Lead the strategy, development, and maintenance of Lever’s database architecture
Oversee database playbooks including data integrity, performance optimization, and integration with agents’ systems
Work cross-functionally with marketing and operations and own execution of Lever value proposition across agent databases
Draft and manage client-facing content such as newsletters, coaching/training verbiage, and sales/marketing language
Design, optimize, and improve performance of Lever’s database playbooks and research technological solutions for efficiency
Drive database architecture for scalability and lead data migration and integration across systems (Command, Lofty, kvCore/BoldTrail, Follow Up Boss, Moxi, Lion’s Desk, CINC)
Manage and grow a team of database administrators and serve as subject-matter expert for Lever Admin Team
Ensure high availability, reliability, disaster recovery, backups, and information retention for agent-facing databases
Implement and document solutions and SOPs in Lever’s Database Playbook
Lead efforts around data quality, security, privacy, and TCPA compliance for agent-facing systems
Lead agent-facing onboarding calls, troubleshoot issues with agents, and communicate CRM limitations in layman's terms
Monitor agent-facing system updates, partner on product roadmap opportunities, and implement monitoring/processes for surfacing issues
Requirements
2+ years of experience managing agent-facing databases
2+ years in a leadership or team management role
Experience in cloud environments (Google, Office 365, Salesforce) with a strong understanding of systems infrastructure
Excellent communication and leadership skills, with a track record of cross-functional collaboration
Experience with real estate CRM systems (e.g., Command, Lofty, kvCore/BoldTrail, Follow Up Boss, Moxi, Lion’s Desk, CINC) and marketing automation tools is a plus
Benefits
Competitive compensation plan
Medical/dental/vision
Paid holidays
Paid time off
Parental leave
Life insurance
Short- and long-term disability
401K with company match
Discount on home mortgage refinances or purchase
Opportunity for professional growth and development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.