the-loop patterns where appropriate
• Partner closely with business, product, risk, and platform teams to shape use cases into production-ready solutions
• Identify reusable components, patterns, and lessons learned to inform platform evolution and enablement efforts
• Help define and meet non-functional requirements related to accuracy, explainability, security, cost, latency, and supportability
• Participate in pilots, experiments, and production releases for AI-enabled solutions

Applied AI Solutions Engineer

Growth Marketing

• Serve as a trusted advisor, providing fact‑based insights, quantitative and qualitative analysis, and KPI tracking to drive advisor growth, optimize sales processes, and demonstrate business impact.
• Own, design, and deliver sales enablement and growth initiatives, including program creation, project management, and execution, while continuously optimizing existing approaches to improve efficiency and effectiveness.
• Partner cross‑functionally to identify scalable best practices, align on broader goals, and drive growth in advisory assets, client wallet share, and adoption of LPL Business Solutions.
• Build support and momentum for key growth initiatives by developing stakeholder trust, communicating impact, and gathering voice‑of‑the‑advisor insights to inform capability expansion.
• Act as a liaison between advisors, Field Management, and home office partners to ensure alignment, resource delivery, and clear communication across initiatives and programs.
• Support and grow the advisor community through conferences, forums, and digital engagement, including designing growth programming, community‑building initiatives, and personalized recognition experiences.
• Partner with the events team and external wholesalers on conference strategy, funding, invitations, and execution; serve as the primary point person for advisor communications related to Recognition Council trips and ad hoc event needs.

Vice President, Growth Manager

Business Development Rep

• Create and manage a recruiting pipeline to transition candidates (Financial Advisors) to LPL
• Evaluate advisor practices to ensure transferability of assets and adherence to corporate compliance and affiliation standards.
• Strong negotiation skills and the ability to compile and present competitive offerings in partnership with the firm’s Advisor Capital team
• Build and maintain strong internal relationships critical to success in the role

AVP, Business Development – Associate Regional Director

Compliance

• Facilitate and support New Accounts production workflows to ensure work is completed accurately, efficiently, and within service-level expectations
• Compile, maintain, and analyze operational data related to volumes, quality, turnaround times, and trends
• Develop and deliver reporting, dashboards, and analytical tools to support business management decisions
• Support internal audits, external audits, and regulatory examinations related to New Accounts Operations
• Compile, validate, and maintain documentation, data, and evidence required for audit and regulatory requests
• Identify operational risks, control gaps, and compliance vulnerabilities within New Accounts processes

Senior Analyst – Production, Audit and Regulatory Support

Sales

• Own and govern the Wealth Management messaging framework
• Translate business strategy into advisor-facing commercial narratives
• Lead messaging playbooks, value propositions, and narratives for product launches and strategic initiatives
• Design and oversee the enterprise’s one-to-many enablement strategy
• Lead vision, direction, and performance of the firm’s webinar strategy
• Own the strategic blueprint for ~75–100 webinars annually
• Serve as executive sponsor for messaging and enablement initiatives
• Partner with Analytics on KPI definition and dashboarding

VP, Sales Messaging – Strategic Execution

Marketing

• Gain an understanding of the financial institution culture and program growth goals
• Develop a marketing calendar that reflects the program strategy
• Conduct regular accountability meetings with financial institution marketing partners
• Complete a quarterly scorecard for each institution
• Send welcome email explaining initial consulting process
• Conduct 3-4 annual individual consulting sessions
• Craft the quarterly newsletter for the MAM audience
• Manage the timeline for program webinars

Marketing Consultant

• Prospect financial advisors to gauge/create interest in meeting with a LPL recruiter
• Use the news cycle, territory makeup and direction of the recruiters/leaders to execute on weekly prospecting campaigns
• Use independent judgement to qualify a lead, determining if the lead should be introduced to the pipeline by presenting to the Internal Regional Director or field Regional Director
• 100 outreaches per day – cold calls (primary), individual emails and social media outreaches (LinkedIn)
• Utilize Salesforce.com to track individual KPIs and understand the impact of lead flow on territory funnel and results
• Develop skillset, knowledge base and industry experience in order to qualify for next level opportunity as an Internal Regional Director.

Business Development Associate

• Assist in daily oversite and activities related to move money activities
• Analyze move money activity to identify trends
• Provide team support with complex questions and/or escalations
• Collaborate within the team to implement new processes and controls
• Monitor team and individual team productivity and quality
• Manage escalated issues in a timely manner
• Lead and participate in daily huddles
• Foster a positive team environment

Lead Operations Specialist

Platform Engineer

• Build and operate LPL Financial's enterprise AI platform
• Establish consistent engineering standards for AI development
• Ensure AI systems operate safely within enterprise governance and regulatory constraints
• Partner closely with architecture, security, and product engineering teams

VP, AI Platform Engineering

Artificial Intelligence

• Maintain strong awareness of the rapidly evolving AI ecosystem
• Translate new AI capabilities into practical engineering patterns
• Accelerate adoption of the enterprise AI platform across engineering teams
• Ensure experimentation leads to reusable capabilities rather than isolated prototypes
• Provide a clear feedback loop to the AI Platform organization on emerging needs
• Continuously evaluate emerging AI technologies and techniques
• Develop prototypes and reference implementations that validate new AI approaches and produce reusable engineering patterns
• Translate experimentation into practical assets
• Help engineering teams adopt AI capabilities effectively
• Drive awareness and adoption of AI capabilities across the enterprise

VP, AI Innovation – Enablement Leader

Affiliate Manager

• Provide repapering support to aid new advisors in moving their book of business to LPL Financial
• Repapering support will be provided virtually and will include opening accounts, cash management and transfer paperwork
• Leverage SmartSheet to communicate with advisors on items that are complete, in process and/or Not In Good Order

Repapering Partner

Customer Success Manager

• Coordinating workflow and resources on the LINSCO Compensation team.
• Assisting with clearing requests and efforts for scheduled payout cycles.
• Consulting and providing tailored service to LINSCO Advisors and L&S advisors.
• Processing and correcting any compensation issues for the employee model within a timely fashion.
• Sharing trends and pain points with leadership and business partners to find solutions and pursue process improvements.
• Providing subject matter support for other business units including coordinating resolution of escalated issues in group chats and individual consultations.
• Assisting with service recovery efforts through coordination of resources to resolve issues with aged requests, escalated issues, and other complex activities that degrade the Advisor experience.
• Assisting with conversions to LINSCO or L&S throughout the year as the model continues to grow.
• Supporting and, at times, leading initiatives to improve and enhance the Advisor experience while positively impacting the broader LPL organization.
• Assisting the broader Client Compensation Service team with overflow calls and cases when needed.

Client Experience Manager – Client Compensation

Support Engineer

• Work closely with the AVP to support the day-to-day management, optimization, and continuous improvement of the Client Success Enablement Salesforce platform including the following key areas:
• Perform data updates, data pulls, and data uploads to support reporting, leadership insights, and campaign execution.
• Execute Salesforce campaigns including audience segmentation, campaign logic, testing, and performance tracking; Campaign operations support
• Support end-to-end execution of BAU Salesforce processes following defined standards and procedures.
• Conduct regular data hygiene reviews and resolve issues such as duplicates, incomplete records, and stale data.
• Support the AVP in reviewing and prioritizing Salesforce requests to improve operational efficiency and transparency.
• Own assigned tasks from start to finish with a focus on clarity, accuracy, and timely delivery.
• Identify process gaps or improvement opportunities and recommend solutions to improve effectiveness.
• Support the AVP in gathering requirements, validating business needs, and coordinating testing activities to ensure high quality delivery.
• Maintain alignment across cross functional partners to ensure clarity of expectations, timelines, and business outcomes.
• Serve (with the AVP) as a primary point of contact for Client Success Salesforce platform related questions, feedback, and issue resolution.
• Troubleshoot user-reported Salesforce issues and analyze trends to identify root causes or improvement areas.
• Track and report on performance metrics related to campaigns, data hygiene, user activity, and support requests.
• Provide day-to-day platform support and basic troubleshooting for Client Success Salesforce users.

Salesforce Support Analyst

• Partner with EBDO and segment leadership to add prospective Financial Institutions into the pipeline through active prospecting (cold calling, networking, and leveraging social media)
• Effectively use Salesforce to capture activity, updates, and to schedule/plan next action steps
• Partner with EBDO and segment leadership to provide solutions and strategies in efforts to advance prospective Financial Institutions through the pipeline
• Schedule and prepare Home Office Vist (HOV) and Field Office Visit (FOV) meeting checklists; including agenda, internal partner coordination, and effective meeting planning
• In coordination with the EBDOs and firm Sales Enablement resources, utilizing content to build presentations that effectively communicate the LPL Institution Services value proposition for all FOVs and HOVs.
• Coordinate meeting follow-up items and draft responses to be sent to prospective financial institution
• Execute upon agenda delivery for all external and internal meetings and partner with sales strategy team to deliver effective content for prospective financial institution engagements
• Participate with EBDO in regularly-scheduled check-ins with enterprises that specialize in the support of financial institutions
• Leverage underwriting system and work with advisor capital or corporate development to approve pricing and draft proposals
• Draft pricing proposal based on underwriting results
• Coordinate internal resources to draft RFP’s, focused primarily on getting "answers in boxes" (0-80% completion of RFP)
• Coordinate resources to introduce signed financial institution to transition team, includes scheduling kickoff call and potential advisor enrollment materials
• Draft and maintain prospect workbook and enterprise prospect profile documenting key facts and decisions of all prospective financial institution in the pipeline
• Attend weekly transition calls for committed financial institutions
• Request draft contracts, amendments and non-disclosure agreement within the legal portal
• Input contract accommodations in onboarding system once financial institution joins LPL
• Disburse onboarding form upon contract execute to establish institution ID
• Execute transition assistance disbursement process