Lower

Sales

• Serve as a dedicated Salesforce administrator for Lower DTC, owning Sales Cloud and Service Cloud configuration, user management, profiles, permission sets, roles, and security.
• Build and maintain flows, validation rules, page layouts, record types, custom objects, and fields that support a high-velocity DTC sales and service environment.
• Own data quality, deduplication, imports, and ongoing hygiene to ensure Salesforce is a reliable source of truth across teams.
• Deliver real-time visibility into pipeline, contact center performance, and funnel health for sales leaders and ops.
• Serve as a primary administrator for our dialer platform: managing configuration, user setup, call routing, disposition mapping, and performance optimization.
• Play an active role in evaluating and potentially migrating to new telephony platforms.
• Maintain and optimize the bi-directional integration between our dialer and Salesforce.
• Partner in the evaluation, selection, and onboarding of an AI-powered inbound and outbound dialer platform.
• Proactively identify dialer configuration opportunities that improve connect rates, rep efficiency, and compliance posture.
• Shared accountability in the administration and health of all technology integrated with the CRM.

Salesforce, Telephony System Administrator

Full-stack Engineer

• Lead the design and evolution of scalable, reliable, and maintainable distributed systems
• Drive architectural decisions across teams while balancing performance, cost, complexity, and long-term platform scalability
• Promote best practices in readability, maintainability, and scalability through constructive code reviews
• Partner with engineering, product, and business leaders to translate strategic business initiatives into scalable technical solutions
• Mentor junior and mid-level engineers, providing guidance on coding practices, system design, and career development
• Proactively identify and resolve technical, operational, or coordination roadblocks impacting engineering teams
• Influence long-term technical direction, helping shape architecture and tech stack decisions

Staff Software Engineer

Content Manager

• Own and execute our supporting content roadmap, focused on reinforcing our real estate expertise, building authority and visibility, and complementing organic growth driven by our core marketplace, through both Search Engine Optimization (SEO) and Answer Engine Optimization (AEO)
• Research, write, and edit high-quality long-form and short-form content across various formats, including original studies, blog posts, landing pages, real estate trend reports, city guides, and more
• Collaborate with SEO, engineering, design, and subject matter experts to bring content ideas to life
• Build a network of real estate experts from internal partners to external contributors to curate insights and advice that showcase our expertise to users
• Edit content from contributors and cross-functional partners for quality, clarity, and optimization
• Become a subject matter expert in all things real estate-related, including housing market trends, homebuying, selling, and moving, through independent research and ongoing training
• Contribute to external thought leadership content as needed, establishing yourself as a trusted voice in the real estate industry
• Maintain and evolve our editorial voice, ensuring consistency across our website and marketing channels
• Use data and SEO tools to identify content opportunities that support and enhance our core marketplace pages, and measure performance
• Implement and refine content workflows, editorial guidelines, and QA processes
• Stay up to date with search algorithm updates and rapidly evolving trends in large language models (LLMs)

Salesforce, Telephony System Administrator

Staff Software Engineer

Editorial Manager